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Average rating by guests Cuenca Suites: —
Reviews 1 →
Free Wi-Fi Breakfasts

Availability

Online Reservation:

Available Rooms

Suite

bathroom Private bathroom

Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels

Family Suite

bathroom Private bathroom

Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels

Standard Suite

bathroom Private bathroom

Mirror phone_in_talk Telephone self_care Toiletries dry_cleaning Towels

Address: Simon Bolivar 14-65 Coronel Talbot,Simon Bolivar, Cuenca, 010150

Number of rooms: 13

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Reviews of Cuenca Suites

Joseph B

2/10

Falsely Advertised Internet & Host Put My Safety at Risk — AVOID.
Please be warned: Cuenca Suites, managed by host Sonia, poses a serious risk to travelers expecting professionalism and safety. My one-month stay ended in a single traumatic night.
I chose this serviced apartment because it explicitly advertised a verified 45mbps internet speed, a crucial advertised amenity. Upon arrival, the internet was completely dead. The host, Sonia, who lives on-site, was dismissive and refused to address the urgent issue. The building is large with only one router, so connectivity is likely weak even when it works.
The situation escalated horrifically when I asserted my rights as a paying guest. For calmly complaining about the missing service I paid for, the host screamed at me to leave immediately, blocked my access to my room late at night, and forced me to barricade myself inside while she made threatening calls outside my door. I was a foreigner alone, genuinely scared of what might happen.
She then completely abandoned communication. With the help of Airbnb, I secured a refund and fled to a hotel the next morning.
Additional Context: Other reviews confirm a pattern of neglect in crises (e. G. A sick guest denied help). This is not just poor service; it’s a fundamental failure of duty of care. The apartment itself is okay, but the management is dangerously unreliable. Do not risk your money or peace of mind here. There are many better, safer, and more honest options in Cuenca.

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Policies of Cuenca Suites

  • Check-In:

    18:00

  • Check-Out:

    12:30

  • Accepted Credit Card Payments:

    Visa, Mastercard, American Express, Diners Club

  • Information about the type of meals included in the price is indicated in the rate details.

    Guests may be charged the following tax upon check-in: Ecuadorian Value Added Tax — VAT of 15%. VAT exemption is available for travelers who present a valid passport and tourist visa proving they are not residents of Ecuador.

Cuenca Suites on map

Frequently Asked Questions

How much does accommodation cost at hotel "Cuenca"?

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You can book the hotel Cuenca on ReadyToTrip, with maximum availability of double and single rooms for both daily and long-term stays.

Online payment is available with Visa, Mastercard or American Express cards. Some rooms may be available without prepayment.

Many hotel bookings can be cancelled without penalty several days before check-in, which is convenient if your plans change.

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