Hotel Cartagena Royal Inn

Hotel

Excellent attention, very attentive, at all times we were collaborating or helping, excellent.
They offered us the tours right there. Practically at the price of buying it in a ticket office. Such is so to do the City tour or the walk we made on rosary islands with hotel Islands of the sun. And very good services both. They even gave me towels to take to the walks.
Please note that being located in the historic center, many buildings do not have an elevator. That was the case with this one. But still. Even though we touched on a third floor, they put the bags up. They kept the baby's stroller down.
The only thing they lack is the pool. But they have a jacuzzi 24 hours, small but nice on the fourth floor, on the terrace.
Breakfast is a la carte. You are informed the day before that we are going to have breakfast. Just and enough. Don't waste it.

Very good food the place clean and the waiters very attentive.

Services according to the price. Very friendly staff. Room, comfortable. Very central.

Excellent location and attention, the rooms very comfortable and comfortable, the only thing Q we think should improve without the breakfasts, the location within the walled city excellent.

Hotel with a great location in the historic center of Cartagena. A pleasant and safe environment. Very tasty breakfast and a variety of tropical fruits.

Comfortable. Right there in the historic part of the city.

Great service close to everywere nice places and nigth life.

I liked it. Nice place, simple. It has details that make you feel very entertaining. But I was not comfortable with the breakfast system. Book The day before breakfast, with the premise that it is best not to expect so much at breakfast at the time. I didn't like it.
Anyway ordering between 4 to 6 breakfast menu combos I didn't like it either. I prefer at the time to decide what to eat and with which to combine it.

Small, with good care and clean.

Very comfortable and very good price.

A hotel half hair down, the attention does not become bad but also not outstanding. The hotel does not have the proper maintenance and the price is very expensive for what it offers. Breakfast is common. They take advantage of being in the historic center and that's why the price, but it's not worth it.

Very basic Hotel for the price, no chord. The furnishings are of very basic quality, the door of the room almost does not close, we ask that we fix the safe twice without response, although the staff is correct, it does not deliver any kind of advice or added value. Not bad, but it doesn't stand out at all and surely there are better options for the same price.

Good attention. You go upstairs. Clean. Hot water.

Good attention. It is not suitable for people with mobility or reduced vision. There are stairs and unlevels.

Excellent! Very clean, picturesque, well decorated and the spectacular hydro massage shower!

Well located, near the wall. Careful, it's three flights of stairs. Flirty, tiny room. Adequate breakfast.

Great place to stay, best value. Room was clean and cozy but a little dark. Bathroom was clean too but there was a crack on the wall not a big deal. Upper floor has jacuzzi, try to catch the sunset it has a great view! Breakfast is included, just a couple of options are served on the last floor outdoors.

Great place to stay. Highly recommended. Very cozy and calm. Beds are very comfortable. Location is very convenient, restaurants and bars at walking distance. Quiet place during the night. The owners are amazing and very friendly. They will give you excellent recommendations. I would definetly stay in this place when I return to Cartagena.

Mold in the room. Wi-Fi not in all rooms.

Problem with air conditioning but we changed to a better room.

The worst hotel service of Cartagena! only hotel is referenced on Air BNB
(normally reserved to the individual) without indication us that ' it's a hotel! 9A begins with a lie.
In addition, we had made a reservation by mistake on the internet and when we found the hotel 5 minutes later, the gentleman to stay n ' tried 1 second to help us in the cancellation of the booking. Initially, only money matters to him! Avoid if only for the deplorable service as the Colombian are rather very nice!

Very bad attention, do not comply with the service promised, and in addition to that, you are in charge of how to face the problem and lie to the point of having to give explanations to the entity regulators. It is not recommended! They steal your money.

Perfect location, good relation quality-price.

Three people share a room and they give you only two-2 — hand towels. (? ¿&*^/$#? ). The room and the bathroom does not have ventilation, the window has a fixed glass that does not open. We had to stay with the entrance door open to renew the air and dry the bathroom. The towels could be better. Very comfortable bed, good air conditioning. The breakfast is emerado. Although well located, the environment is very ugly, very ugly.

Hotel very comfortable and complete with very good people atendiendolo have hot water with shower tub beds great bed and a good breakfast.