Fairfield Inn & Suites Fairfield Inn & Suites by Marriott Chicago Naperville

Hotel

It's was pleasant. I felt safe and slept well so that is HUGE! There were a few minor cosmetic issues in room like cracked bathroom tile and shower wall needed additional coak. I appreciated the friendly staff everyone was super nice. The pool was colder than I like it but they do have an indoor pool which I appreciate and they were willing to make it warmer. Definitely worth it for what I paid.

Very 3 star place. It's fine. Nothing is outstanding and nothing is really poor either. Great location though and the rate was good so those are positives for sure.

The room was pretty nice, but just a little rough around the edges. No problems, though. When we checked in around 4:30 PM, they said the room wasn't ready and asked me to wait while they figured it out, but within 10 minutes or so they had a room for us. I'm giving it 5 stars because it was an overall good experience, but it's nothing incredible.

Good service. Elevator that never works. Could use some updating.

Management needs to give more cleaning materials to housekeeping because they don't wash bathroom floors they use brooms to sweep it and spray floor after which is not clean enough. One maid washed tub with conditioner. Room rates are fair for the lack of updated Ness. Nice lobby and big selection of breakfast foods.

A comfortable stay — room was neat and clean. Staff was very friendly and responsive. Pool was little disappointing…

Clean but dated and the elevator did not work. Not bad if you just need a place to sleep but wouldn't recommend it if your going to be spending a lot of time there.

Hotel is clean, staff is professional and courteous, rooms are clean, double-bed beds are a little small for 2 people to sleep in and some rooms have no fridge or microwave, continental breakfast is ok…

Don't get fooled by this so called four star hotel. Rude lady in the front! Janet the gm gives people attitude and just wants money. They take 20 dollars hold on top of your payment already… Very loud in the hotel especially the rooms on first floor no relaxation what so ever. Also when we called front desk said they have a hot tub and when we got there no hot tub! They lie t Just to get you to stay there and then give you hell if you want a refund! — 1 star.

I got this hotel mixed up with the Fairfield Inn & Suites by Marriott Chicago Naperville/AURORA. This hotel does not have a hot tub, which is why I booked it : (I wish the names would have been more distinguished so I wouldn't have made that mistake. Pool was a little chilly for my kids, staff was friendly. The woman who was doing the breakfast was a little pushy, she put back an extra plate (that I got for my son who was on his was down from the room) without my permission. I don't like people touching my food. I also saw her move a mans coffee's he set on a table behind him while he made toast, she said he couldn't set anything on the tables… it was just strange to me and a little unsanitary. Other then that room was clean, pool was clean. There is a bump in the deep end which my husband is sure he broke his toe on, but I think he will pull though… ;) Would recommend for a quick stay, not for swimming with kids.

Very good choice near the airport.

Came into town for a funeral. Andrew at the front desk was so very accommodating and even gave sympathies. He also helped us out funding great local food. He deserves employee of the month.

Bad luck/bad timing? When we arrived after midnight on a very cold night, there were were bad water leaks in the lobby and on our floor. (Frozen pipes burst. ) In the early morning when I left the elevator was not working. That's ok for me but I hope it is fixed before my sister and her 3 small children need to check out, she needs the luggage cart for all their bags. Our room was fine. Breakfast at 6:30 was fine, there were scrambled eggs, boiled eggs, fresh fruit, bagels, waffle iron, hot coffee… I didn't get to look at everything because I had to grab something quick that I could take in an Uber to the airport. The woman employee that I mentioned the elevator to was very nice and checked with the front desk about it for me, and they confirmed they were working on it.

Hotel Modesto, the air conditioning system with is old and noisy, is secluded from everything, and not particularly cheap.

Good location just off I-88 and walking distance to a bunch of restaurants. Breakfast consists of cereal, toast, scrambled and boiled eggs, turkey sausage, Canadian bacon, oatmeal, waffles and a few other things. The fitness room has 2 treadmills, 1 elliptical machine, and a collection of dumbbells but no bench. The fitness room has no ventilation and gets too hot unless the door is propped open. The shower water pressure is good and the room is nice for the price. The bed and pillows are comfortable. I haven't heard the other guests so far but that might be partially because it isn't very busy right now. Oddly there is no mini-fridge in the room.

Breakfast was tasty and the beds were comfy, but my reason for 3 stars is the bathroom. Wash clothes were stained and the water never got above barely Luke warm. After a long day in the car, I just wanted to take a hot bath, but instead I froze my butt off. It was such an important part of my stay that I had been looking forward to, and it ruined my entire experience. If they fixed this problem and cleaned their linens better, I would definitely have given them 5 stars, because everything else was really nice.

The staff was very warm, inviting and helpful. I stayed there for a training that was also held at the hotel. If you enjoy a smaller hotel, I highly recommend the Fairfield Inn and Suites!

Excellent just got out yesterday with my family and already want to return, good service and very friendly staff, I recommend 100%

The hotel is located in a relatively nice area, with a good selection of restaurants nearby, and if course many offering delivery — just remember to tip your delivery guy well, as it turns out they don't get paid much save for tips. The rooms are pretty spacious and compared to some of the other hotels, are more quiet. There's a few amenities provided by the hotel, like workout room, computer room, and it's nice that it has really quick access to the Interstate so that one can explore the area.

Great stay each visit. Perfect breakfast options. Nice pool and great complimentary cookies. We will be back to stay again. Nice staff.

Staff were courteous and helpful. The building and amenities did leave a lot to be desired, however. There was a small pantry type area by the front desk for snacks and a few things like Tylenol. The only food options were really chips and candy though. There was a small selection of soda. When I tried to connect to included internet, the information book stated that instructions were in every room for doing this. There were no instructions in our room. I had to just kind of figure it out. Not too difficult, but a even slightly less tech savvy traveler may have trouble. Overall not a bad stay but my expectations were a lot higher for a Marriott managed property.

We stayed twice, this was the halfway point of our trip. Once on the way to MN and once on the way home. The room was comfortable and clean. We liked the pillows so much we noted the tag info so we could order them when we came home. Breakfast was very good and the staff kept an eye on things to replenish promptly.

311 and 313. Rooms were clean and staff was courteous. Breakfast could have been better.

Room never got cold, but did stay cool. Seemed as if the A/C wasnt working properly. Breakfast was a little hectic and had to continually wait for food to be brought out as they couldnt seem to keep up. Upon checkout, the guy working the desk was a little rude and didnt appreciate that much. Room service seemed to be on top of things. Always had clean towels and refills on shampoo and conditioner and such. The grounds were clean.

The rooms are really good, spacious and comfortable. Not much choice for breakfast though.

Very professional staff. Accomodations were clean and well kept.

I was there visiting. I didn't see anything that was out of order.

Staff was friendly and room was clean. Basic continental breakfast. About a 10 minute drive to the Lisle Metra Station for a hour ride to Chicago.

Decent place, rooms are clean and not in disrepare but still wish I paid a little more for the embassy suites across the street.

Entrance was very confusing.

Rooms were clean and nice! Sheets felt very comfy.

They had no fridge or microwave in the room but at least the breakfast was free.

Clean, friendly staff, and reasonable location.

Clean, spacious room. Friendly staff. Very nice place!