Can Simo Petit Hotel Hotel Can Simo

The check-in process can be difficult: the reception is located in a separate building, and guests often struggle to find it on their own due to a lack of information. After 10:00 PM, check-in is carried out via an automated machine, where the tourist tax must be paid to receive the key. Reviews regarding the staff are mixed: some guests praise the employees for their friendliness and helpfulness, while others describe them as rude, incompetent, and unwilling to compromise when issues with bookings or payments arise.

Breakfast is served not in the main building, but in a nearby cafe. The selection of dishes is described as small but tasty, including freshly prepared items, pastries, fruit, bread, and even a "secret" item. However, there are also negative reviews: some guests complained about a repetitive menu, as well as the fact that the fruit was not fresh and the cheese and butter had softened due to the heat in the room.

The soundproofing in the hotel is rated as very poor. Guests complain that they can hear neighbors' conversations, water noise in the pipes, and sounds from the corridor. Since some rooms are located above or next to the restaurant, strong noise from the kitchen and visitors is audible in the rooms until late in the evening (until 11 PM - 12 AM). Additionally, the windows in some rooms do not adequately insulate against street noise.

The rustic-style interiors with stone walls are seen by many as cozy and romantic. However, the quality of the furniture raises questions: several guests complained about extremely uncomfortable mattresses with dips in the middle. Some rooms appear worn, the furniture requires updating, and some rooms lack sufficient natural light or do not have desks.

Opinions on cleanliness are divided. Some guests are satisfied with the thorough cleaning and daily change of towels. Others report finding hair on the floor upon arrival, dust on the lamps, and dirty sheets. A serious problem has been the appearance of cockroaches in the rooms; in one instance, the administration only suggested using Raid, citing external causes.

The air conditioners generally work well and help manage the humidity, although some guests note they are quite noisy. The main issue is the water supply: many guests reported catastrophically low water pressure, making it difficult to use the shower or fill the jacuzzi. In some cases, the shower water was only hot, and in one room, there was a ceiling leak into the room below.

Some rooms are equipped with jacuzzis and saunas and have access to private rooftop pools, but guests note a lack of privacy as they are visible from other windows. Rooms feature mini-bars, although the prices are considered inflated and some products have expired. Issues with safes due to a lack of instructions and non-functional hair dryers are also mentioned.

The sauna and pool are not available to all guests, as they are located within separate private suites, which was a disappointment for those expecting general access. Guests who booked such suites appreciated having a sauna and pool on the terrace but noted the proximity of the restaurant kitchen's exhaust vent. The hotel also provides massage services, which guests describe as relaxing.