Review of Amerihost Inn & Suites Fulton 2*

Nancy X.

05/15/2018

Respond
1/10
Based on other reviews, it would seem my not so fun stay was the norm; rather than the exception. OMG — how can they remain in business when they are so lacking in basic services? We checked in on Friday afternoon (5/11). Upon arriving at our assigned room, we found neither key card would work. Okay — I get that, mistakes happen; steps in a process get overlooked. Saturday morning, we had planned to grab a simple breakfast, and a cup of coffee. Many other patrons were also hoping to get coffee from a nearly empty pot — oh and by the way, they only offer regular coffee, no decaf. Don't be fooled by their advertising hot breakfast — they offered gravy in a small crock pot with cold biscuits, or hot water so you can make instant oatmeal. Oh, and there is also a toaster, so you can toast a bagel. After a full day of activities, we returned to our room Saturday evening to find that our key cards didn't work again! Went to the front desk, got new ones; entered our room to discover housekeeping had not been in our room. We called the front desk to tell them, and to ask if they could bring us some fresh towels. The desk clerk advised that we could come get towels, and we stated we had just been there, and again asked if they could bring them to our room; the desk clerk hung up on us. I went to the front desk and asked for towels; I followed the desk clerk to the laundry room, only to find there were no clean/fresh towels. There were towels in both the washer and dryer; the desk clerk told me I could check back later. I told him I was going to bed, and asked that he leave some outside our room door — which of course, he didn't. Sunday morning, the light above the sink, wouldn't come on — until we closed the bathroom door — WTH? I thought it was standard practice to slip a copy of your receipt under the room door, but apparently not everywhere. SOOOOOOO the moral of this story, don't believe everything a business advertises, read and believe reviews, and if you have a child graduating from Mizzou, make hotel reservations 6-8 months in advance.