Hotel Casa Ordonez

Hotel

This place has a unique charm that made us feel at home and also taken back in time. The care that the Ordonez family has taken to maintain a past-era Ecuadorian house built with an old Spanish design is tremendous. The house has been restored in a classic vintage. The 1890s house still has some original era doors and other features. For those features that are gone, the Ordonez family has done a remarkable job of getting replicas from the same era. The furniture, too, brings one back in time. Few hotels have a unique and extraordinary character that inspires a guest who walks in. This hotel is one of the few I’ve experienced. In addition, Alberto and the rest of the staff were extremely welcoming, making us feel at ease. They helped us in advising on tours, transportation, festivals, etc. They have great advice that helped us arrange affordable visits in Cuenca and the area. One of the other great aspects of this hotel is the location, right in the historical center of Cuenca, and only two blocks from the main square with the historical cathedrals. The location is ideal. Finally, the value of the hotel is outstanding. In other countries, this hotel would be very expensive. Yet this hotel, which has a “hostal” sign in front, is priced like a hostel yet has the ambiance and feeling of a high-end luxury boutique hotel. We extended our stay in Casa Ordonez and Cuenca because we so enjoyed the stay in both the lovely city and the lovely hotel.

The owners' family lived here in this house for many generations. They honored their heritage when they renovated it to become a hotel, and it still has some fine pieces of furniture, including a few imported from France for their quality. It is only a few blocks from the central square, cathedral and good restaurants. The staff is very friendly and helpful. I look forward to returning.

The staff were all very friendly and helpful. It's got an antiquated feel to it which I can appreciate. The proper expectations were set from the beginning such as warm/hot water taking a couple of minutes to kick in. The only odd thing I would bring up is that they seem to have only one key for the room so whenever you leave the hotel to go out you need to leave the key with the person at the hotel front desk. Other than that I definitely enjoyed the stay here.

What can I say? This place is special! Beautifully restored colonial home, great staff, and excellent location in Cuenca. Incredible value, too!

Excellent hotel, the attention the atmosphere is unbeatable, there is no other like it.

I highly recommend this beautiful, quiet, quaint hotel. The owner and staff are wonderful! It definitely felt like a 'home away from home'.

Great place to stay. Alberto makes everyone feel like family. Beautifully restored family owned continually by the same family since the 1800's.

Fantastic service. Wonderful food. Owner and chef Alberto Ordonez is the consummate host. He and his family welcome each guest as their own. Wonderful location. A great choice.

Excellent meal, great service. The owner, Alberto, could not be friendlier. He made the entire evening special.

Alberto pays attention to every detail or want you could have. Located In the historic district you can walk to the parks and fabulous restaurants. Staying here was one of the highlights of the trip, the rooms are. Immaculate and service outstanding.

Alberto so graciously entertained us in his family's ancestral home converted to a hotel. Cuenco was charming, but the most charming of all was the hospitality and service by Alberto, sister Maria and their staff. The breakfasts provided were over the top! I will always want to stay at Hotel Ordonez. Deb and Terry.

From the moment we arrived to time we left, we were treated like royalty. Owner, Alberto and his staff were kind, helpful, and attentive throughout our stay. Wonderful breakfast every morning, with fresh juice and great coffee. Our room was comfortable and clean. Hotel was quaint and quiet, but not far from numerous shops, park, restaurants, etc. Staff was like family to us and ensured that all of are questions were answered plus they provided great recommendations on restaurants and tours. Now that we have found this place, it will be the only place we stay in Cuenca when we return. Absolutely perfect!

One of the best places I have ever stayed. Beautiful and super clean, quite, and comfortable. The staff is amazing! The location is perfect. I highly recommend and will definitely be staying here when we return.

My sister and I are staying here after a visit to Quito and the Amazon jungle. This has been one of our favorite hotels we've ever stayed in. It is immaculately clean, so cute and comfortable and the staff is the friendliest and most helpful we've ever encountered. Alberto greeted us right outside at our taxi and then walked us to a wonderful restaurant the first night we got here. Laundry was taken and returned the same day and the hotel is close to so many great restaurants and shops. We will be staying here when we return to Cuenca.

This beautiful hotel is family owned and operated. Tastefully renovated and furnished with antiques. The staff is excellent and they always helped me to feel welcome. The beds are comfortable, plenty of hot water for showers, and the whole place is impeccably clean. The breakfasts are not to be missed! I highly recommend this hotel to anyone, without hesitation.

Although it was the first time I came to the hotel, the magnificent attention of Carlos Alberto and María Inés made me feel at home from the moment of arrival and see them as friends.
There was no shortage of amenities, cleanliness and hearty and delicious breakfasts. From now on I know where to get to Cuenca without hesitation.
Oh, and thank you for the tour to get to know your esteemed hotel Alberto!

We stayed here several years ago… but I can still remember how wonderful Alberto and his family were to us. If I ever go back this is where I will stay.

Great accommodations in the Historic Center of Cuenca, Central to everything from banks and groceries to the city center, Casa Ordonez The casa itself takes you back in time to the way many families built their homes. The breakfasts are close to the best in the city including the most attentive staff anywhere. All your questions will be answered and all your concerns will disappear. Enjoy Cuenca without worries while staying at Casa Ordonez.

We've stayed here three different time, for periods up to two weeks. The breakfasts are fresh and tasty and the service is first-rate. The staff is wonderful and they welcome you as if you're staying in their home.