Lia! by Minyoun Stars of Ulugbek

Dear staff of the Lia Hotel,
I would like to congratulate you on your professionalism, your kindness, and your helpfulness. I stayed at your hotel for work for three weeks, and you made my stay one of the best I have ever had abroad. I will always remember your professionalism, your smile, your support, and your availability throughout my stay.
Your kindness and dedication will always be associated with the wonderful image I now have of Samarkand and Uzbekistan, to which you have contributed so positively. I highly recommend your hotel and congratulate your manager for having such an amazing team (reception, restaurant, housekeeping, bar, spa, security…).
A big thank you to all of you.

The restaurant service was HORRIBLE. I ordered a Penne and a Gelato and the rest of my family ordered similar things. 4 members total.
It took 45 minutes for them to get the food. The portion sizes were too small — sometimes ridiculously so.
The menu wasn’t great either. It was very limited — almost no Italian/American food options.

Our driver send us to Silk Road By Minyoun, upon check in, the Receptionist told Lia! By Minyoun Stars of Ulugbek is 300m next building. But he is kind to chauffer us with our Luggages in Hotel Buggy to the entrance of Lia! By Minyoun Stars of Ulugbek.
Stayed in Junior Suites 8412 & 8512 for 2 nights. It is nice and cosy, has big balconies with nice view. However the toilet bidet heater has no plug! There is No signage on how the shower works, and insufficient wall plugs for us to work around. Basin or Vanity has no space for our own toilet amenities. Pillows are too soft for our liking.
We asked Receptionist where to have dinner, their is Cafe is closed, only the Bar is opened for dinner.
We had to wait 1 hour for our food at dinner in the bar on 14 Sept 2025.
The breakfast buffet set up is so disorganised… need to go looking for marmalade and butter which are set up on a different counter. Whats the point? Hotel should consider Guest's satisfaction and conveniences. Cafe Staff has indifferent attitude, I am utterlfy surprised to see waiters walking around with hands in their pockets… not attending to guests!
Location of this hotel is near touristic sites. A plus point!
Lady Dildora at Front Desk is helpful and courteouse, her smile cheers us all up!
All in all, this hotel needs lots of improvement!