Phoenix Plaza Hotel Apartments

Hotel

Apartments are very clean and lightful. Staff sympathy. Driver will take care of your car parking. Very quiet and discreet. No swimming pool but has gym and massage centre. A good choice to spend time and rest in central Abu Dhabi.

Center of Abu Dhabi city… Near to Abu Dhabi bus station … Nearest and one of the best mall Al Wahada is near to this hotel… Since it's on the air port road side you won't find difficult in getting taxis from this location… Parking availability is good…

Budget accommodation with very basic facilities. There is a small Gym and a small breakfast counter. With very few options. But situated in an area with all the amenities near by. Very close to Alwahda Mall and Alwahda Bus station. Airport is 30 mins distant but finding a Taxi is very easy.

Nice apartment hotel. Quiet place to stay… Near shopping mall and central terminal…

Budget stay. Must improve breakfast spread. The staff here are really helpful and polite.

Good location. However the lobby smells of chinese restaruant. No extra water bottles except during check in.

Friendly staff, clean rooms, accessible and located near the centre of abu dhabi, close to the Al wadah bus stand (for taking busses to dubai).

Nice — reasonable for short trip to abu dhabi.

A budget hotel with its fair share of benefits and disadvantages. Advantage: 1. Location — at old airport road, pretty close to the city without having to be in the middle of all the traffic and rush. 2. Budget — price is comparatively low Disadvantages: 1. Room facilities : Pretty old and has issues with bathroom taps, specifically with hot and cold water mixing. 2. Wi-Fi is only within the room 3. Breakfast option is not recommended.

Good for family with small kids. N Comfy too. Located close to main bus stop.

Very convenient location. Nicely maintained rooms. Very good crockery, cuttlery, and in room amenities. Convenience store is next door. Al Wahada mall and Bus station is at walking distance. Citibus stop and taxi pit is just in front of the hotel.

Very clean and well maintained property and reasonable rates. Polite and helping staff. Efficient and prompt housekeeping. Clean linen. Very clean toilets. Maintainance issues if any arise are fixed within not more than 15 min or a good reason given for non urgent issues (like material to be purchased or special technician to be brought in) and issues fixed in the same day. Baqala or small store in next building. Gives Room delivery even for smallest of items. Being on Airport road is well connected to the city by Bus (Bus stop is right at the door and pedestrian crossing across) and ample taxis at any given time of day or night. Small gym and cafeteria in same building. No negative remarks whatsoever.

Nice apartment, big rooms and super clean, friendly staff.

Great service. I was happy to have valet parking. It was good thing as parking was not easily available.

I gave only a 1 star rating due to the poor customer service. Luckily it was Raju the Manager who made me put 1 star. The check-in process was quick and smooth so it was a hands-up. I only booked for 1 day because I wanted to meet my friends visiting Abu Dhabi. The next day, I called the reception area requesting for housekeeping. What surprised me was, the receptionist (Indian Lady) responded that she cannot send any housekeeping because we only stayed their for 1 day and they will do the cleaning right after our check out. That means we have to deal with bins which is full of garbage? Worse service for a costly stay, rejecting me to give housekeeping service where I paid my entire stay… Also, the night duty guy, the moment I entered the main door, he just stood up staring outside without even offering to open the door for his guest, no greeting at all. I was officially struck with the type of customer service with your hotel/apartment. Although I like the room, I like the kitchen with complete basic stuff utensils on it, bathroom, should have been better, but there were traces of black fungus on some of the corners. (Room 201) Booking date Saturday, 13th of May 2017.

A quite good hotel. There was only one discomfortable thing. If someone smokes or cooks at the lower floor, you feel quite strong smell. Very kind service room personal.

Overall good hotel with good deal. Nice clean rooms, good facilities, good service, polite staff, especially kitchen with basic utensils was very helpful. Wi-Fi was troubling a bit. No swimming pool. Gym decent. Overall good for short business stay.

Not clean environment. No parking.

The Pros: Affordable hotel, great staff, great location, very clean. The Cons: Beds need to be upgraded. Better sound proof windows for 1, 2, and 3rd floor. The massage staff is unprofessional, and need training or replacement. BTW, there is no dryer however they do provide a washer (I have no idea why).