Hotel Trio Indah 2 Malang Hotel Trio Indah 2

Picked this hotel because of its great value. It's in the center of Malang city but with reasonable price. Very clean, neat and good taste breakfast.

Artived early, having ridden over Mt Bromo, was hopping to becable to park and leave luggage, but they checked us in do we could have a snssck and shower before we explored, fantastic setvice.

This is not a hotel but more like a low 2 star motel which needs desperately renovating.
It's noisy, dirty, broken & unhealthy.
Despite advertising 'Non Smoking' which is why we chose this place & location, the smell of smoke is rampant!
Whilst we were out the cleaners themselves even literally smoked in our room. We could not enter upon our return it was that bad that we unfortunately had to complain to the front desk. They did apologise & allocated a different (somewhat cleaner) room however our visit here was spoilt by the fact that these disgusting "cleaners" had closed themselves into our room, probably with the A/C & T. V on having a good ole smoke whilst neglecting their duties & stinking up what was supposed to be a 'non smoking room'! Beware if you choose to stay here.

Our first impression of the staff was that they were quite rude when there was a miscommunication and we thought we could check in early. We were sick and had food poisoning the day before (from somewhere else) and we wanted to just rest and sleep, but they were very firm about their 2pm check-in. Ok, no problem…
Then we had to SWITCH rooms because we noticed black MOULD all over the bathroom ceiling and the bathroom smelled. The shower water smelled like sewer too.
The towels they provide are FILTHY and super stained.
We booked the Bromo Tour through this hotel. The tour was great, but the "guides" are just drivers who wait for you in the car. My hat got stolen from my bag in the car while we were hiking.
The breakfast at this hotel is very disappointing.
The air conditioner was hit/miss, it usually did not work and when it did it was extremely noisy.

The staff of the hotel is very nice. They don’t all speak English very well, but they always try their best. They let us leave our bags for free for two days while we were off to another place.
The room was nice, the bed was very comfortable. The light in the room is mediocre. Overall, the room was alright.
The breakfast is a buffet made of mainly indonesian food, so rice, noodles, fried chicken, etc. There was some fruit and a bit a bread, but don’t expect a western buffet.

The price speak for itself.
The place has so much potential from the location alone.
It is so perfectly located, super near from everywhere, even the train station.
The room is old, the shower head 100% need fixing or changing cos the water cant come out fully from the sands inside.
When I uncover the bathroom, there was a hair and it icks me knowing it’s not properly clean.
On the positive side, their towel is clean and covered. Although the room is old, there is no funky smell (thank God! ), the aircon is moderately working, room is spacious, bed is clean and comfortable.
The bathroom light needs to be brighter. The bathroom simply needs a glow up!
The service and front desk need WAY MORE hospitality training, it’s not their fault, the management simply need to up their game and provide the team with better service knowledge.
Gave them my clothes for instant one day laundry for 15k/kg.
My 5 clothes cost me 45k. I gave them additional 2 shirt and skirt before I know the price. 25k for that. Apparently 3 shirt and a skirt is more than a kg, what a joke.
Overall, perfect for a quick stay, transit stay, any short stay. And don’t wash your laundry unless you are freaking desperate.

Nice place to take a party but not enough to big party.