The Noble Swan Wood Park Hotel Hotel

I booked The Noble Swan Wood Park Hotel a week before my stay (20th April) due to its location next to the bus terminal. Upon arrival, I met and talked to a receptionist guy in his 40s. The weird question he asked me was if I stayed one day or two days. I found it funny because I booked only ONE NIGHT. Why he had to ask me if I would stay an extra night. The following question he asked was "what time will I check out tomorrow? " It was funny again. I could check any time I wanted to as long as it didn't exceed the check-out time (usually 11am or 12pm). Then, he said, there is a problem with my room. I asked what the problem was. He didn't mention what it was, and kept repeating 'there's a problem with my room'. He told me to sit and wait for 5mn. I sat in the couch. Later, he asked me to transfer to another hotel, located 500m from there (that was what he said). I asked if it was another hotel under the same name. He said yes, adding that there are 5 branches of this hotel. I was tired after a long flight, so I agreed. He drove with his motorbike for more than 2km to a street where there was a security guy waiting to carry my luggage. He told me to follow the security, and said "I gave you a bigger room" and left. I followed the security to a place without any name and without any staff/receptionist there. He brought me to the 4th floor of a building. There was no staff, except him as the only security who didn't speak English. That building was newly built.