Review of Crieff Hydro 4*

We had an awful time at Crieff Hydro We had a meal in the brassier and our desert cheese cake was served still frozen we asked for it to be returned only to find the same dish reappear it appeared that as the decoration and carnish was missing the contents had been removed heated and scopped back into the dish and returned to us Dreadful food hygenie rejected food should be rejected and a fresh meal served its basic. In the morning the so called hot buffet was cold and the counter assistant was seen wiping the counters into the food and not away from the containers my wife found a piece of plastic and reported it only to find the assistant picking it out with her fingers MMM We complained about our cold breakfast to a waiter who had difficulty understanding us and was seen talking to the chef who then started ranting in a foreign language at the waiter no apology to us the customer or fresh breakfast offered. I honestly have had a better service at travel lodge. The "luxury Spa" which is an extra £10 per person was awful there was a clearly visible sheen on the water and a scum line which is supposed to be cleaned before guests are allowed into the pool when we complained and mentioned the water quality the pool supervisor said he hadn't had time to clean it "this morning" Needless to say most of my family came down with stomach bugs I am still feeling unwell some days later. The activities were overpriced and certainly do not offer value for money the quads were clapped out and badly maintained our daughters got stuck in the mud and had to resort to pulling out the quads as reverse gear was broken the "instructor" lead the group as slowly as she could obviously trying to save fuel when I accelerated I was warned with a red card and told I would have to walk back. When we were waiting which we seemed to do a lot of as the corporate clients were better treated there were lots of other parents complaining about the activities every activity cost extra even the cycles. Do not go to creiff if you want good service and good food it looks good on the surface but when you really look into corners etc its dirty and tired my daughter had what looked like a camp bed stuffed into our room Crieff hydro are trying hard to copy the likes of Center park with no effect very expensive break with dreadful service.