Candlewood Suites Candlewood Suites - East Syracuse - Carrier Circle, an IHG Hotel

Hotel

When we checked in our room didn't have toilet paper, shampoo, soap, etc. There were 2 bath towels but only 1 hand towel. We had to go back to the front desk to get everything we needed. The room was fine but nothing special. There isn't a pool or free breakfast. There are a lot of other hotels in the area that might be cheaper.

Found this hotel around Syracuse New York looking for decent accommodation in up state New York at less than a premium price. I found it here. The bed was clean and comfortable for sleep. The room was small but no less so than a standard hotel room and the kitchenette is a nice feature. This is an extended stay hotel and you can see it houses working men during the week. I knew this ahead of time because I researched the hotel before I scheduled to stay. The outside gas grill for guests is a great feature to have though regrettably we did not have occasion to use it when we stayed. Mike who appears to be the or a manager was helpful and professional even in dealing with the need to downgrade our room a week before the stay due to extended stay guests staying over (he did say but I assume the aforementioned working men. He adjusted this adaquitly to compensate for this. Glad I did have to handle that with a guest who booked so far ahead. His staff also worked to be kind and helpful. We plan to stay here again on our way back from Vermont.

Hotel staff is very nice. Room service is limited and you have to get towels and take them used towels.

The Candlewood Suites in East Circle Syracuse was a comfortable & convenient stay! The facility was clean and the Staff was Superb; including Michael, Nicky and Denise which ensured my stay was awesome! Thanks again and I recommend this Candlewood Suites in East Syracuse to everyone!

Nice rooms amazing service. Very nice staff.

Pleasant staff. Good bed. Crazy shower water pressure.

Free laundry facilities for guests. Loved my room. Only down side is there is no restaurant on site.

I will never stay here again. The room were subpar at best. Sheets were dirty upon arrival. Staff charged me a $200 smoking fee for an unsmoked cigarette I found under the bed, had to dispute it with my credit card company. Skip the hassle, find another place to spend the night.

Super hotel, best quality value in Syracuse. The staff is very nice, the rooms ultra clean and spacious suites. This place is also close to the Carrier Dome and Destiny USA.

The food was delicious. Service was friendly. They have decent sweet tea. Expect to wait to be seated. I live in Atlanta and the BBQ here is a little different but it is still delicious.

The hotel is no frills, but it caters well to professionals who are in town for business. The staff is very accommodating and the location is convienient to businesses around Carrier Circle. If you don't need daily maid service then you can save a little money by getting a hotel room here. The rooms themselves are actually nice looking and the free bag of popcorn is always a plus.

Another great check in! Louann had my room ready early (just ask. Really)! Love the hospitality. Denise has a great team!

Very rough around the edges, looks clean but felt dirty. Smell was very off putting. Large room, not a very welcoming feeling. Maybe I expect more from a hotel.

Stayed here for one night with my wife and our child. Very clean room, fresh sheets and lots of space. Will consider again when we visit my family at Syracuse. All the staff were very friendly as well.

Have stayed here a few times. Rooms have been renovated since last visit. Very nice.

We booked this hotel because they were "dog friendly". I needed a place to stay for my son's wedding. We drove up from Buffalo NY. We checked in at 3 pm. After letting the dogs out to do their business we left for the rehearsal dinner. We came back at 6 to check on them and let them out again. During that time our dog got into a fight with another dog who broke his leash. We cleaned Miya up and other than puncture wounds she seemed fine. We went back to the dinner until 830 pm. When we got back we were told were being kicked out. We left and having no place to go we went back to buffalo. We spent a total of 5 hours in the hotel and they charged my account $240.00. I asked why… she said because the barking (Is this not a dog friendly hotel? ) Dogs bark. Mind you when we pulled up there were a lot of dogs barking. It's unfair. Looks like a law suit in the future and I'm really good at making sure people don't waste their time at a place like this.

Ok, we can be a little picky when it comes to where we sleep, and online hotel booking is always scary for me. We arrived and found the Hotel to be mby a little worn at the edges, but very clean. When we stepped into the room, I felt relieved. A 1 bedroom suite, king sized bed, comfortable living room area and a kitchen with full sized refrigerator, dishwasher, dishes, glasses and silverware. All this at a bargain price. I judge hotels by 3 points. Clean, Quiet and Comfortable. All three hands down. First time I can remember feeling sad that I wasn't staying longer. All in all, worth more than I paid. Will look for one of these on our next trip.

Great food, very clean, nice people.

For a 3 day stay had no room service, no breakfast, no amenities. Plus dirty bedding. The smells through the Halls are "ethnic"…

Hotel is awesome! Staff are great! Stayed there with my fiancé and nephew, room was clean, bed was nice a comfortable. Staff made a feel right at home! Staff said hotel was recently renovated. Everything looked like new! Staff informed us about the child safety timer for the stove just in case we wanted to cook because we did have my 5 yr old nephew with us! I would definitely recommend staying here!

The rooms are very spacious and the hotel is relatively quiet. There's a nice gym on the first floor with multiple cardio machines and some dumbbells. I highly recommend staying at this hotel.

Every thing in life has a pro and con no matter what it may be. I will start with the pros then move on to the cons. Pros: The front desk staff was always friendly and I genuinely felt they would have helped me any way they could. I liked the little pantry they had. Sometimes you need a little snack or a drink and it was great to grab something from there. The laundry services were indeed free and it was nice to have fresh clean clothes for the second half of my stay. It was mostly quiet there and the area didn't make me feel uncomfortable at all. The bed was comfortable and it was nice to have a few kitchen items for when I got some groceries. Now, for the Cons: 1. The room could have been kept cleaner… the vent above my shower was coated in smokers dust, not something I wanna look at while conditioning. 2. There were crumbs in the cabinet from the last visitor… not that its a HUGE deal but it just means the housekeeper didn't really clean the cupboards. 3. The Thermostat was half broken. The display was unreadable and the buttons stuck on it. 4. Housekeeping only comes ONCE A WEEK! 5. The drapes didn't close so I had the parking lot light filling my room every night. 6. The hot water was pathetic never got hot… forget about taking a bath, you'll be shivering (probably good for a fever though). 7. The TV's volume was inaudible over the AC so I had to use closed captioning for everything. 8.

Nice large room and bathroom, it was a smoking room and i'm asthmatic. Tv quality is subpar but I was there to work not vacation. Great location for me. Lots of hot water. Friendly staff.