Embassy Suites by Hilton Boston Waltham

Hotel

Nice space, room nice clean and sunny, great breakfast sevice.

Great all around Embassy Suites. I suggest trying Amuse kitchen and cocktails. Great food, great atmosphere and exceptional service.

Great value for the money. Clean and comfortable rooms.

So beautiful! so spacious so inviting clean and just no complaints at all.

Breakfast was cold, room was dirty, air conditioning doesn't work, whole place is outdated.

Love it here, quiet, clean and friendly sraff.

Very convenient to the Boston area. Excellent service, clean, large suite.

A really nice place to stay and would stay here again everything was great.

Beautiful hotel! Spacious rooms, very clean, amazing breakfast and great pool& hot tub! We will definitely be going back there in the future.

The outside seems minimalistic. But on the inside it's amazing, the complimentary breakfast was delicious. It's a secluded-ish area, but not too far from everyone. The rooms are all visible. Glass elevators and the design is pretty. Was very satisfied with my stay.

I stayed at the Embassy Suites Waltham for a surprise birthday party for my brother. We stayed in a suite was nicely decorated. It clean and spacious with a coffee bar and refrigerator. The staff were extremely pleasant and professional during our stay. The highlight was the breakfast offered daily. They had omlette, cereal, and breakfast options. It was like a five star all inclusive. I loved my stay and wished I had stayed longer. They also had a pool.

The hotel itself was very clean and staff was nice. The rooms were clean but had an odd smell. All sheets, towels, etc were very clean and smelled great which is a major plus at any hotel. The free breakfast was fantastic as well. Parking was expensive at $12/night but the lot is monitored, so that's a nice plus. Great hotel overall for a decent price.

Reservation made last May. Mistake results in no room available upon arrival. Had to spend night in a one bedroom suite with one person on a couch. The "upgrade" for the next two nights was smaller than before, as hotel was booked out for the weekend. We were comped the two nights and given free dinner for 5, Free parking worth $36, so a good response on their part. It's a beautiful hotel and the included breakfast is excellent with very large dining area. The restaurant is also very good. All in all I would recommend this hotel; but call ahead to confirm your room as booked is available. ☘️

The hotel is expensive but if you're okay with the price the quality is excellent the rooms are big comfortable and quiet. The breakfast is very good. I would say it's among the best free breakfast that I've ever ever had. The staff is efficient and welcoming. The hotel is very clean. I enjoyed my stay there.

I spent Father's Day weekend 2018 at this hotel. Based on the ratings and the fact that it was a Hilton I had high expectations. Even though there were pros to my stay that I will mention, I still had to give a rating of 1 star due to the last of comfort that the sofa sleeper bed offered. I have sleep on two pull out sofas before at hotels and this is the worst! It was so hard you might as well had just slept on the springs! After the first night I tried to get a different room but they were booked up. I ended up having to put down 4 pillows to lay on top of to make it through the other two nights. I would have left but the booking method used would not allow for refunds. Also: can you get some softer towels too. Pros: nice staff and cooked to order breakfast every morning. As long as you sleep in a bed and not sofa bed you should be fine.

Embassy suites was brilliantly kept and and felt like a very relaxing experience from start to finish. I have to stay, I was struck by the interior of the hotel, it didn't really affect anything about my stay, but it felt so airy, open, and tranquil. I unfortunately had to leave before breakfast was served Saturday morning (7am), which was unfortunate, but it seemed like it would've been nice. The room itself was spacious and comfortable, and met my expectations. Overall, I am happy with how my stay went.

I am currently staying here for a business meeting. I am really impressed with everything this hotel has to offer. The facilities are very clean, the rooms are set up nicely and are also very clean. The bar/small restaurant area is nice and the bartenders were great. I've had great experiences with all of the staff that I have encountered thus far, the hospitality is on par. The environment while I was here was mostly business as there were are a few conferences happening. The complimentary breakfast is special. They offer a made to order omelet station as well as a buffet are with common breakfast foods like bagels, coffee and tea bar, cereal, fresh fruit, yogurt and an oatmeal station with lots of toppings! The pool is huge and really nice and the gym is decently sized (for a hotel gym). I would definitely recommend this place to all friends and family and anyone interested in staying here. Prices are pretty good for the location, about 20 minutes outside Boston.

Hotel was nice breakfast was good. We had a group of 30 rooms and they were one broom short and it took us nearly an hour to get it worked out they kept saying they were sold out and they had no available room for us. This was problematic since all of our rooms were prepaid and the reservation was made 6 months ago. The rating would be higher if not for this problem.

