Review of Best Western Plus Manor Hotel NEC Birmingham 4*

Mitchell O.

11/29/2015

Respond
8/10
Coming up to the NEC to work at motorcycle live we needed a hotel and after looking at a few this seemed to be one of the best, now don't get me wrong it is a really nice hotel, smart, friendly and exceptionally clean. Well let's start with the good things, the first thing when you turn up, the building looks amazing, well kept and showing off its 4 star status proudly. Next you walk in the front door to get checked in, sign the usual paperwork and get your keycard, the staff at reception are very helpful and have had an answer for every problem so far, (found the key card didn't work the second day, turns out taking it go NEC wipes them, something to do with NEC security) now the rooms, they are clean and tidy, have enough space needed and a clean onsuit bathroom. Breakfast is awesome, cooked really nice then displayed on the center table to help yourself to a choice of pastries, fruits, cereals and cooked along with the drinks also. Now the bad things, there aren't many, and they aren't big, but I'm a picky person so I'll mention them, first thing is to do with the rooms, I was here on business so was sharing a room with one of my work partners, inside were 2 single beds, I'm a large guy (19-1/2s) and found the duvet to be slightly small, wouldn't cover both sides of me, next, the hotel boasts free Wi-Fi yet in my room I had not a lot of signal, could do with some boosters around the building. Finally the heating in the room, every night so far I have woken up due to being too hot, this is after the first morning, woken up sweating, this morning the same, we have tried to adjust the radiator settings but changed nothing. Well I'm here for another 7 days so if anything changes I will update the review, But for now I give it a 4 star for location and the building/rooms 5 star for the staff And 3 star for the food, (the hand made burgers in the Grill were nice, but fell apart on picking up, probably due to padding with to many onions or not enough egg or oil.