Temporesidence Chateauneuf

Hotel

Very well located, clean. I recommend for a tour of this beautiful city.

Attention to whoever wants to check in after 18. Unfortunately I have to put one star to review, if I could I would take starts away instead. We asked if we could check-in late before making the reservation, they said was not a problem as they had a procedure for it. We called them again on the day of the check-in. All fine. They were supposed to leave us the keys in a safe box. Apparently they had the brilliant idea to give the codes to several guests, one of which took our key as well. We arrived at 23.30, emergency numbers works only till 22.30, so if something happens to you at 22.31 is your problem. We tried to contact them for a while, no answer, at 2am we had to look for another accommodation. The next day nobody ever called us to apologise or to explain us what happened. How do we know? We had to call them. Several times. We even had to ask for the refund, like if it wasn't obvious. REMINDER FOR THE STAFF OF THE HOTEL: Problems do happen, you need to be good to come out of it somehow. You are NOT since you did ABSOLUTELY NOTHING to at least apologise. Ridiculous.

A hotel that leaves you 2, 5 hours standing outside without keys and no way of reaching the management is a place that doesn't deserve even a star. A hotel that doesn't call you after to apologize having ruined your day shouldn't be a hotel. I dont know how the hotel is inside, but from their customer service and the way they handled our problem it shouldn't deserve any guests. It was the most horrible experience with hotels we ever had.

Clean and sober room, affordable prices.
The residence is very well placed.

Nice place, clean room but the TV was not at the rendezvous, the rest it was wonderful.

Good value for money A place to sleep in the middle, small kitchen but enough for a holiday. The rooms despite being in the middle with pubs and noise at night are quite soundproof (double window).

Easy and convenient to access. By cons hard bed and place too impersonal…

Very well placed. Own. Practice.

Well maintained residence, responsive services and prices in the market very well for students.

Individual space that can accommodate up to 6 people. Sober and clean. No scenery search.

Very noisy. … The Wi-Fi is very slow. The TV doesn't work.
On the other hand very good location in small Bayonne. All on foot.

It has everything you need although it could be better in appearance. Very close to the centre of Bayonne.

Excellent location (a short walk from the city centre) and rates, demerit note for cleaning upon arrival, not exactly impeccable. Staff at the reception available. The accommodations are large and have the minimum necessary. Towels are included for a stay of under 13 nights.

The entry smells like urine. The street is noisy. The toilets are in the bathroom which is not convenient for accommodation for four people. One of the beds has four of its slats of dislocated: impossible to put back them. No parking. At the heart of a multitude of one-way streets. Brief not recommended if you have several suitcases.

Central, new. Near (5' walk) from the parking cheap (~3€/day) "Gate of Spain" and "Lautrec". Bathroom "sloppy", with slight odor. Quality/price (50€/night) very Catalan character.