We had a very nice experience at this hotel. Our room was great. The bathroom could have been cleaner, which is why I deducted one star. It was graduation weekend, so I assume it was cleaned quickly. Other than that, zero complaints. My family enjoyed the pool and the hot tub. The breakfast in the morning was very good — the best one I have had at a hotel. Would definitely stay here again.

The hands free entrance was not working, so I had to struggle to get into the building with items in hand. The elevator would not function on 2 different occasions whike there, thankfully they had more than one. The window had mold around the sill. With that said, the beds we're very comfortable, and they have the best hotel pillow I've used! Very nice dark room, made it easy to sleep! Great breakfast in the morning, by far the best I've had at a hotel!

The service was fantastic. Inside the hotel all of the rooms overlooked the indoor courtyard. The pool was clean and at a good temperature. Really close to the hotel was a great Bertucci's. The rooms were huge.

Really nice hotel, A bit older but maintained and with very friendly staff and a nice shuttle for the local area. The breakfast is always a standout at Embassy Suites, full hot breakfast included with the room. Rooms were nicely laid out and large. Would definitely stay here again.

I recommend this hotel to everybody! There is not one bad thing to say about this hotel! By far the best one we’ve ever stayed in! The rooms were amazing, the staff was amazing, the amenities were amazing, The food was amazing! The bartender was the best! Keep up the great work we will be back soon!

Nice hotel. Great room, spacious with good amenities. Gym waa really nice. Very good breakfast. Good service. I stayed 5 days. I highly recommend this hotel.

The breakfast is very full and the rooms are large and comfortable.

Definitely have to come back again. Loved the bar. Staff very nice and friendly. Really loved it here.

Conveniently located of the highway, although still a bit of a hike to get into Boston proper. Nice vibe in the lobby bar. Function rooms were fairly standard but worked well for the event I attended. Lots of parking.

Its easily accessible by car with some restaurants and shopping nearby. Its right next to the highway. Staff was professional and nice while I was there. The room I was in was nice and clean, so didnt have any issues. Seems to be priced good, but my company paid the bill when I stayed cause of the snow storm and me being essential personel. Its right across the street from where I work, so it was convenient :-)

It's a nice hotel, clean, good continental breakfast. We get put up here for work occasionally. But the front desk has trouble every time with our reservations, and has charged personal credit cards multiple times instead of the company card for the room. And they seem to be understaffed for the winter storms — dining area is full, room service takes an hour… Probably a more enjoyable stay for personal reasons during nicer weather.

Good spot if you need to crash on 128. Breakfast is good rooms are big and clean. Bar & food is good too.

Friendly service. Good free breakfast. Great location. Hotel rooms are getting much needed updates, still lots of work to do. Always clean, just showing its age.

I was on a business trip here. The place was alright but nothing extraordinary. It was clean and the staff were friendly. The breakfast offering was fine as well They had a wide variety of stuff to offer. That was very nice. In the suite I was there was no tableware available. For some reason they were removed from the suites. It would be nice, if the tableware was available. For a three star hotel it was still fine. The only downside was the room rate. I think it was too expensive overall. For that money I could get a better deal. If the price is right, it is a good three-star hotel.

I was working on a project in Waltham and this was my go-to hotel. Great service, very good breakfast and nice, large suites. I highly recommend staying here.

This was a great deal as far as location vs price vs comfort goes. Breakfast is included and there is even an indoor pool. Parking is free and the overall room/bath were clean and well appointed.

Staying in a hotel on a horrible winter storm weekend usually invokes the worst kind of expectations, but the Embassy Suites in Waltham was the best part of a challenging weekend for my partner and I. The room was clean and the bed comfy — that's enough, right there, but we also had excellent service at the check-in counter and the bar, with a wonderful breakfast to boot. We didn't take advantage of the happy hour, but have done so in the past at Embassy Suites. A+. Very enjoyable — thanks again!

Worth the money. Free breakfast buffet, complimentary snacks in the evening, and great and friendly staffs. The only downside is that it is a little far from the main Boston area.

Loved every minute. The room/bathroom were great. Breakfast: more than we ever expected. Made-to-order omelettes, waffles, pancakes, breakfast Meats, fruit, yogurt, muffins, toast, cereal, juices, coffee, and actually a good variety of teas. 5:30pm manager's reception was a bonus with grilled vegetables, crackers, snacks, and a taco bar. Another bonus is the Green Papaya Thai restaurant across the street.

