Home2 Suites by Hilton Brownsville

Hotel

The place was really nice. No maid service on the weekends unless you ask. But that was totally ok with me. We had a great time. They had everything we needed. Washers and dryers there and they weren't to costly.

I stayed here for one night for a business trip. For being a Hilton property, this location is severely lacking. The first thing that I noticed was that there was no toilet paper to be found anywhere in the bathroom. As the night progressed, the list of things that were either missing or broken just continued. The toilet was broken so it would constantly fill that leak into the bowl and then refill. This happened all night… sometimes the toilet made a squelching noise which cost me to wake up multiple times throughout the night. The GFCI outlet in the bathroom did not work. It was not tripped, it just didn’t work. So you couldn’t use anything electric in the bathroom. Multiple lights throughout the room did not work because they were simply missing the lightbulbs. It totaled three lights completely missing. The light on the desk did turn on but the arm was broken so the light couldn’t be aimed anywhere, it would just point straight down towards the base but didn’t illuminate anything to work on. One of what seemed to be most concerning was the door would not lock. Meaning, when you get into the room, the first thing you do is lock the deadbolt. Will be bold would not engage because the hole in the jam was not lined up to the deadbolt and the door. When you’re in the front of the building outside, there’s a Horrible trash smell.

Excellent customer service! Great rooms. I stayed in a suite and I was highly impressed by how spacious it was. The breakfast was good. Its located in a great location near food and some nightlife.

I stayed here for five nights for a business trip. It was a great hotel with very friendly staff. The room was spotless and the kitchenette was nice to have, although I really only used the microwave and refrigerator. I also noticed how quiet the room was, unlike some motels. I highly recommend this place.