Review of Hope Lake Lodge & Indoor Waterpark 3*

Karen P.

10/24/2017

Respond
8/10
I recently had a long weekend here. I stayed at Hope Lake Lodge. I loved how cozy it was. I drove 26 hours from Colorado to stay here so I could visit with friends. Although the rooms were a bit pricey, I liked the kitchenette. I arrived about 10 pm and just missed the restaurant being open so I ordered room service — choices was very limited (salads or sandwiches) I ordered 2 turkey sandwiches and 2 sodas. They didn't have the soda I wanted and didn't bother to ask if I wanted something else or substitute. The sandwiches were very basic and I got less than a handful of chips — This dinner cost me $17.00 — a bit expensive. After driving 26 hours and wanting nothing but sleep I was very disappointed to be woken up early the next morning by pounding etc. They had decided that a Saturday morning would be the perfect time to re-roof this unit. Seriously! When I called the front desk to see how long it would be going on — they acted like I was asking an insane question and didn't understand why I was upset. You would think during the middle of the week would have been a better time but hey I don't run a hotel so what do I know. This roofing went on all day. Sunday morning it wasn't much better. I was woken up at 530 am to the sound of the fire alarm. Apparently someone pulled the alarm or it malfunctioned. When I called the help desk to see if we needed to evacuate I was told No and they weren't sure what was going on. I wasn't there for the Water park or extra activities nor did I have kids so I can't talk about that. I can say the rooms and lodge were clean. The views from room 511 were amazing and the couple two doors down were wonderful. I would post pics but all I got was one of the hottie doing the roofing.