Had some family staying here. It was nice. Breakfast was good, though they ran out of fruit loops on the second morning so the kids were disappointed (they're a treat) until they saw the chocolate muffins. The place was nice, and the fam swam in the pool. The filters on the hot tub weren't catching all of the hair and dust, but everything else was nice. I'll likely recommend the rest of my family stay here when they come. Convenient location to get on 128.

Rooms are large with space for my family of 6. And the breakfast is great. It's made to order omelette and all kind of other items. One of the nicest hotels I have stayed at around Boston area. And it was really affordable.

Modern, clean, and spacious, good for a family of 4. Breakfast is fantastic. Lots of selection. Omelette is the best. Pool is great size but crowded during our stay. Good money for the value.

Nice breakfast good staff but on Sundays a Church meets on the third floor from about 9am to 9pm. They sing loud enough to hear it in our room on the fifth floor. One of the loudest base guitar playing and praise singing strong enough vibrations to raise the dead in the bedroom and living room 2 floors above. If a decibel reading were taken during parts of their service… God would forgive the church musicians for their sins and pray for mercy and a miracle for the hotel guests… who are subjected to this… Bottom Line … keep the church cut the amplifier and speakers down or half price rooms for hotel guest above… who may be trying to rest… or prepare for a seminar…

Rooms are extremely spacious. Rooms are very clean. Food is delicious. Free breakfast! Nice little bar. Free parking and right on 95!

Attended a dance in one of the smaller ballrooms. The staff was very nice and the food was good. The bar is well priced and has a good selection.

Huge rooms with plenty of office space and furniture. Cleanliness was great. The best part in my mind was the casual bar and refreshments that were offered until 730. This provided a very warm atmosphere. They also have a complementary shuttle which was a great help.

Really nice hotel. Great breakfast buffet. Upgrade the coffee and need more vegan options than gluey oatmeal but other than that just ducky.

Stay was awesome. Room was big and very upscale. Breakfast in the morning was amazing. Good parking, great hotel.

Good experience overall. The rooms were great — spacious, comfortable, and clean with pullout sofa beds. The reception desk was friendly and check in/check out was easy. My one complaint is that the breakfast buffet was cold and not particularly great compared to other hotel breakfast, although they did have a wide variety to choose from.

The hotel looks very nice from the lobby. Downhill from there. The staff is incompetent. On arrival, the toilet had urine and pubic hair. They missed wakeup calls twice (and I missed my meeting). And they also did not pick me up when I scheduled a shuttle. This place really needs to get their stuff together.

Great hotel. Two room suite, pullout sofa you can actually sleep comfortably on, nice pool and hot tub, great breakfast, pleasant accommodating staff. Wonderful!

In a word: Elegant. Easy check-in and very cordial customer service. Convenient, quiet location just off the major artery. Beautiful lobby and spacious rooms. It was my first time but won't be my last!

We were so put off by the check in manager that we actually left and went to a different hotel. We reserved a room for 5 adults and when we arrived we were informed that the max per room was 4 people. They tried to push us into purchasing a second room. Additionally the pool was unexpectedly under construction. For the same price we we're able to stay in the heart of the city, at a nice hotel, with better amenities.

OK, here goes. We recently stayed there for five nights. We were excited to stay since we used this hotel when it was a Doubletree for our daughter's wedding and were completely satisfied. As the Embassy Suites we were very disappointed in many things. First I will list the things we liked: the breakfast was great and the staff at breakfast were terrific. The location was just right for us. We parked for free. The pool was nice and available. Now the less favorable things: the most annoying two things were the young people who ran around the balconies and up and down the elevators all evening throwing things over the railings and screaming, shouting and slamming doors. We had to call the front desk several times over this and finally slept with pillows over our heads to dampen the noise. This went on for three of our five nights. Then there were the teen-age parties in the next door rooms all night with screaming, shouting, bed jumping, and general chaos that kept us up all night (and also our 2 year old grandaughter). This happened more than one night. Now for the maid service who cleaned the rooms. They never did get the room or bathroom completely clean. They did not replace what was used up such as tissues and they left trash under the bathroom counter as well as leaving "clean" glasses that were caked with baked on crud. And they did not remove used dishes or glasses.

I would have gave it a five star rating but I have a complaint! We called to see if it was possible to check in early since the web site said check in was at 3. We called and they said the site hadn't been updated and check in was 4! Ok that's fine we got there at 2:30ish and our room happened to be ready. They give you a list of rules since last year ppl made an absolute mess of one of the conference rooms. Again I understand. So everyone had to wear wrist bands. We were a party of 13 and had 3 rooms. 6 which were kids. 2 rooms weren't ready. Now I understand it's busy so we waited in one room till 4. Went to the desk to check in and the room isn't ready for another 20 minutes sorry they say for the inconvenience! But they wouldn't let the kids at least have the wrist bands! If you are late with the check in at least accommodate us by giving us the wrist bands so the kids could swim! Security was a little ridiculous saying at midnight we couldn't blow noise makers in the hall, they have ppl sleeping! Really! Who goes to a hotel on New Years Eve to sleep!

