Review of Country Inn & Suites 2*

The check in process wasn't terrible, you do need to fill out a paper, so a mom, traveling alone with my 16 month old, made holding him, our bags, and a pen difficult. We were given our room, went in and the lamp shade was broken, there was 0 information in the room about the surrounding area, which you usually see at the majority of hotels. When I asked the front desk about take out options that delivered I was given 2 Chinese buffet brochures and 1 paper with Dominoes number on it. After driving 8.5hrs with my son, I was not wanting to go back out. Dominoes it was (horrible by the way). When I went to take a shower, since we were there over night, I expected to see mini bottles of shampoo/conditioner etc. I had conditioner, no shampoo, however in the upper corner of the tub was a half used shampoo bottle and a half used bar of soap. I'm hoping the housekeeping staff just failed to notice it and actually cleaned the bathroom. On the bathroom note, my toilet never stopped running. That was slightly annoying when in the bathroom, due to my son's sound machine I thankfully didn't have to listen to it all night… At one point I was looking for ice. Never once was told ice is located on the first floor, I searched all over the second and there were no signs or indications on where to find it. The pool wasn't bad. Walking by it later I saw someone in the hot tub surrounded by a ton of bubbles. I really hope they put bubbles in it, because if not, I hope maybe the staff will clean the hot tub… The staff, there was one employee working that I saw. She was pretty busy and her time at the desk manning it, was very limited because she was helping other guests out. I had to wait twice at the desk for over 10minutes, again with a 16 month old, and at one point a man was waiting to check-in and told me he had been there for 20. Maybe add additional staff? The staff member was very nice and professional.