Holiday Inn Express Canandaigua, an IHG Hotel
Hotel

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Average rating by guests Holiday Inn Express Canandaigua, an IHG Hotel: 5.8/10
Reviews 34
Free Wi-Fi

Availability

Online Reservation:

Available Rooms

Queen Room with Two Queen Beds

Max. guests: 4
Room Size 30 m²

Bath Air conditioning Private bathroom Flat-screen TV Coffee machine Free WiFi

This room includes a cable TV, refrigerator and microwave.

WiFi is available in all areas and is free of charge.

Beds: 2 large double beds (151-180cm wide).

Room Facilities: Iron, Telephone, Flat-screen TV, DVD player, Private bathroom, Interconnected room(s) available, Refrigerator, Microwave, Free toiletries, Air conditioning, Heating, Bath, Toilet, Carpeted, Hairdryer, Cable channels, Coffee machine, Single-room air conditioning for guest accommodation, Desk.

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Queen Room with Two Queen Beds

Max. guests: 4
Room Size 30 m²

Air conditioning Private bathroom Free WiFi

This room includes a cable TV, refrigerator and microwave.

WiFi is available in all areas and is free of charge.

Beds: 2 large double beds (151-180cm wide).

Room Facilities: Cable channels, Toilet, Bath or shower, TV, Single-room air conditioning for guest accommodation, Hearing accessible, Private bathroom, Telephone, Heating, Air conditioning, Microwave, Refrigerator.

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Deluxe King Room with Bath Tub

Max. guests: 4
Room Size 30 m²

Bath Air conditioning Private bathroom Free WiFi

This room includes a cable TV, refrigerator and microwave.

WiFi is available in all areas and is free of charge.

Beds: 1 extra-large double bed (181-210 cm wide).

Room Facilities: Air conditioning, Heating, Refrigerator, Microwave, Private bathroom, Telephone, Single-room air conditioning for guest accommodation, TV, Cable channels, Toilet, Bath.

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Guests staying at the Holiday Inn Express Canandaigua can enjoy swimming in the indoor pool. The hotel also has a business centre and a fitness centre available.

Located less than 1 mile from Lake Canandaigua, this Holiday Inn Express hotel is 5 minutes’ drive from Canandaigua Lake State Marine Park. The hotel serves a continental breakfast each morning and there is free Wi-Fi.

The Sonnenberg Gardens and Mansion State Historic Park is 4 miles from the hotel. The Constellation Brands - Marvin Sands Performing Arts Center and the Finger Lakes Community College are within 1 mile.

A cable TV, refrigerator and microwave are provided in the rooms at the Holiday Inn Express Canandaigua - Finger Lakes. Some rooms have a sofa bed.

Phone: +1 585-396-3669

Address: 330 Eastern Blvd, Canandaigua, NY 14424, United States

Number of rooms: 75

Reviews of Holiday Inn Express Canandaigua, an IHG Hotel 2*

Meghan G.

09/14/2022

Respond
3/10

I never leave poor reviews, but after waiting a week for a response from a manager, I feel it necessary. I paid for services that I was not able to use (the pool) and they never informed us the pool would be closed during our stay. They chose to paint the pool area, so it wasn’t an issue out of their control. I had booked this hotel BECAUSE of the pool. When I asked for a discount I was informed I would have to speak to a manager. I asked for one to call me — one did not. I reached out through email — no response back. Simply poor customer service. Out of sight, out of mind. They don’t care about their customers.

Jenilee P.

07/12/2022

Respond
5/10

Check in was 3:00pm we reserved our room months in advance, we came at 5:15pm our room was not ready… they gave us a number to complain to because there was no manager around and all they said on the phone was they will be cleaning the room soon, we had plans at 7 and had to get ready, she offered us our room dirty or the hotel bathroom because our room was not cleaned and we had to get ready in the bathroom in the hallway by the lobby at 6:45 still no room so we had to load our stuff back into the car. We received no text that our room was ready we came back at 11 she told us the room was ready and there was no manager to talk to so about the issue.

Mindy S. E.

06/29/2022

Respond
4/10

I’ve been trying for 5 days now to get someone to call me back to correct a bill. I was charged for a room I didn’t stay in because you were overbooked. Please call me asap. I’ve contacted the better business bureau in the meantime. This is the worse customer service I’ve ever received and my patience is wearing thin.

Facilities

  • Non-smoking rooms
  • Minimarket on site
  • Outdoor furniture
  • Daily housekeeping
  • Private check-in/check-out
  • Invoice provided
  • Fax/photocopying
  • Smoking areas
  • Meeting/banquet facilities
  • Elevator/lift
  • 24-hour front desk
  • Air conditioning
  • Heating
  • Non-smoking throughout
  • Business center

Internet

  • WiFi is available in all areas and is free of charge

Room Amenities

  • Private bathroom
  • Telephone
  • Cable channels
  • Toilet
  • Fridge
  • Microwave oven

Food & Drink

  • Coffee house on site
  • Kid-friendly buffet
  • Snack bar

Activities

  • Swimming pool

Swimming Pool

  • Indoor pool

Wellness

  • Fitness
  • Fitness facilities

Languages Spoken

  • English

Policies of Holiday Inn Express Canandaigua, an IHG Hotel

  • Check-In:

    From 15:00

  • Check-Out:

    Until 11:00  

  • Accepted Credit Card Payments:

    Mastercard, Visa, Carteblanche, Discover, JCB, Diners Club, American Express

  • There is no age requirement for check-in

Holiday Inn Express Canandaigua, an IHG Hotel on map

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