Review of Howard Johnson 3*

Nelia P.

07/06/2016

Respond
1/10
I don’t usually write reviews, but I felt compelled to write this one. I frequent hotels quite often and try to get the lower priced ones so that I don’t break my budget. Thus dated hotels or rooms don’t faze me. That’s expected. If I’m paying rock bottom prices I don’t expect five star hotels. I do however, expect cleanliness and friendly, competent service. I didn’t get that. So here is my list of complaints: 1) Requested non-smoking room, was given a room that reeked of smoke. Requested another room. 2) Second room that I was given, the beds were unmade. Requested another room 3) Upon arriving at the third and final room noticed the bedspreads were dirty. I removed them immediately. One of the blankets was also dirty. Removed the blankets from both beds. 4) A section of the left hand window drape was hanging off the rod and the drape had some mysterious substance stuck to it. 5) The table had old food stuck to it. I had to wipe it clean. 6) The Microwave didn’t work. Had to have it replaced. 7) The coffee maker had no cups. Had to request from the front desk. 8) I’m assuming the room had been set up for two people because there were only enough towels for two. That fact should have been picked up by the person who gave us the room. Had to request more towels from the front desk. 9) The breakfast room doesn’t support the size of the hotel. If you want to be able to sit down for breakfast, need to make to the breakfast room before 8 o’clock. Otherwise, you’ll need to stand. The area needs to be three times the size it is currently. 10) Apparently the eggs are only served after a certain time. The first time we were there, they were cold. Not room temperature, COLD. I think the worker forgot to plug in the serving trays. 11) Next to the hot water spigot there was small catch drain/sink seemed filled to capacity with a disgusting mixture! 12) The staff at the front desk acted like they were doing us a favor (except for the older lady, a young man, and the male housekeeper) 13) The public bathroom by the lobby ran out of soap and toilet paper. When told about it by my daughter they handed her the soap and the toilet paper for her to replace it. Instead of apologetically doing it themselves. 14) On our last day the shower was lukewarm (on its hottest setting) for the whole family 15) When our keys didn’t work my husband went to the front desk to inform them of it. All they asked was the room number then re-programed the key. Never asked my husband for identification. This above all infractions was the worse given that the backdoor did not lock. This one deals with one’s security.