The Woden Hotel

Hotel

Good ambience and clean room. A contemporary breakfast available in the restaurant for $15. Need to pay extra for consuming tea and coffe available in the room which is usually provided free.

We stayed here for a few nights in December. While the room was neat and clean, the bathroom looked very dated, and the water coming out of the shower was not a uniform flow, but an inconsistent one. The balcony was also aging, with paint flaking off. The free passes to the pool across the road was a great addition.

We have always stayed here, next time we will be booking somewhere else. The Manager tried to charge us $100 more than what we booked the rates at. She was rude and obnoxious. She refused to allow me to speak to someone above her and refused to provide me with the means to put in a complaint. She tried to refuse our booking when I said I wouldn't pay more than the rate we had booked it at and I had to have our booking agent speak to her. She tried to have police attend however they advised her it wasn't a police matter. Clearly she needs some further customer service training. While I was explaining the situation to our booking agent she was putting me down to other customers. Terrible customer service. Be careful they don't try to charge you more on arrival too.

I have a sister with Down's Syndrome and while her room was being refurbished I had her stay at the Quality Hotel in a 1 bedroom apartment for the week. The room was bright and airy. Very clean. The kitchenette had a full size fridge, sink, toasterand kettle. The mini bar was very limited but this was not a bad thing in our case. The main stand out feature for me was the service. Nothing was too much trouble. I pre-ordered all of my sister's dinners and 2 lunches. I got a call on day 3 because the staff member was worried I may have forgotten to order lunch for her. The building is secure as you need a key to get up to the floors. The hotel is attached to the Tradies club which offers buffet breakfast as well as lunch and dinner. The room service meals were very nice and very generous. Only criticism is the lack of a dessert menu. Also, the only in room breakfast option is the cereal pack in the mini bar with cereal, milk, fruit, juice and a Carmen's muesli bar bite. The views aren't great but there is a small bal cony. Walking distance to Westfield Woden, movies, ice skating, swimming, several clubs and nice cafes. There is off street and underground parking. I would recommend it.

Quite, really nice staff and hotel services. Staff went out of their way to meet my individual needs. Warm, comfortable clean and homely environment. Quality Hotel is the name that describes it best!

Stayed one night. Room was clean and comfortable. Breakfast was available in the morning. Staff were helpful.

After a long drive, we were so happy that we stayed at Quality hotel Woden. It was not a luxurious 5 star hotel but it was a comfortable room to stay in for a family of 4. The room was peaceful, the beds were comfortable and free Wi-Fi was provided. Breakfast was available between 7-30 and 9:30 at the Tradies club that is attached to the hotel. Breakfast vouchers can be obtained at the reception at a slightly discounted price. Plenty of parking spaces outside and in the basement.

Reasonably cheap if u book ahead, hotel is clean so are rooms, staff are pleasant to deal with and theirs a restaurant attached which serves good food. I'll stay here again.

Facilities could be a bit better. Like thay elevator could be fixed. Also breakfast is a little sad. Location is perfecr though. Staff are always friendly.

Service is professional, the decoration exquisite, the rooms are spacious, bathroom is also relatively large, and the open view, beautiful environment, Parking is also very convenient.

Friendly staff, clean comfortable rooms.

The staff was very nice and helpful the rooms were quite good had a very nice view from the balcony fitted with good furniture and being in Canberra the location was a cultural hub to go explore and learn.

Clean and well furnished with safe underground parking and a club with a pretty good restaurant attached. There's a problem with the key cards though that the reception do not acknowledge. Several other guests I came across had the same problem. Mostly noticable with the elevator. Otherwise 5 star.

Good spacious room & well appointed. Location great, especially with the Tradies club downstairs if you don't want to venture too far for dinner. Otherwise pretty suburban but good. Super annoyed when our room was not available to check into even 30mins after check in time. In saying that housekeeping went above & beyond when we stayed & were friendly & helpful in the process. It is a busy place. Lifts were slow, but you get used to that & give yourself an extra 5mins to exit. All in all good. Would stay again.