Review of Sheraton Centre Toronto Hotel 4*

This is absolutely the WORST hotel I have EVER stayed in. I have traveled to countless places, staying in hostels, b&b's and have always been very lenient and never have I been so devastated. As an avid traveler in Toronto and having stayed at many hotels within Toronto; I don’t even write reviews for hotels usually, but this hotel is SO BAD, I had to write a review to warn all future patrons. This place tries to be upscale with poor service and terrible rooms. Don’t try to attempt to be something you’re not, snooty service and your disgusting room definitely doesn't reflect class or quality. This terrible hotel was the worst decision for Valentine’s Day. I understand it’s a busy time, and although my partner had bought the room on Priceline, there is NO REASON why we should have been placed in an unsanitary room with questionable stains on the ceiling, broken lamp and shade, as well as a dirty carpeted floor with hair balls. I couldn’t even turn on the lamp because I was afraid the exposed wires would electrocute me in my sleep should the lamp break off from its dwindling wires. Normally I don’t notice the dirt in carpets because of the patterns, but there were HAIR BALLS all over the carpet between the two beds. A little trail of hair balls to welcome us to our beds…WHAT THE HELL IS WRONG WITH THIS HOTEL?! I am beyond disappointed with this establishment. I have picture proof and will be uploading pictures on various review sites to show the disgusting terrors I saw. During our stay, it was loud with mysterious banging noises waking me up at night, Like wow, so on top of no Wi-Fi, shitty television, and a dirty floor; I COULDN'T EVEN GO TO SLEEP. I hope management sees this and does something to rectify the poor state the hotel is in as well as its service. One thing is for certain, until this hotel is cleaned up and actually hospitable; I will not be returning. Priceline or not; I could be staying at much better quality hotels who don’t treat their patrons who didn't buy direct like crap by placing them in a decrepit unhygienic room. OH YEAH, did I mention that every other hotel in Toronto provides FREE WI-FI which your hotel can't even provide.