Photos and descriptions provided by a third party, may contain errors or inaccuracies and not checked by service.
Average rating by guests Riad Jawad & Spa: 8.9/10 Wonderful
Reviews 22
Free Wi-Fi Breakfasts Parking Swimming Pool

Availability

Online Reservation:

Available Rooms

liquor Minibar lock Safe bathroom Private bathroom tv TV hearing Soundproofing

Free Wi-Fi

Beds: full double bed

shelves Bathrobe airwave Hairdryer shower Shower footprint Slippers dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water

bathroom Private bathroom

Beds: full double bed

Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels

bathroom Private bathroom

Beds: full double bed

Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels

10 km. Marrakesh Train Station

Nightly rates from $200.33

Address: Km 3 Route de l'Ourika, Marrakesh, 40000

Number of rooms: 14

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Reviews of Riad Jawad & Spa 4*

Megan C

2/10

We had high hopes for this stay, but left feeling really disappointed and felt it wasn't worth the money. The property has great potential, with a gorgeous pool and very kind staff in the restaurant, but it was let down by rude reception staff and loud dogs.
Our issues started with poor communication on booking. Com, when I asked to confirm our check in time I got the response "subject to availability". They ignored messages asking for help organising a taxi and ignored a message directly through their website asking for information about the spa on site.
The check in time was later accepted, but when we arrived there was no one at reception. It took ten minutes of waiting then having to find someone to be able to check in. The reception staff did not even greet us, and we didn't get much information. The process felt cold and as if we were an inconvenience to them. We were then offered a welcome drink in our room, which they forgot and after half an hour we had to ask for at the reception. This was the start of requests often being forgotten and us having to find someone to ask about it.
We had further issues when checking out, as despite knowing our check out time there was again no one there. We had made the mistake of organising a taxi through them, which was 20 minutes late. In this time I had to find someone twice to ask, and didn't receive an apology let alone a thank you or goodbye.
We chose not to use the spa during our stay due to the customer service.

Nima S.

10/10

My favorite place to stay in Marrakech. Service is better than any of the five star hotels. Staff is friendly and treats you like family. Thank you Kenza, Nacer, Zeinab, Jalil, Youseef and Toufik. Will come back every time!

Chiara A.

2/10

A complete disappointment – avoid this place!
We stayed at this riad based on the photos and some reviews, but it turned out to be one of the worst experiences we had in Morocco. There are many beautiful riads in Marrakech with warm and professional staff – this is not one of them.
The prices are extremely high for what’s offered. The riad is far from the city center, so you need to pay for a taxi every time you want to go in or out, which adds extra cost and hassle.
But the worst part was the behavior of the staff: they charged us £80 for a dinner we never had. They admitted it was a mistake, promised to refund us… and then wasted our time for months with false promises. Four months later, we still haven’t received a refund. Basically, we paid for someone else’s dinner.
The restaurant service was also terrible – painfully slow (often over an hour even when nearly empty), and they frequently got our orders wrong. After waiting so long, they’d bring the wrong dishes, and we had to start the wait all over again.
Terrible customer service, dishonest staff, overpriced, and far from everything.
Stay away. There are much better options in Marrakech where you’ll be treated with respect and professionalism.

Nearest hotels

Aqua Fun Club Hotel Inns in Tounsi, Hotels and resorts in Marrakech

Avenue De La Menara B P 528,, Marrakesh, 40000

5.8/10

Aqua Fun Club presents a refreshing retreat situated a distance of eight kilometers from Marrakesh’s bustling core. The hotel provides a balanced environment for those seeking a tranquil escape while still maintaining convenient access to the city’s vibrant offerings. It’s an opportunity to experience Moroccan hospitality with thoughtful amenities designed to enhance your stay. Consider Aqua Fun Club for your travel plans.

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Policies of Riad Jawad & Spa

  • Check-In:

    14:00

  • Check-Out:

    12:00

  • Accepted Credit Card Payments:

    Visa, Mastercard, Cash

  • Information about the type of meals included in the price is indicated in the rate details.

    Meals may be limited during Ramadan.

    Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

    Transfer from/to airport available. Cost: 200 MAD one way.

Riad Jawad & Spa on map

Frequently Asked Questions

How much does accommodation cost at resort "Riad Jawad & Spa"?

The cost of accommodation at resort Riad Jawad & Spa depends on the number of guests and dates. The average cost per night is $200.33.

You can book the resort Riad Jawad & Spa on ReadyToTrip, with maximum availability of double and single rooms for both daily and long-term stays.

Online payment is available with Visa, Mastercard or American Express cards. Some rooms may be available without prepayment.

Many resort bookings can be cancelled without penalty several days before check-in, which is convenient if your plans change.

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