Review of Motel 6-Bernalillo, NM 2*

Patricia M.

12/26/2017

Respond
6/10
I apologize for breaking your rules and had 5 people (2 children) and 3 dogs (2 over 50 lbs) in one room. Do to unforeseen circumstances the dog watcher could not watch my dogs and they had to travel with us. I always in the past have stayed at Motel 6 because my dogs are welcome to stay with us. The young man who checked us in was very kind, professional and helpful. I was up front with him and did not hide the fact these facts. He never mentioned that it was a problem or I would have taken care of it right then, taking the kids and a dog back to their mother's apt. I would like to mention however, that he was not properly trained on the debit card machine and it did not function properly, as the chip reader would not work. I paid cash for that night, which was fine. I was NOT going to leave my debit card with a stranger though. I then went down later to see if the desk had and emergency supplies as one of my grand daughters needed some pads. The night clerk said no (different guy). I then said I'll just walk next door. I went next door and they were closed. He never said a thing about them being closed, just let me walk over there in the dark, alone after midnight. The next morning I went down to take care of the rest of my stay. The manager was quite rude telling me that I was not allowed to have three dogs in the room and that she could not rent to me. I advised her that if three dogs were a problem I would leave one with my grandkids mother. She then advised me that she would not rent to me because I had five people in the room. Mind you my two grand daughters just wanted to spend extra time with us. But I told the manager that if that was a problem, I would leave my daughter and my granddaughters with their mother that night. Therefore there would be only two people and two dogs in the room. She then advised in that case she would rent to me, but they even saw the third dog there, I would be forced to leave. If I had been thinking I would have just rented two rooms with a connecting door. While paying for the room the manager then asked how big are the dogs. 1is 20 lbs, 1 is about 55 lbs and 1 is 75-80 lbs. She then advised me that she really shouldn't rent to me because they were supposed to be under 50 lbs (I was planning to leave the smallest with my daughter). Therefore, I left the largest dog with my daughter and kept the other two smaller dogs with me. Weirdly, the stay for two people for Friday night cost more than 5 people on Thursday night. Again I apologize for breaking your rules and will plan in the future not to let my granddaughters spend any extra time with us and make sure I only have the smaller dog with us when staying with motel 6.

Nightly rates from $60

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