Zubarah Hotel

Dear head department of al zubara hotel.
Hope this review finds you well.
I had AC issue with the room.
Before I check in midnight I have informed the reception (OMAR) that I need a room which doesn't have ac issue as I experienced before.
Therefore he upgraded with room that has AC issue.
I called resorption after 1 to two hours he send me the security and the issue solved, later on happens the same and I called again so mr omar answered if you want the technician will come 6:30 by the time it was around 4AM and still am fighting to sleep and thats the only thing he offered not even to change the room.
My concern not about the room its about they way I been treated by the time am a regular customer mr omar yes his a new to this hotel but bad with treating guests.
I paid 500 rial for 6 h fighting to sleep and I dont blame the management about that I only blame who have approved omar offer to be the face of the hotel communicating with guests.

Staff are pleasant, from the receptionist whom smile at the entrance to the waiter at the coffeeshop.
Calm and cozy, street view and excellent service. The place is clean.

Not the best location but beautiful hotel. Amazing rooms. Comfortable sleep. Friendly staff. Close to convenience stores but far from airport amd downtown. I never had any sleep better than this for sure. The pillows are divine. I don't know if I want to go to doha again because it's too boring. However you must visit the museum of Islamic art.

Avoid this place. I recently stayed at this hotel, and I can honestly say it was one of the worst hotel experiences I've ever had. The pictures they advertised were completely misleading and bore no resemblance to the actual hotel. The room was disgusting — there were stains all over the bed sheets and carpet, which was honestly gross. There was also so much dust build up around the entire room. The Wi-Fi didn’t work at all. On top of that, the place smelled bad, and the towels they gave us were dirty and torn. I’ve stayed in a wide range of hotels, but this one takes the cake for being the worst. Customer service was a joke as well; they were unhelpful and unfriendly.

Water is rationed — we were only given 2 small bottles even though we had a baby who needed bottles making.
When I asked about nice local spots for breakfast, I was bluntly told "we serve breakfast here" with a ridiculous price quoted.
The room and bathroom were not clean and need a face lift.
The hotel is now 3 star according to their sign where they have painted over some stars and the rooftop is now closed.
Poor location and poor service.

A beautiful and comfortable hotel. I would like to thank the receptionist, Mylen, for her good manners, cheerfulness, and cooperation with us.

Title: Terrible Experience — Avoid at All Costs!
I recently stayed at Zubara Hotels in Qatar, and it was hands down one of the worst hotel experiences I’ve ever had. Let me break it down:
Service: The staff was shockingly arrogant and unhelpful. Any request, no matter how small, was met with attitude and an air of superiority. I felt like I was a burden for even being there. Hospitality was clearly not a priority for them.
Cleanliness: The room was far from clean. Dust on the furniture, stains on the bedding, and an unkempt bathroom left me questioning the hotel’s hygiene standards. For a place that claims to be premium, this was absolutely unacceptable.
Water: Believe it or not, you are rationed water. You get two bottles, and that’s it. Want more? You have to pay for it! In a hot country like Qatar, this is just ridiculous. They couldn’t even provide the basic courtesy of unlimited drinking water.
Overall: The entire experience felt like a scam. From the moment I checked in to the moment I left, I couldn’t wait to get out of there. If you’re looking for a relaxing, welcoming stay, look elsewhere. Zubara Hotels is overpriced, overrated, and an insult to Qatar’s reputation for hospitality.
Do yourself a favor and stay anywhere else. This place doesn’t deserve your time, money, or patience.

Website of hotel and reality are far apart, unhappy with the door lock which malfunctions, no safety key chain in the room / room.
Condition borderline neglected torn wallpaper gives the feeling a murder happened here (just kidding but it’s very unsightly! ) location un walkable nothing meaningful with walking distance, I won’t stay here again, next trip to Doha will stay again in the diplomatic quarter. The gym is a health hazzard old malfunctioning equipment. I feel a bit scammed to share my feeling here!

I stayed at this hotel for 30 days, it was so so comfortable and the staff were super helpful. Halima, Sharif and Rajun made an extra effort to ensure I was comfortable and they were always pleasant. The bed is cosy, I like the shower and the location of the hotel means you’re close to a lot of hot spots in Doha like Msherib and the Souqs. I would 100% recommend to anyone travelling to consider staying here. Thank you guys!

Amenities were complete, staff are approachable and caring. Rooms are neat and tidy. Place is near and within walking distance of stores.

The male indian receptionist is not friendly. They are very stingy in giving water because they say it is limited to 3 small bottles per day unlike in other hotels that giving 1L mineral bottle per day while the same 5stars were unlimited, to think that this room is 500qr. The curtain is not block out which was irritating to the eyes in the morning when u wake up. The coffee is out of stock this time and the only cheap capsule they give is neither nespresso nor dolce gusto. Though the restaurant food is amazing. Overall. It is haram not to give water to a thirsty person.

This is the second time I am having Shisha here both the time it was horrible. Worst place to have Shisha in Doha, couldn’t expect this from a 5 start hotel. Cheap tobacco used as the water Drips from the pot.

HOW IS IT 5 STAR also the receptionist is so rude noomi & Isam have the worst customer service I’ve seen This hotel had less then standard cleanliness — the water for the first two nights was cold, dirty water also in the sink. We asked to speak to the property manager who literally avoided us. My wife was consistently ignored by its staff. Idk how this hotel is five star absolutely shocking and to top it all off at check out I needed pay the laundry bill and no one was there — I said I’ll come in and pay or pay over phone and they threaten to call the police? Over 100 QAR what a joke of a hotel.

I have a business trip, and I used to stay to this hotel, Room are small but still fine, " Breakfast was good and service.
My check in arrival is rapidly good.
Special thanks to ladylyn in reception, she is polite and vigilant.
The property is aforementioned hotel.
But the service is excellent.

It is a pleasure for me to evaluate this beautiful hotel. My wife and I lived in it and had a great time. Thanks go to the hotel’s staff, and I especially extend my thanks to Super Pfizer Zeenat. My best regards to everyone, to the people of Qatar, and from one to the other, people of Qatar.
God willing, I will visit beautiful Qatar again with its people and people.

Extraordinary service. I give my service to your satisfaction and for the best decent massage +971589112527