Review of London Continental Hotel 2*

I booked to stay at this hotel last week that I booked through laterooms and it's got to be the worst hotel I've ever stepped into. I'm not the tallest as some of you know and the room was too small, even for me (the room was less than 5.5 ft across). The 1st room they put me in was in a basement with no windows what so ever. I actually thought it was a closet. I pulled back the sheets only to find a large, nasty stain in the bed. Absolutely disgusting. I left the room feeling physically sick and asked to be put in another room. I was offered a second room upstairs which had a window but was still really small. There was what looked like a blood spatter on the bed sheet, There was stains up the curtains (god knows what they were). But then on the wall beside the bed someone thought it would be nice to leave some snots in a square formation. By this point I had to get out. I called laterooms and asked for a refund but they said I had to sort this out with the manager of the hotel. So I went downstairs and asked for my money back. He of course completely refused, saying that it was laterooms who need to give me my refund, which I later found out was not true as the hotel took a card payment. I left anyway as there was no way in hell I was spending a night in this awful hotel. I managed to find another hotel and got myself booked in. I called late rooms and they said that the state of the hotel I booked on their site has nothing to do with them. I think surely at a bare minimum, there must be some responsibility shared with laterooms to ensure that hotels on their site, are fit for purpose (clean sheets! ). Moral of the story is. Don't book cheap in london, you'll only be disappointed. Most of all, beware of The London Continental Hotel. Lastly know your rights on a site like laterooms.