Hotel Norte

Worst stay in our 2 month travel in South America.
The bed was so so hard, the bathroom was small with no soap, no space to put your staff whilst showering. The toilet paper was only located outside the toilet, so you had to calculate how much you would need depending on doing your no 1 or no 2 etc. The staff was always rude and barely acknowledged us when we greeted them, they didn't clean the shared bathroom until the next day at 7pm after we asked them and with ants having a party in the bin.
Terrible terrible stay. Do yourselves a favour and book somewhere else.

Ringing a bell to get outside is a little annyoing, ringing to enter is normal in Ecuador.

The hotel did not have the room available, which was advertised. Atleast that's what they told us upon our arrival.
We had a long travel day behind us and our motivation to change the hotel at our arrival during the late evening, without having had a meal since the early morning was low.
They kept telling us to cancel our booking and get a room which would cost double the price. But their policy didn't allow us to cancel, nor would there have been a refund. After a long time of unpleasant arguing with the receptionist we opted to take a room of lower value but had to pay the price as was set in booking. A really bad experience.
Don't come here, avoid this place!

We found ourselves in a very unpleasant situation, because we called the # that appears to book and said that if it was possible to enter at the arrival time of the trip (about 5 am) and they said yes, there were no problems. Unpleasant situation when they tell us that it is time to pay for another night because we are from 5 a. M. And until 12 noon it was time to pay. In short, it was time to pay 2 nights to enter at 5 a. M. At that time we had to leave with so many suitcases to find another hotel 👎

Excellent rooms good treatment very comfortable.