Mandarin Oriental, Marrakech

One of the best, if not the best hotel, we've ever stayed in. Location outside town is perfect, beautiful grounds and 10/10 service (best we've ever had without question) : of particular note was Oussama our butler. He's so good a previous guest even recorded a song about him! He made our stay.
Mellek at breakfast was also an amazing presence and enhanced our stay indescribably. We stayed in a pool villa and would recommend to anyone.
Back in London now — and it all seems a (very good) dream!

We had a truly delightful stay at the Mandarin Oriental in the luxurious 2 bedroom villa. And our expectations were completely exceeded. The villas are spectacular, and the staff do a fantastic job of keeping the grounds pristine and beautiful. Of course, no hotel achieves such high acclaim without a phenomenal team to match; every staff member we encountered was incredibly personable, genuine, and highly attentive.
A special thank you goes to Mousabe, who truly knows how to deliver masterclass 5-star service. He has a gift for making guests feel uniquely special and deeply looked after.
We also want to give a massive, well-deserved shout-out to the entire outdoor service team at Hakkasan. While we unfortunately forgot their exact names but, I did note down Abellatif who took great care of my family, we dined outside many times during our stay, and every single waiter who looked after us provided nothing short of exemplary service. They were profoundly attentive, welcoming, and anticipated our needs.
The tent is also a fantastic feature it is run flawlessly and adds the perfect vibrant, social element to the evening.
We honestly cannot wait to return. A massive reason for our upcoming return is the opulent service and the incredible chefs who went completely out of their way to accommodate our personal preferences. Thank you to the entire Mandarin Oriental team — we plan to see you again soon!

Mandarin Oriental Marrakech is, in my opinion, the most beautiful hotel in Marrakech. The entire complex is absolutely impressive, even more so than some of the top luxury hotels in Dubai. The design combines traditional Moroccan architecture with a modern, refined style, and the result is exceptional.
The rooms are bright, enormous, and incredibly spacious, with some villas measuring several hundred square meters. The sense of space, privacy, and light is outstanding and makes a huge difference to the overall experience.
I have also stayed at Royal Mansour, which is undoubtedly iconic and world-famous. However, Mandarin Oriental clearly wins for me. At Royal Mansour, the rooms have almost no natural daylight, and during the day you have to turn on the lamps because otherwise you can barely see anything. This significantly affects comfort, especially during longer stays.
Mandarin Oriental Marrakech sets a benchmark for luxury in the city and stands out not only for its scale and beauty but also for its thoughtful design and livability.

We stayed at the Mandarin Oriental Marrakech in August 2025 with our family and had a wonderful experience. Our suite was spacious, very comfortable, and beautifully designed. The resort grounds are stunning, the service is flawless, and the atmosphere is peaceful despite being so close to the Medina. The restaurants and spa were excellent, and everything felt calm, refined, and well managed. A perfect place for a relaxing family stay in Marrakech.
Also, if you are looking for top quality service, ask for Thugita! No one knows the region better than her.

Beautiful family villa with great customer service. We really enjoyed our stay here. The on-site restaurants specifically the Moroccan one was very good. They also have good selection of local wines. Concierge was super helpful and on top of the things. The chef was great and packed sandwiches for us for the day trip. Lastly the manager was very receptive to the feedback and took care of all issues promptly.

We spent several nights in Marrakech on business and stayed in two villas, enjoying truly excellent service throughout. Mohamed, our butler, did a remarkable job; after noticing that we had caught a cold, he thoughtfully provided additional heaters in the villa, which was greatly appreciated. Any minor issues that arose were handled with elegance and efficiency, leaving us feeling thoroughly well looked after.
The venue is fantastic, and the food is outstanding. The design is particularly inspiring, seamlessly blending local culture and architecture with the highest standards of an international luxury hotel brand, creating an unforgettable experience.
All transfers were organised in a flawless manner, punctual and perfectly coordinated, which made the overall experience even more seamless and stress-free.
In-room dining deserves special mention, especially the local Moroccan selection—flavourful, tasty, and beautifully presented. Ling Ling restaurant offers an exceptional dining experience and is definitely worth trying.
Breakfast is excellent in both variety and quality. The pastries are freshly made and outstanding in taste and texture, while the fresh fruits are ripe and naturally sweet—especially the mandarins, which were also offered as an in-room amenity and were at the perfect level of sweetness.
Definitely a choice worth making.

I’m just checking out from the hotel. We stayed for three nights and I could hardly describe how grateful and pleased we are from the hotel and the service they provided. The villas are amazing clean and comfortable. The staff is very polite knowing your wish even before you say it. They have very good connection through What’s up with a lady which name is Samia and she is extremely polite and make every wish come true in minutes. The food is also delicious and they have nice restaurants. Hakkasan is situated here.
We definitely will come back again!

We just returned from our short holiday in Marrakech and we are so happy to have chosen the best hotel to stay there — The Mandarin Oriental. It was our first visit to Morocco and even though there are other top hotels we surely made the right decision. We managed to go in all the other places for cafe of dinner and after we returned in our Paradise.
First of all here you get a fantastic villa with private pool. The gardens are really endless with white roses and white Bougainvillea everywhere even flowers dropping in your pool. So romantic especially with the fire pit that can be lit up anytime you want. Not to mention about the space and all the amenities — absolute luxury!
I have to say that the service is also impeccable. We were greeted at the airport, after we were met by our villa host Noura — so lucky to have her as she is really a very kind and caring person.
The breakfast is just perfect, a very good choice of food. Staff in the restaurants are very polite. We were at the Hacienda bar and also Shirvan restaurant — great dinner!
Thank you so much! When we come next time in Marrakech we will come again in Mandarin Oriental, no doubt!

