Review of Comfort Inn & Suites Near Ontario Airport 2*

Lady G

06/03/2017

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1/10
This hotel is a joke. They need to take the grand off and call it Ontario mold and disgusting breakfast with a horrible new manager and suites… Waste of counter space… Mold in the bathrooms air condition didn't work. They. Very remote didn't work had to go down to get your towels… And the breakfast by far was the worst I have seen… The oatmeal was hard and had no taste. They had a little bottle of Orange and milk sitting in ice as well as the yogurt. Please don't promote breakfast if you serving food worse than jail house food. Not to mention this manager had no customer service skills, had no knowledge of how to handle her customer's. Just rude and eyelashes longer than her nose. And that big girl at the front fake as hell all she was worried about was trying to catch a man at the end of her shift. If you put in a new staff and clean the mold out you may have a better hotel… But nothing is grand about it… when ask for towels, remote or anything else we needed in the room the big girl at the front days took hours to get anything done. The maintenance man went into our room without informing us. The couch was dirty and smelled like the mold in the bathrooms. The long lashed manager did not want to give me my money back nor did she apologize for her hotel being a total mess. No security locks on doors or windows. The managers main concern was smoking a ciggerette and laughing outside. Vending matching was over priced. Oh and the receptionist mentioned they couldn't find my reservation and lied and said the company usually faxes the reservation. Such a liar… All in all I rate this a no star and I'm making it a point to get the code enforcement on their ass.