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Holiday Inn Express Canandaigua, an IHG Hotel Hotel
Guests staying at the Holiday Inn Express Canandaigua can enjoy swimming in the indoor pool. The hotel also has a business centre and a fitness centre available.
Located less than 1 mile from Lake Canandaigua, this Holiday Inn Express hotel is 5 minutes’ drive from Canandaigua Lake State Marine Park. The hotel serves a continental breakfast each morning and there is free Wi-Fi.
The Sonnenberg Gardens and Mansion State Historic Park is 4 miles from the hotel. The Constellation Brands - Marvin Sands Performing Arts Center and the Finger Lakes Community College are within 1 mile.
A cable TV, refrigerator and microwave are provided in the rooms at the Holiday Inn Express Canandaigua - Finger Lakes. Some rooms have a sofa bed.
Nightly rates
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Phone: +1 585-396-3669
Address: 330 Eastern Blvd, Canandaigua, NY 14424, United States
Number of rooms: 75
Reviews of Holiday Inn Express Canandaigua, an IHG Hotel 2*
Check in was 3:00pm we reserved our room months in advance, we came at 5:15pm our room was not ready… they gave us a number to complain to because there was no manager around and all they said on the phone was they will be cleaning the room soon, we had plans at 7 and had to get ready, she offered us our room dirty or the hotel bathroom because our room was not cleaned and we had to get ready in the bathroom in the hallway by the lobby at 6:45 still no room so we had to load our stuff back into the car. We received no text that our room was ready we came back at 11 she told us the room was ready and there was no manager to talk to so about the issue.
I’ve been trying for 5 days now to get someone to call me back to correct a bill. I was charged for a room I didn’t stay in because you were overbooked. Please call me asap. I’ve contacted the better business bureau in the meantime. This is the worse customer service I’ve ever received and my patience is wearing thin.
Facilities
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Non-smoking rooms
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Minimarket on site
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Outdoor furniture
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Daily housekeeping
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Private check-in/check-out
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Invoice provided
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Fax/photocopying
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Smoking areas
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Meeting/banquet facilities
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Elevator/lift
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24-hour front desk
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Air conditioning
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Heating
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Non-smoking throughout
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Business center
Internet
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WiFi is available in all areas and is free of charge
Room Amenities
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Private bathroom
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Telephone
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Cable channels
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Toilet
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Fridge
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Microwave oven
Food & Drink
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Coffee house on site
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Kid-friendly buffet
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Snack bar
Activities
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Swimming pool
Swimming Pool
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Indoor pool
Wellness
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Fitness
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Fitness facilities
Languages Spoken
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English
Policies of Holiday Inn Express Canandaigua, an IHG Hotel
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Check-In:
From 15:00
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Check-Out:
Until 11:00
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Accepted Credit Card Payments:
Mastercard, Visa, Carteblanche, Discover, JCB, Diners Club, American Express
There is no age requirement for check-in
Holiday Inn Express Canandaigua, an IHG Hotel on map
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Situated in Canandaigua, 4.7 km from Sonnenberg Gardens Mansion State Historic Park, Hotel Canandaigua, Tapestry Collection By Hilton features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a shared lounge.
The Finger Lakes Lodge Canandaigua Hotel
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Campus Gate - Student Housing Hotel
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Located by Canandaigua Lake of the Finger Lakes, this hotel is situated on the Finger Lakes Community College campus and offers access to free Wi-Fi. The accommodations also have a kitchen.
The Cedar Lodge Hotel
4341 Lakeshore Drive, Canandaigua, NY 14424, USA
Offering rooms with full kitchens, The Cedar Lodge is located in Canandaigua. BBQ facilities are available for guest use.
The Lake House on Canandaigua Hotel
770 South Main Street, Canandaigua, NY 14424, United States
Located in Canandaigua, 3.4 km from Sonnenberg Gardens Mansion State Historic Park, The Lake House on Canandaigua provides accommodation with a terrace, free private parking, a restaurant and a bar.
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Nearby Attractions
CMAC Performing Arts Center 1.4 km.
Ravines Wine Cellars 21 km.
Lyons Park 30 km.
The Dome Center 36 km.
Swedish Hill Winery 37 km.
George Eastman House 40 km.
The National Museum of Play 42 km.
Closest Airports
Penn Yan Airport 31 km.
Williamson-Sodus Airport 41 km.
I never leave poor reviews, but after waiting a week for a response from a manager, I feel it necessary. I paid for services that I was not able to use (the pool) and they never informed us the pool would be closed during our stay. They chose to paint the pool area, so it wasn’t an issue out of their control. I had booked this hotel BECAUSE of the pool. When I asked for a discount I was informed I would have to speak to a manager. I asked for one to call me — one did not. I reached out through email — no response back. Simply poor customer service. Out of sight, out of mind. They don’t care about their customers.