Bad indoor air, and striking air conditioning. The indoor air is full of ordor of cigarette smoke. Their windows are sealed, not allowed to open. The exhaust ducts keep extracting air out of the rooms and the smelly air goes from the doomed public area to every room one way. The air conditioning units are too sensitive in saving energy, they keep stopping work even you are active in the room. The technician taught me a method to force the AC work in "bypass" mode: press the power button and temperature down button simultaneously for seconds. But the bypass heating works for only 10 minutes every time. So we felt so cold for several nights there.

Beautiful place to stay! Definitely nicer than the nearby competitors. Great breakfast too!

Overall good experience. Rooms were comfortable and clean, breakfast was good. Biggest perk was the availability of a shuttle bus to places I needed to go. Very friendly staff.

Absolutely amazing stay. The suite was large and homey, huge bathroom and tub, very nice layout overall. Beds were comfy and cozy. Fast elevators made getting to the 7th floor quick and easy. The breakfast buffet was FABULOUS. So much food! Tons of variety, all 3 of my picky sons found plenty to eat and drink. Great value, we'll definitely stay here again!

Large suite style rooms. In the living room of the suite I can hear things in the hallway, but when I close the bedroom door it is silent. Location is great, right off I 95. I haven't tried the restaurant. The Internet is nearly unusable during peak hours in the evening, the hotel needs to upgrade their connection. Friendly staff.

The stay was fantastic. The free breakfast buffet is amazing. The room was clean, updated, and quiet. Best place I have ever stayed in the Boston area.

Very clean. Good breakfast. Good room service. Recommend it.

Was just there in a conference room but the overall look of the inside of the hotel was nice. The outside was not. The price of the soda and chips were outrages.

Room was beautiful and spacious. I also had a drink and burger at the bar off of the lobby and it was amazing. Hotel was a great price that came with all around amazing service.

Just another hotel, nothing special. Friendly service at the front desk. Housekeeping was terrible.

Large rooms. Well kept. Easy to get to for business in Waltham. And a good breakfast!

Good since renovation completion. Updated lounge and kitchen/breakfast area. Omelette chefs are good & accurate. Workout room actually decent. Pool ok. Check-in a bit on the slow side as are the elevators. Rooms good and functional but poorly lit.

The rooms are very nice, clean and lots of amenities. The included breakfast is excellent and the pool, bar and lots of space open spaces to talk and socialize.

Great hotel, breakfast food is totally unheatly. Not a single vegetable option. Only fried foods and sugar.

We've stayed here many times and it's always good. The rooms are great and the breakfast exceptional.

Room was very clean and super quiet. Staff was friendly. Breakfast was GREAT. Would love to stay here again.

Good location, not super cheap for what you get. Very clean, free breakfast is nice. Bed is decent but couches in the room are cheap.

Very spacious, clean and comfortable rooms. The free breakfast is a full breakfast with custom order omelets. It's delicious. The rooms are very quiet. And it's nice having free parking.

Could have been a 3 star, maybe even 4. My headphones were stolen from my room and replaced with some old, broken ones. I'm assuming it was housekeeping being that I was the only one staying in the room. I was there on business staying on the 4th floor. Another patron staying on the same floor also had his charger stolen and another had his stuff gone thru. Terrible first experience.

It's nice. We would stay again, but a few issues. We had prepaid and checked in online. We got here and asked for our key, which we got (only one, requested a second the next day), but they didn't ask us for any identification. Also being a Silver HH, we never got our bottled water. Breakfast was ok, nice having fresh omelets cooked to order. The room was nice and spacious and clean. Cleanliness issues: first day for breakfast, many tables were empty and dirty. Second day many many many dirty breakfast dishes and food in the bar area, kinda disgusting. Even after we ate breakfast that area hadn't been cleaned. We haven't left yet, hoping it is clean when we leave! I didn't like the coffee, way to bitter, no amount of sugar or cream could help. Hampton inns has much better coffee. They ran out of food on Sunday. No bananas left. They eventually refilled the hot dishes, but we were done. Saturday there were no English muffins, which I didn't know until I saw them on Sunday. We visit the area for friends and if the rate is decent we would stay again.