An exceptional stay from start to finish. We celebrated a special birthday here, and the service truly exceeded expectations.
The staff went out of their way to make our stay comfortable. A heartfelt thank you to AbdulSamad for his attentive support, and to Amine for arranging a beautiful birthday surprise in the villa. At Shirvan, Mousaabe offered impeccable service and grace, while Raja’s warm hospitality made every meal a pleasure. Selma at reception was consistently kind and efficient, the Spa team were outstanding, and the concierge provided excellent recommendations and flawlessly organised a visit to the Atlas Mountains.
This hotel surpassed every expectation and made the celebration truly memorable. Grateful to the entire team for their dedication.

Great family orientated villa resort. Fantastic sorroundings.
Self-contained Villa with own pool. Great for relaxing with family.
Very good atmosphere to relax.
My grandchildren loved the kids club.
My grandson (Zacky) was loved by all staff. He was a regular visitor to the front taxi area and loved the rides on the electric buggies.
Thank you for welcoming my family.
Special thanks from my granddaughter Ayla to the kids club staff.
Nassima.
Rihanna.
Salma.

We truly enjoyed our stay. The hotel is peaceful and pleasant, and the restaurants offer an exceptional dining experience. The quality of both service and food is top-notch (100/100)! A big compliment to the gardeners for their beautiful work.
I just have a small comment regarding a few servers — they repeatedly asked to provide feedback after each service, which I found a bit uncomfortable, especially during breakfast.

This is the best hotel I've ever stayed at, period. The staff was incredible. Everything was taken care of from the second I arrived. The staff really went above and beyond and were super thoughtful. The food was amazing. The villa I stayed in was beautiful. The location was perfect for exploring but was also extremely quite and private. Really amazing experience. Highly recommend!

We had an incredible experience at the Mandarin Oriental Marrakech. We were lucky to have an upgrade to our own private villa and it felt like a dream. The concierge team has been really helpful organising our guided tour in the city, the Spa is amazing and the hammam experience as well as the massages were great, and we had delicious meals at the restaurants. Overall, all the staff is incredibly nice, special thanks to Oussama, who was our butler for our 3 days there. He made our stay memorable!

I came to surprise my wife for our 10 year anniversary. She had the time of her life. We really enjoyed our Pool Villa. It was a shame we could only do 1 night but in future we plan to do 3 nights. We most definitely have to come back. We absolutely loved our butler Yassine. What a great guy! If we come back we will definitely be requesting Yassine. The breakfast was the best we have ever had. The staff were so accommodating. Dinner at the Ling Ling was incredible with an incredible view of the poolside. That pool Villa is the best room we have ever experienced. That was incredible. Wow. Thank you so much Mandarin Oriental. I have told so many friends about how great this trip was.

We absolutely loved our stay at the Mandarin Oriental Marrakech — truly a five-star experience from start to finish! The property is stunning, the service impeccable, and every detail thoughtfully curated to make guests feel special.
The hotel’s location is perfect: just a quick 10-minute drive from the Medina, and the staff seamlessly arranged tours, transfers, and all the details that made our trip so memorable and effortless. The hotel is quiet, peaceful, so pretty and has everything you need!
During our stay, we visited several other high-profile and popular hotels for dinners and drinks — and we were so happy we chose to stay at the Mandarin Oriental. Without question, we would stay here again in a heartbeat.
A special thanks to Amine, who was incredible — always accessible, endlessly helpful, and who made everything so easy, fun, and stress-free. His care and attention truly elevated our experience. We cannot give enough praise to Amine — he even helped us find the channel showing the Wimbledon final and picked up medicine for my son.
The best stay we could have imagined — can’t wait to come back!

From the moment we arrived, the team at Mandarin made us feel completely relaxed and welcome. One of the managers personally greeted us, showed genuine interest in our visit, and asked what we’d like to experience during our short 4-day stay in Marrakech.
We wanted to explore the city a bit, and the hotel took care of absolutely everything – from pick-up to drop-off, including the guide and even lunch. It was all organised perfectly without us having to think about a thing, and I was pleasantly surprised by how fairly priced it was – no inflated “hotel rates” at all.
The hotel itself has everything you need, so if you just want to unwind and not leave the property, you can do that in total comfort. We stayed in December, and the weather was much better than expected – warm and peaceful, with the hotel feeling calm and uncrowded.
Breakfast deserves a special mention – honestly the best I’ve ever had at any hotel. Fresh juices (not from cartons! ), beautifully presented, and made to order. When I ordered something I didn’t like, they didn’t make a fuss – they simply replaced it without hesitation. That’s the kind of thoughtful service that really stays with you.
Yes, it's a luxury hotel – but it’s the people that truly make it special. The staff and management at Mandarin went above and beyond to make sure our stay was perfect, and they really didn’t disappoint.
Only small issue was with the villa pool heating, but even that was sorted quickly and professionally.

Were staying in Mamounia. Joined friends who were at the Mandarin. We visited their stunning villa. Will highly consider when we visit Marrakech next time. Evening started with nice drinks in their tent. View superb. Service could be improved. We then dined in Lingling. Preferred this one to the one too extravagant in Dubai. We had a lovely chat with Moussine the manager. Food, service and vibe was very good.