Review of Motel 6-Sandston, VA - Richmond, Va 2*

Rapsody M.

09/11/2015

Respond
1/10
I am a contractor with Richmond International Airport. I have stayed several times before and over the years the service and the building has become more and more run down. I absolutely adore on site manager Tony Turner! He went out of his way to make the stay as best for me as he could. Other mangers on site however had attitudes or were just plain rude, when they were informed about maintenance issues like the mold in the showers or the roaches that were crawling out of the vent in the room I stayed in. Housekeeping does not change linens, the make the bed but will not change sheets. Often do not mop or clean the shower. I stepped into one shower and there was clumps of hair in the drain and on the door. Left over food crumbs in the rooms under the beds. Safety should not be an issue since the police department is less than 2 miles down the road, however there are a lot of aimless wanderers that stay around the hotel ad at night there are at least one police car parked in the parking lot through the night. Which depending on the person I guess can make you feel uneasy that type of monitoring is needed and or required. The front desk associates do not respond when they say they will, it literally takes speaking with a manager to get anything done as simple as asking for towels. I work in the area and would love to continue to stay when I am in town but some of the staff and facilities have made it very difficult to do so. Recently I attempted a second stay. This morning I was forced to check out At 6 am because I could not leave my work cite, which was 45 miles from the hotel, to pay before 12pm. Even though I informed the nasty Female manager and the incompetent front desk male that I planned to stay again for another 2 WEEKS. I explained that I would not be able to leave work to pay and they were rude, then I figured out why… there are a few events that are taking place in the Richmond area over the next few weeks and they would like to be able to reserve the rooms for people who are going to pay the much higher "event rate". Greed is a terrible sickness. Well now I will be telling everyone I come into contact with at the airport and everywhere I work in between NOT to stay there.