Homewood Suites Homewood Suites by Hilton Cleveland-Solon

Hotel

Oh where to begin. AC wouldn't get the room below 70 degrees. Ice maker in the freezer didn't work right. However the biggest issue was the toilet… After returning from dinner it flushed but wouldn't refill. After calling the front desk they set a guy to work on it. He got it filling very slowly but after another flush it stopped again. He came back and got it filling very slowing again and said that was all he could do. By very slow I mean 10+ minutes to refill. It baffles me that a hotel would leave a guest with a barely functional toilet. Would not stay again.

Everything worked out well for our one night stay. The front desk was helpful and exceptionally nice. The room was sufficient and nicer than the average. The breakfast was on par with the norm, maybe just above it. I cant decide if it was just visually packaged and that made it appealing, or if the ingredients and quality made it just above average. Nonetheless, I would come back and also recommend to others.

I'll tell you what, this place has the friendliest staff I've ever encountered! The manager robyn got alot of compliments from myself and my husband. From the second we walked through the door we were greeted by sherianna who had the most amazing personality. Alfred, john and sheila also super friendly at the front desk and in the kitchen area. I would definitely stay here again and will have to say probably the best hotel experience I've had! Great stay!

Suite hotel had living room with TV and bedroom with TV. Windows opened a little bit. Separate temp. Controll for both rooms. Stove, refrigerator, and microwave and dishwasher. Additional bedding located within room. Liked brand of soap provided. Coffeemaker in room. Continental and hot breakfast provided. Took a while to figure out how to turn off beeping noise from microwave and dishwasher.

Attorney Rowthorn and I enjoyed our stay on May 5, 2018. Our room was fabulous.

Came here for a night out with my boyfriend. Next morning at breakfast this women that worked there was beyond disrespectful how she was on him and then her friend as we were leaving. The room was great but I'd never go there again as long as its ran like a brothel. Smh talking about beyond pissed. I almost slapped her but thank God I know how to act.

Horrible experience. Check in took 25 minutes. While we were waiting the woman was talking on the phone. To go swimming and to get breakfast they require you to wear a ridiculous neon yellow paper bracelet and if you misplace it they charge $15 for a replacement. Once you put it on you cannot remove it without breaking it so you can't wear it again. It is totaly demeaning. This was our second stay here and for sure the last one unless they abandon this nonsense.

Cookies and water on arrival. Light dinner from 5-6pm with wine and colors light. Very friendly staff. Quite rooms! Stove top, full fridge, plates and bowls and utensils in room. Nice size living room and bedroom and bathroom. Business office with printer available. Pool and fitness room. Located near training facilities.

I just rented a meeting room for the morning. Robyn, the manager made it really easy. We had water and coffee provided, a table and chairs and power for the devices I was showing. Signage in the lobby and at the door made it easy for people to find me. The price was very reasonable as well. Everything was perfect.

This was the best hotel experience I have had in a long time. Complementary breakfast dinner and beer. Indoor pool was closed but not a biggie. I love the rooms full suite with fridge, dish washer, living room and stove.

We stay at this location every time we visit the Cl area. Clean and quiet. Pool is always busy. Gym area is small but efficient. Rooms are clean, no bugs. Bathrooms could use an upgrade… tub was old looking and floor needed an upgrade.

Free breakfast which was great flats screen TV and a bed to bounce on.

Only complaint is there are no actual curtains in the rooms, just some really light ones that do nothing for you against daylight or streetlights. The staff are all really nice and the breakfast is pretty good. There's a pool and an exercise room, standard hotel amenities.

Beautiful hotel. Room are clean and modern. There is a pool and an exercise room. Breakfast and dinner was included in our stay including unlimited beer or wine. Staff very friendly and eager to help. Fantastic.

Staff went above and beyond in their personal and professional attitudes. Rooms were immaculate.

Excellent breakfast, dinner, clean rooms, good service.

Nice clean rooms. Would stay again. Only problem was the door was hard to open with keycard. Also the exit closest to our room was a breeding ground for mosquitos and they had no bug zapper to kill them or prevent them from getting inside.

Fantastic location very nice hotel lots of space in my room it was clean the staff was courteous.

This is a great hotel and it's in a great location close to a lot of attractions. It's only a 20 minute drive from the national park and we had a lot of fun!

Stayed one night in a sweet with a king bed. Room was nice and updated. There was free beer/wine and snack for happy hour and the breakfast was standard fare. Overall pleased.

This is a decent hotel. The ceiling fan did not work in our first room, but they moved us to a different one. The queen suite with sofa bed is a little cramped but you figure out how to make it all fit.

The homewood suites in solan was cool, too expensive though.

Nice enough. Not much character but for business use you get all that you need. Rooms are a good size and clean. Breakfast was ok. But as seems typical with Chain hotels in the US, plastic cutlery for breakfast!

Service was wonderful, everyone was great.

Cool room layout, frendly staff and a lot of community events throughout the week. Great place overall!

Newly remodeled worth fresh, clean rooms.

Very nice well kept but a little expensive. I have a family of 6 and we were comfortable.

Very nice place to stay on business. The staff is nice and the meals are better then a lot of the other hotels I stay at.

Too expensive but accommodations were decent.

Cons: Building is a bit of a maze. When I checked in the woman at the desk didn't know left from right. She literally pointed left and told me to go down the hallway on the right. The doors leading outside in the pool room are illegal, they aren't crash doors. Two days in a row I went swimming, and they were bolted closed. So in case of an emergency you'd be forced to run back into the hotel and find an alternative exit. There was a wicker basket with a fake plant in the pool area that was moldy; the bottom was rotting out. The tile around the pool seemed to be your run of the mill kitchen tile, which was extremely slippery and unsafe. Two of the days I stayed there the side doors (close to the room) were down for maintenance. I won't even get into the stupid sign that was posted. When I checked in, the girl behind the desk told me something along the line of "no parties" or "we don't allow parties here". I am a veteran who was staying with my sick mother on oxygen, visiting family in OH. I found the comment a bit disrespectful. Apparently I look like I party. Wifi was weak, but it worked. Pros: This place actually had the best coffee I've ever tasted at a hotel. Not the stuff in the room. I mean what was put out for breakfast. It was pretty surprising how good it was. Kitchen staff seemed on point. Breakfast was more than adequate each day I stayed. There is a movie theater right next to the hotel. Rooms were nice, and clean.

Cleanest hotel we stayed in on our trip. Room has a full kitchen, including cutlery, cooking utensils, full-size refrigerator and dishwasher. Walk in shower was nice. There's even a bag of free popcorn in the room. Not only do they offer free breakfast but free dinner on most weekdays! If you're going to Cleveland, its worth staying here as it isn't too far from town. Very affordable considering all the amenities and comfort this place has to offer.