Beware if you want any kind of comfort and to be treated with self respect AVOID this hotel.
Upon entering the hotel I was not given a warm welcome. The man at the front desk didn't introduce himself nor did he inform me about the facilities such as breakfast timings or Wi-Fi access. I asked him to help with my bags, in which he carried for a second then when I got in the elevator he said that I could manage it myself. I requested to get two mugs, one mug that he gave me was used and had tea marks all over it, which I returned to him.
I had to have my room changed twice as the basin in the bathroom was clogged and overflowed with water. However the second room had the same issue with the basin. The second room I received smelt pungent of alcohol, I asked for that room to be changed but the staff blatantly told me no and that he's already changed the room once. The duvet I received as well as the pillow covers were stained with black marks. The shower was mouldy and had orange marks all over the floor. The toilet is not fit to use not even a child can fit through the gap. The locks on the doors don't work, you are unable to lock the door from the inside. This is not advertised on their website. So children and females avoid for your own safety. The landline phone I was given dosent work, therefore, when I needed assistance I had to come downstairs to the reception. As the staff at the front desk seemed hostile, I was too afraid to approach him about the further issues in my room. Especially as I am a single female.
Worst of all, I was not able to sleep all night, as the hotel has a issue with the water pump. Which made a constant noise from 11pm till 9:30 am onwards. There is also a electric current noise that comes on and off. Furthermore, there was a buzzing drilling noise coming from the bathroom all night and morning.
Don't be fooled by the breakfast it's not what's advertised on the website. It's a knock off pack lunch. Best yet, they don't given you tap water so you have to use water from the bathroom to drink with.
I went downstairs to report the issue to the manager the next morning. But the Indian looking lady working at the front desk said that "I was just looking for a free stay". I told her she is more than welcome to check my room but she refused. She said to me she is not allowed to give the name of the manager. And she never had issues with the hotel before. I asked if theres anything I can do and she said no and left.
I asked him to help with my bags, in which he carried for a second then when I got in the elevator he said that I could manage it myself.
I requested to get two mugs, one mug that he gave me was used and had tea marks all over it, which I returned to him. I had to have my room changed twice as the basin in the bathroom was clogged and overflowed with water. However the second room had the same issue with the basin.
The second room I received smelt pungent of alcohol, I asked for that room to be changed but the staff blatantly told me no and that he's already changed the room once.
The duvet I received as well as the pillow covers were stained with black marks.
The shower was mouldy and had orange marks all over the floor.
The toilet is not fit to use not even a child can fit through the gap.
The locks on the doors don't work, you are unable to lock the door from the inside. This is not advertised on their website. So children and females avoid for your own safety.
The landline phone I was given dosent work, therefore, when I needed assistance I had to come downstairs to the reception.
As the staff at the front desk seemed hostile, I was too afraid to approach him about the further issues in my room. Especially as I am a single female. Worst of all, I was not able to sleep all night, as the hotel has a issue with the water pump. Which made a constant noise from 11pm till 9:30 am onwards.
There is also a electric current noise that comes on and off.
Furthermore, there was a buzzing drilling noise coming from the bathroom all night and morning. Don't be fooled by the breakfast it's not what's advertised on the website. It's a knock off pack lunch. Best yet, they don't given you tap water so you have to use water from the bathroom to drink with. I went downstairs to report the issue to the manager the next morning. But the Indian looking lady working at the front desk said that "I was just looking for a free stay". I told her she is more than welcome to check my room but she refused. She said to me she is not allowed to give the name of the manager. And she never had issues with the hotel before.
I asked if theres anything I can do and she said no and left.