InTown Suites Extended Stay Houston TX - Greenspoint

Hotel

Not anything special, sheets had cigarette burns in them. Customer service not great either.

Poor customer service, rooms smell cigarettes and have fleas.

Authentic imports is reasonable to excellent condition. Staff was extremely helpful in answering questions and allowing us to roam the garage freely.

You will never get any rest or sleep Horrible office staff we constantly complain of loud music and blasting T. V. Next door at @ 4am and was told the person was death and had stayed here 3 years so I guess because I can hear I guess I'm suppose to deal with it nope next step calling the cops.

The front desk clerk is very polite and approachable. The grounds are clean and quiet. No loitering or loud guest. There is a courtesy officer on site.

Grossest place I've ever step foot in. I wouldn't put my worst enemy up in that place. You are not getting a deal based on the price. There's bugs and it's ghetto and everything breaks plus there aren't any Maids.

The nastiest most god-awful Motel I have ever been to In all my life. Ghetto as hell and absolutely no staff on-site to help you with anything. They don't even clean the room. Roaches and spiders. Not worth the price. My advice is to spend 50 more bucks to go somewhere else for the week. The toilet was broke for the entire week I was there. There were curly little hairs stuck in the spout of the faucet where the water comes out. Yum like I really want to brush my teeth or drink that water.

09/04/17 Website claims to have two rooms. I booked online and had to give credit card info. When I got there they had a sign on the door reading "sold out". No one was in the office or answering the phone. I wasn't the only person standing there trying to check into one of the two supposed available rooms. Bad business. Especially during this disaster.

Rooms are dirty and nasty first room was not clean at all the second room I was put in wasn't clean either but it was better than the first sheets had stains on them so did the pillow cases the ppl in the office don't care at all about any problems you might be having the property always has trash everywhere not to mention the office manager the whit lady with blonde hair is a total B***h.

Rooms have pretty much the basics but it was dirty and the plumbing was leaky.

Was told we'd get 2 beds but only got a room with one. Called back and was told I'd have to pay another 30$ and she could move us after we'd already been told we'd have 2 beds. No towels in the room and we'd have to be charged to get more. No pots, pans, or silverware. No oven, and the refrigerator was awful. Roaches are everywhere, and it does have an unpleasant smell.

Great Wi-Fi and cable package, nice clean rooms, quiet extended stay.

This place is horrible! We asked for extra towels and they said it was extra and that they couldn't give us extra toilet paper. They said that's extra too! We killed 4 roaches in the first hour of being there. They charged us for a queen size bed but gave us a full size bed. The room was suppose to be a nonsmoking room. It stank so bad of cigarettes. We had to buy a candle just to make it smell better. I didn't want to give this place any stars. I would never recommend this place to anyone nor will I ever be back!

The room had roaches. The manager had a very nasty attitude. She hung up in my face 3 times and expected me to let hey talk to me like a child. My room would smell like cigarettes when I would open the door. Wouldn't recommend this place to my worst enemy.

I hate l had to give this place one star just to comment this is a garage. L wouldnt recommend no one to live here water damage, mold, roaches, nasty ass toliet and sinks … And if you have child no plz dont bring your babies here.

Quiet property for the most part. One lady mgr here is kind of snotty, but looking past that she keeps everything orderly around here.

Smells like cigar rooms and do not have Wi-Fi to the third floor.

Do not STAY HERE! there is no maintenance there is dog poop all over the sidewalks and nobody is ever here to answer the phone or security. Stay somewhere else.

Closed early. "After hours check-in" number posted, but employee who answered refused to help and hung up on me. This hotel will cheat you out of your money.

I hated this place the housekeeping women don't even clean right there are flying roaches the kids can't even play without the hotel "snitch" telling on them they can't write with chalk ride bikes skateboards scooters skates play football bounce a small ball or side the elevator if I were you I wouldn't come here.

The room was dirty and the walls are thin so you can here the people next door.

The room got water damaged on the ceiling.

Don't stay here unless you want to die.

Bed Bugs! STAY AWAY! My girlfriend was almost hospitalized from bites.

Dont go here worst hotel experience ever! they kicked me and my one year old son out of these horrible roach infested hotels over a little argument and didnt give me a refund for the days I had left! which is against the law I will file a law suite on this awfullll hotel!

I don't like this extended stay. They have no pots, pans, or even silverware and they do not change the Towles every week. 1000.00 in a months time I should at least be able to get towels.

Stayed here on Aug 18, 2009. I had a coupon, and I wanted to make sure I did not get any extra charges. No gimmicks were tried. The AC in our first room wasn't working, so we were quickly moved to the room next door. For the price, you won't find much better. Nice employees and management… Internet worked fine, too.