Fairway Boutique Hotel - Kampala, Uganda

Best experience I had with an hotel! The staff is friendly and kind, they really are helpful and attentive. The infrastructure are valid and the overall environment is great, with a lot of greenery. The breakfast is very good and with a lot of choices. And they have a lot of cats going around…Recommend it!

What a great place.
We were on a 4 week holiday in Uganda hotel hopping and this one is also for the books.
Well maintained, beautiful place indeed.
I will recommend and visit again this year.

This is a lovely hotel with very interesting history. The staff were very warm and welcoming and the service was excellent. The food was very nice and the prices were fair. The only draw back was that they lacked an elevator to the area our room was at. We came for the New Year's party and fireworks and it was a really great fireworks show and party.

Christmas Brunch.
Our Christmas brunch experience was very disappointing. We were charged 165, 000 per person, yet this included only one drink; either a soda or water. At this price point, this felt like poor value. The food was also underwhelming, with several dishes being very dry.
The seating setup was uncomfortable. Guests were placed in the middle of the garden, and what was used to shield the sun was a white covering that did not block it effectively, leaving people hot and uncomfortable throughout the brunch.
We also brought young children based on the advertised activities. A bouncing castle was promoted but not disclosed to be inside the swimming pool, making it unusable for our three-year-old children who cannot swim. Face painting was also advertised, but there were no visible face painters, no clear location, and we did not see any children with face paint.
Overall, the experience did not meet expectations for a Christmas brunch at this price point. With clearer communication, better organization, and improved attention to guest comfort, this could be a much better experience in the future.

I've had the best stay in Uganda at fairway hotel. The hospitality is just wow… though there are some areas they could do better, but large they're the best. Everybody's smiling. There's that feeling that you're home. Special thanks to the guest relations guy Benjamin who in particular made my stay memorable. I'll definitely be back.

A charming hotel with cozy rooms and a relaxing atmosphere. The location is convenient, close to many attractions in Kampala. The staff are friendly and welcoming, and the rooms are clean, well-equipped, and comfortable. The restaurant offers a variety of tasty dishes, and the pool is a great place to unwind. A solid choice for both short stays and longer visits.

I have stayed here many times. I went as far as to bring colleagues and friends to this hotel too. My recommendations and bookings alone have brought many people to Fairway. We have even hosted 2 corporate events here, and I would have considered myself a loyal, valued customer. Unfortunately, I have been incredibly disappointed in my last visit. I was moved to the "sister hotel" as there was not availability for the full length of my stay. The hotel I was being moved to was not disclosed to me until I was dropped off. The Imperial Royale is not nearly the same caliber as Fairway — yet I was charged the same rate. It took me four attempts of checking into unprepared, dirty, or smelly rooms, not having working Wi-Fi and finding their restaurant completely deserted that I made last minute plans to move to a different hotel. I immediately emailed Fairway and expressed my disappointment that they would think this move is appropriate at the same cost or without warning of the difference in service. I emailed them again, explaining the full story and it has been a whole week, and I have not received any communication back from the team. I am greatly disappointed that A) They would move a loyal customer to such a disgrace of a "sister hotel" without proper warning and at the same price and B) That after sending an elaborate explanation of a disappointing experience management have not replied to, nor acknowledged my communication in 7 days.

1. Flawless service and an immaculately maintained room.
The panoramic view from the balcony was simply breathtaking.
2. The staff went above and beyond to ensure a perfect stay.
Luxurious room with a stunning ocean view – pure bliss.
3. Every detail in the room screamed elegance and comfort.
Waking up to the city skyline was an unforgettable experience.
4. Exceptional service made me feel truly valued.
The mountain view from my suite was picture-perfect.
5. Prompt, professional service with a personal touch.
Room was spacious, stylish, and offered a spectacular sunset view.

This is a wonderful hotel with a great and welcoming staff. The room was great (not much on TV, but that's OK), the service was awesome, and the location is very good. Close enough to everything, but far enough from the craziness to get some sleep.

More than just a Hotel. The Fairway is a home away from home. It's a lovely oasis in the busy heart of Kampala. Excellent and customer friendly service. The large selection of pastries, breakfast, lunch dishes plus the Asian restaurant were very great and convenient. The staff is very friendly, and if you get one of the executive rooms like I had with a balcony, the view is just magnificent.

Hotel is very good. It looks like rainforest. Restaurant Asian fusion, the food & the restaurant staff is very very good.
Even the morning breakfast is good & the staff is always ready to make good of our choice dosas, puris, omelettes etc you name it & they serve us.
The whole breakfast staff are very efficient, you just move your head & they are there for you.
My big thank you to the restaurant & hotel staff. 🙏🙏. Rooms are good but few changes needed. Rest all good. 👍👍👍. I m still a guest here. My room no 1005.

The service is just amazing. Everyone is so nice they make you feel appreciated and welcomed. Rooms are clean, restaurants have very good food, and location is very convenient. In short, highly recommended.

We booked Fairway for 2 nights in Kampala. The staff were great and couldn’t help enough. The food is superb and the pool area a little oasis. The hotel is much nicer than all the pictures I saw on the booking sites a real gem. It is in a good area of Kampala and once you are inside you have a nice little park and pool with a great vegetation around them. I recommend this hotel.

Warm team! Amazing hospitality. And the rooms✅✅🔥🔥
I would highly recommend anyone visiting to consider to come relax, dine (their portions are very generous by the way. All foodies would enjoy) and party at the Fairway.
Definitely coming back in 2025🕺🏾

Fairway hotel is a classy hotel in Kampala. The staff and services of the hotel are nice too. The price per night of the hotel are in 3 digits USD and therefore I feel that the rooms can be made more comfortable by providing more proactive services specially the housekeeping. The bathrooms can also be made much better by ensuring that the water from walk in shower area doesn't spill towards the main washroom area (problem with the alignment of floor). Lifts can also be provided.
The in house breakfast is one of the best I've had in many hotels. The swim pool is functional and nice. There are many nice spots around the hotel to explore. The In house Asian restaurant has a good selection of Asian cuisine.

This Hotel is the perfect place to escape the rush of Kampala. The rooms are beautiful, very clean and well equipped. The staff is extraordinary friendly, polite and helpful. At our Check in we were even upgraded for free to an executive room. As well a later Check out was not a problem at all. The pool area is very nice and perfect to relax. Everything is clean and beautifully designed. The Asian restaurant has a special atmosphere and very good food. We can recommend this hotel to hundred percent and would come back anytime again!

I stayed at the Fairway twice, in November and December 2024. Once in the standard, and once in the deluxe rooms. The deluxe rooms are definitely nicer, and the room I had was in a wing of the hotel that seemed to have been updated. The rooms themselves are comfortable and well-equipped, and there is a hook for mosquito nets if you need them. I'm not sure the provided in-room plug-in mosquito repellents do much if anything. The breakfast area in the Asian fusion restaurant/bar was excellent, as were the meals we had there — the food was of a good standard and arrived quickly. The gym at the hotel is of a good size and has a wide range of weights and cardio machines, but some of the cardio ones (treadmills, bikes) seemed not to work when I was there. The hotel staff were all very friendly and helpful, and it was easy to book Ubers from this location.