Decapolis Hotel Panama City

Hotel

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Excellent service… very clean and the breakfast buffet spectacular.

The staff are very friendly and mostly speak English fluently. They have made every effort to ensure our stay is pleasant.

My boss commented to me that they never cleaned the room, provided toilet paper nor towels unless he personally requested them. It's like they need someone to tell them to do their job.

I was with my husband for 1 week, the service is very good, the cleanliness and the facilities good. The breakfast is good, but could have a little more variety, as a suggestion. The rooms are very spacious and cozy. The enpleados are very friendly.

Excellent hotel, like most of the Radisson chain. Very nice rooms, spacious and functional. Very well located, beautiful views and very good breakfast service. Unbeatable price.

Mediocre… just the lobby is nice… leaking toilet… water over the floor for 2 days!

Nice big rooms and bathrooms but a little dark. Breakfast is okay. Wi-Fi is quite slow. Friendly staff. Good location next to a supermarket, mall and restaurants.

I stayed 1 week, the service is very good, the cleanliness and the facilities good.
Breakfast, there might be a little more variety, as a suggestion.
The rooms are very spacious and cozy.

In INCLUSION is a hotel disaster and this despite being part of an international chain (Franquicia).
Let's start by accessing the hotel from the sidewalk… i. E. A Dignified, Safe, and comfortable ramp according to the norm. And it's not that they haven't been made attention calls to fix all of this, it's that they're not simply interested in correcting anything either outside or within their facilities (if they did, I'll let them know right away). Only for that detail I did not recommended its use.

Five stars for the conference room and VIP room as well as food, Radisson Decapolis is adjacent to the Hard Rock Café Hotel and the Mall, making it very convenient to choose a venue to host a conference.

Excellent service and variety of food in the buffet both healthy and not, juice bar, etc. The Pool is small but it is very beautiful it gives you the possibility to see the city, the rooms and the bed quite comfortable.

Okay, but start getting old.

I like the atmosphere they cater very well super friendly for sure I will come back!

The location was excellent. Very satisfied.

Very good hotel, excellent attention mostly *, excellent food at breakfast which is the one I could taste, the rooms very clean and nice, good views, plus its location for sightseeing in the capital is very suitable this close to the coastal belt. (When I put in a majority is referring the staff, I commented that a receptionist who gave us the CHECK in received us with bad mood, I hope only had a bad day) of the rest very well.

The food in the room service… very bad. The hotel looks very sloppy. The rooms were very good The couch in the room was useless, very old tvs. They still do not have USB ports to charge Electronically. The shower in the room was defective, leaving the whole bathroom flooded. The most annoying are the access cards… are of very poor quality, always lose the information so you can not enter the room or use the Elevators.
Staff Yes is very friendly and attentive, they helped in what was within their reach.

Go to Hard Rock instead. Customer service was terrible and no one in hotel were helpful at all. Changed rooms 3 times and still had issues. Internet connections sucked and pictures online are deceiving, pool area very small and pool was kiddie size.

Lobby very dark, chairs and sofas low and hard to exit. Jacuzzi small and out of order, small outdoor pool. Hotel cheaper than others, but reflected in rooms, lobby and facilities. Room we received also very dark, inadequate lighting. Not great view. If you want economy, stay here. But for a little more money, other hotels much better. One plus, if you like gambling, is this hotel is across street from a casino.

Accessible with wheelchair, there is a pool in the building, breakfast is ok, I stayed in a room without views so I can't say much.

A warm place and very close to tourist areas, restaurants, mall and supermarket's. Note: Cleaning should be improved.

Excellent valu for money. Rooms are very good breakfast is very good. No detail left over. Very reccomendable.

Located in the business district of Panama city this hotel offers pool, restaurant and bar services. Usually includes breakfast, which is delicious. In general the staff is kind. Near you will find a casino and a mall.

To all people I recommend you to come and stay at the Radisson Decapolis Hotel, the attention of toooodo the staff is EXCELLENT…! very kind and quick to help you in everything. They're the best.

Rooms are massive. Great location, but hotel seems pretty empty. Good for families.

Excellent attention! All the staff, really a pity the short stay, beautiful country! Beautiful Panama.

Hi everyone I feel that it's my duty to say that the even though the location is pretty good the service and structure are way below what I would expect from an hotel specially with the high rates they charge per night, the reservation department treat you like I've never seen before and the worst part of it all it's that I paid upfront for my entire stay and they tried to rip me off by calling my room Friday night claiming that I've never paid, after I solved the issue the next day they called me again with the same complaint only this time they said they will call the police to evict me out (btw 5 minutes later they called again to let me know that the issue was solved some how). I would like to warn all of you guys that looking for hotel in Panama to stay away!

Beautiful hotel, excellent location. The staff were very friendly and attentive. The people are very warm and atenciosa.

5 Star RADISSON Hotel, with good amenities. A coffee ATHANASIOU on the ground floor, a bar in the lobby and a good restaurant. The rooms are comfortable and facing the C. C. Multicentro.

