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Holiday Inn Arlington at Ballston, an IHG Hotel Hotel
On-site at the Holiday Inn Arlington at Ballston, guests can enjoy relaxing in the outdoor pool, working out in the fitness centre or browsing for souvenirs in the gift shop. The hotel also offers on-site dining for breakfast and dinner at The Silver Leaf Restaurant.
Featuring comfortable rooms and on-site dining options, this Arlington, Virginia hotel is just off Interstate 66 and close to metro lines leading to Washington, D.C.
Arlington Cemetery, the National Zoo and Old Town Alexandria are all located a short drive from the Ballston-Arlington Holiday Inn. Washington, D.C. city centre, along with the White House, is also within driving distance.
Spacious accommodations at the Ballston Holiday Inn are furnished with microwaves, refrigerators and coffeemakers. Guests will also appreciate free in-room high-speed internet access.
Nightly rates
from
Phone: +1 703-243-9800
Address: 4610 North Fairfax Drive, Arlington, VA 22203, United States
E-mail: information@hiava.com
Number of rooms: 221
Reviews of Holiday Inn Arlington at Ballston, an IHG Hotel 3*
What we expected to be a wonderful trip to D. C ended up becoming our worst nightmare. We had our first experiences with BED BUGS at this poor service hotel we stayed in room 420. My wife was woken up at 4am because she felt what seemed to be a burning stinging sensation on her hands. We pulled back the sheets and saw the bed bugs. We killed some on the sheet but it already had bit us. When we called the front desk the night audit employee just told me to go to the front desk and get a new room. He never showed any sympathy or empathy regarding the incident. When I asked him what is going to be done about it he said there was nothing he can do that I needed to speak with the front desk in the morning. I called to speak to the manager Sunday July 26, 2022. The front desk lady was even more rude than the night audit guy before! She placed me on hold without asking me while I was explaining the situation. She then came back to the line and told me there was nothing she can do because the manager is not in on weekends so I needed to call Monday morning. Unsatisfied with the way I was treated upon check out I explained again to the gentlemen who had just started his shift everything that had happened. He took my phone number down and told me the manager would be calling me first thing Monday. Well here we are Monday another week from the initial Monday as promised! STILL NO CALL STILL NO RESOLUTION.
We have been here since Saturday & it is now Thursday & our room has not been cleaned once. I called the front desk yesterday & was told it gets cleaned on the fifth day, so today when we got back & it was still not cleaned I called again & this time I was advised that you have to request for it to be cleaned on the fifth day. On top of that only one elevator is working & the other one won't be fixed for weeks. For spending so much money to stay here for 7 nights, I am very unhappy & would not recommend this hotel to anyone.
Facilities
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Higher level toilet
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Luggage storage
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Air conditioning
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Shared lounge/TV area
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Wheelchair accessible
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Smoking areas
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Toilet with grab rails
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Lower bathroom sink
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Visual aids: Braille
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Invoice provided
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Iron
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Carpeted
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Iron and board
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Wake-up service
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Wake up service/Alarm clock
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Fax/photocopying
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Meeting/banquet facilities
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24-hour front desk
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ATM/cash machine on site
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Dry-cleaning
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Non-smoking rooms
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Laundry
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Express check-in/check-out
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Business center
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Elevator/lift
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Room service
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Non-smoking throughout
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Accessibility features
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Heating
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Vending machine
Internet
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Wired internet is available in all areas and is free of charge
Room Amenities
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TV
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Wardrobe or closet
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Toilet paper
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Free toiletries
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Telephone
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Alarm clock
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Flat-screen TV
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Cable channels
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Fridge
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Desk
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Toilet
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Bath or shower
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Hairdryer
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Private bathroom
Food & Drink
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Tea/Coffee maker
Activities
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Happy hour
Swimming Pool
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Outdoor pool
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All ages welcome
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Seasonal
Wellness
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Fitness facilities
Languages Spoken
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Multi-language staff
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Spanish
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English
Policies of Holiday Inn Arlington at Ballston, an IHG Hotel
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Check-In:
From 15:00
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Check-Out:
Until 12:00
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Accepted Credit Card Payments:
Mastercard, Visa, Carteblanche, Discover, JCB, Diners Club, American Express
The minimum age for check-in is 21
Holiday Inn Arlington at Ballston, an IHG Hotel on map
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Nearby Attractions
Marymount University 0.09 km.
Ballston-MU Metro Station 0.4 km.
Ballston-MU 0.53 km.
Bon Air Park 1.6 km.
Fort Myer 2 km.
Upton Hill Regional Park 2.6 km.
Courthouse Metro Station 2.9 km.
Potomac Overlook Regional Park 3.6 km.
Joint Base Myer-Henderson Hall 3.6 km.
Reservoir Playground 3.9 km.
This hotel is not clean, the rooms are run down, the fixtures are dirty, it is infested with bed bugs and the majority of the staff is rude. The older woman at the front desk is not helpful at all, we had black mold in the bathroom, housekeeping refused to clean the room, the toilet above us leaked, vents are disgusting and the rooms have bed bugs.