El Hamra Hotel

Great location, many restaurants around in walking distance.
Basic clean spacious rooms.
Friendly and helpful staff.
Great value for the price.

I had a good experience at this hotel. My room was clean, it was comfortable, it had heating since it was winter, and it was quiet… Everything worked, and the hot water in the shower was appreciated. Thank you.

Good budget hotel!
Friendly staff and great room for its price!
I really enjoyed my stay here and was ever grateful for the prices!
Highly reccomend!

I strongly advise travellers to avoid this hotel, no matter how cheap it seems. It is absolutely not value for money.
Firstly, the photos online are misleading and do not accurately reflect the room you are given. The hotel advertises free Wi-Fi, yet there is none available in the rooms—this is simply false advertising. There is also no room service, and towels are in short supply. When we requested an extra towel, the staff were rude—expecting two people to share one towel is unacceptable.
The cleanliness of the room was appalling. The floor was sticky, dirty, and outdated. Even more concerning, the balcony door had no lock, meaning anyone could access your belongings. Shockingly, the main room door also could not be locked, posing a serious safety risk for guests leaving valuables such as jewellery, money, and passports behind.
The bathroom facilities were equally terrible. The water in both the sink and shower did not function properly. The taps only produced scalding hot water, making it impossible to have a comfortable shower. When I raised this issue with the receptionist, I was initially promised a room change, only for them to later refuse—yet another false promise. The toilet was just as problematic, with the lid constantly falling down while in use, which was both unhygienic and unpleasant.

The hotel looks at least 50 years old, with an old bed and uncomfortable mattress. The bedding and the floor were dirty, the shower did not work properly in a way there was a low water pressure so we could barely take a shower. Having two guests in a room, they provided us with one not so clean towel, but the staff were nice enough to change it and provide us with two towels. The entire room was super cold, as the air conditioner was not working at all, we tried to heat up the room, but it was futile. The staff were nice, however, entire experience was really bad.

Bad service bad rooms and the A/C does not work, no TV no Couch the beds are very old and you can't sleep on them and they promissed me parking when I made the reservation on the phone when I arrived I found the hotel had No Parking!
Don't go there unless you are desperate for a place o stay.

When I arrived at the hotel the reception was very rude and would not let my fiancé stay in the hotel. I offered to have a 2nd room he refused. He wanted me to stay at the hotel on my own and my fiancé to find another hotel. This was midnight and we both had to leave the hotel and find somewhere else to stay. This was a terrifying experience. I had already booked via (link removed) and I checked the rules and policy for the hotel. I will not be recommending anyone stay here at this hotel ever. The fact that it was midnight and no other booking was available. We had to get a taxi and go to a hotel where we had stayed before but it was 3am by the time we got any rooms. My experience will be memorable but for all the wrong reasons.

EVERYTHING from the walls and floors to the bed sheets are filthy! It’s like the rooms haven’t been cleaned in years. The beds are super old have no support. You can feel the bed frame underneath and the actual room smells of sewage.

I recently stayed at El Hamra Hotel.
, and it was a deeply disappointing experience. Unfortunately, the issues I encountered made my stay far from enjoyable.
Broken Shower and Air Conditioner.
One of the biggest issues was the broken shower. The water pressure was inconsistent, and the temperature fluctuated between scalding hot and freezing cold without warning. It was incredibly frustrating and made showering a very uncomfortable experience. Additionally, the air conditioner in the room was not working. It barely cooled the room, and given the hot weather, this made the room feel stuffy and unbearable.
Dirty Beds and Bedding.
The cleanliness of the room was also a major concern. The bedsheets appeared dirty, and there were visible stains on the bedding. It was clear that they hadn't been properly cleaned or changed. This lack of attention to hygiene made it difficult to feel comfortable and safe in the room.
Insects.
To top it all off, there were insects in the room. I spotted a few bugs crawling around, which was both unpleasant and alarming. It's unacceptable for a hotel to have such a pest problem, and it further added to the feeling of discomfort during my stay.
Conclusion.
Overall, my stay at El Hamra Hotel.
Was far from satisfactory. The broken shower and air conditioner, combined with dirty beds and the presence of insects, made for a very unpleasant experience.

First of all let me start my review by saying this hotel could be better. Me and my wife we booked 4 night total 1090 MAD and we checked in thinking everything is paid out because our confirmation in agoda saying paid out included taxes and fees, but when we wanted our room's key the staff reception told us to play 220 MAD for tax and fees we told him we did pay everything and he said no I showed him the confirmation email and still said you need to pay, we did anyway. Second thing we parked our car in the hotel space parking and every morning and night someone come and say you need to pay for the parking it's tiring and you stay thinking someone of them gonna hit your car cause you didn't give them money we told the hotel staff cause our booking has parking included and they didn't care, third thing is the booking say Wi-Fi included but there is no Wi-Fi there, plus there is no shampoo no sandals. The place of the hotel is good, this hotel could be better, they have an empty swimming pool.

Do not mix this up with a similar named hotel. The pool is in a state of disrepair and empty, the sheets and pillowcases are stained. I moved rooms and no improvement. The shower wouldn't even attach to the wall… I asked for a glass or cup to put water in out of the tap and was told, no! Balcony door would not shut properly. Toilet was badly stained.

Very quiet, clean, very nice staff.