Central location! Hygiene does not exist! Just make the bed, the bathroom or touch it as you use it is at least the three days I went! In a hotel The main thing is hygiene and in Estd Hotel does not exist!

Beautiful hotel, excellent location. Attention of the Excpecional staff. The people are very warm and atenciosa.

Radisson Decapolis Is a quiet and very nice hotel, good service and a great place for having drink or the best sushi in town… And It's restaurant have a great menu… The Seabass is spectacular… For Business or Vacation is a good choice.

This hotel is super comfortable has very good service is super clean have very good breakfast so I recommend Q Selos a lot.

The front desk is very helpful, the employees are congenial and the place is quiet and clean.

Decent hotel… access to the Hard Rock hotel pools and bars earns the Radisson the fourth star.

It truly did meet my expectations. Great staff, at least when I was there. Had arrived quite late from the airport and was generously treated with courteous service. Only problem was restaurant as the fished ordered was not fresh. Was too tired to make an issue of it.

Nice hotel right next to Multiplaza mall and casino, outdated but generally in good shape, great ambience, good service but very limited personnel. Small pool with no service. Decent food. Edit: Staff robs guests, with no action by management. I asked for a room change due to construction noise early in the morning, but the new room wasn't ready. I went up to my room, packed and left it to them to move my bags, a few items were removed in the process with no response from management.

What a wonderful stay! A beautiful view of the city, and the bay. Friendly service from the personnel. We booked a two room suite, and it was very clean and neat, and properly attended during our stay. The breakfast buffet was one of the best I have ever had. There were three or four tables of food. Hot and cold options. So much to choose from. The hotel website says that they speak English, and they do, but my Spanish was far better than their English, and doing business in Spanish was just easier. One very convenient notable fact is that the hotel has an elevated walkway to the mall across the street. If you are spending time in Panama City, this is one hotel I strongly recommend.

Excellent customer service, spectacular breakfast, very varied! The restaurant very clean and nice.
Genesis at the breakfasts served us very well, Saray waitress told us about places to visit and a great work in the room.
The receptionists, when they arrived very attentive and detailed, surprise with their sincere and friendly smile, they helped us to rent a car and everything.
Nice activity by new year. 's.
Excellent cleanliness, connection to the Mall and location to get around.
Very unique and nice pool the whole area for sunbathing.
Thank you for a nice and cozy stay.

An excellent hotel the restaurants excellent and the staff very friendly very good location.

Execelete attention realised by hocho day I was very cute experience that are planning hotras holiday so will be soon in your lida city and its wonderful hotel.

Great views and service close to everything including marina. Taxis are cheap cost to go everywhere. Old Panama city ruins were great trip and old stone tower had great views. Panama canal was great. I was last here 8 years ago the city is growing like mad local s call it Miami. Great economy.

An average hotel but not the internationally friendly resort it claims. The breakfast was the most disappointing though. I ordered a drink from the juice bar and waited 15 minutes then went back and asked again. Then waited another 20 minutes before finally giving up. The staff was just standing around and it wasn't that busy, again this may be normal service speed in Latin America but if you want to charge US prices then you should give US level service. Everything on the breakfast buffet was gas station food quality, no Bueno. On breakfast the second day the food was still gross but my juice bar order came in under 2 minutes. The doormen are aggressive to earn tips to the point of harassment. They also have a surcharge when they call a taxi for you which they aggressively try to do. Wifi didn't work when we arrived but the staff was able to fix it within half an hour. There are many hotel options in this area, I'd try another one next time. The gym and pool are nice and well maintained. The room was large with decent views and 1 1/2 bathrooms was a bonus. Really the breakfast buffet was the largest negative for me.

Very good service and facilities are well.

The training of Amway are here.

The hotel is comfortable and excellent care. I enjoyed the pool and the bar and restaurant service.

An excellent hotel, with a Restaurant's first desire to is highlight the good performance of the ama keys Lisbeth and Aileen and Arelis making our breakfasts were even better for its sympathy and attention. For which they spent 5 days in the hotel, I say that it is highly recommended.

They went over the top trying to design an ultra modern building. The breakfast is good. The staff is friendly. But the loud music that goes late into the night was bad. It's a hotel, not a night club.

This place is bewitching & charming. Had a wonderful time.

Great service, rooms are big and clean. Busy area.

Great experience! Excellent services!
Good location! Todo muy bien :-)

Super spacious. The best sushi in the hotel bar. Good location.

Hotel and location is good. The food is too expensive and is not as good.

Excellent hotel, very good ubicacionbpara the public ttansporte.

I have not had the opportunity to go as I have been told k is magnificent.

Great place, especially the Sushi Bar and the Spa. Wonderful service all round.

Good service, good location, good breakfast, comfortable and clean, excellent and preferred pizza restaurant; they should improve the Wi-Fi is very poor.

Well located. Comfortable spacious rooms.

Excelente place to visit and stay. Tremendo muy bonito.

I "live" in hotels. And Decapolis is definitely one of my favorite homes.

They upgrade my room for a suite, what's deal better than that.

Super.
. Definitely good.

Excellent, specially the spa.

Had been there for a week last aug. Really gd stay.