Best Western Plus St. Louis Airport Hotel

Hotel

Best price, and you don't get extras, but HBO and Wifi. No tubs, just shower. Complimentary breakfast is toast, cereal or mini donuts. All in all, good accommodations for the price savings. No pool or gym.

I am not satisfied with my stay here at all. Checking in, the staff spoke to each other but not to me, and we’re not very helpful. Entering my room, I was not pleased. I have shirt purple hair, but in the shower there were clumps of long Brian hair on the shower curtain. There was also long hair in my bed! The room does. It seem to be cleaned properly, and I feel that this trim is not sanitary. I understand that a cheap room will not typically provide a 5 start experience, however I do expect cleanliness and to be able to sleep without the fear of contracting possible lice from another persons hair in my bed and a used hair tie in the bedside table. I will not be staying here again.

Our room was clean, properly heated, and had sufficient electrical outlets to serve. Some talking in the hall interrupted our sleep. Otherwise this is a good economic choice.

I'm sorry Google family, I don't like giving less than perfect reviews, so I will just say this; We were all taught growing up, "you pay for what you get". When your budget is low, and you pay $60 for a room because you want to spend majority of your money on your Dad for Father's Day, then a $60 room you will get. I gave it 3 stars because of the staff, I think they could tell in my face something wasn't right so they really tried and I'm thankful. (And trust me everywhere I would have picked to stay was booked this was a last minute choice) DON'T stay in room 103 it's right by the back door and it SLAMS all night long from people going in and out ALL NIGHT! We didn't get any sleep! They have no swimming pool as shown on Google. They said they need to update it. The smell of marijuana reeks ALL night! Sorry Google Fam, I had a rough night. Love yall…

Sheets were dirty, there was food and dirt all over the comforter, pillows and sheets. Man said he did not have another comforter and did not want to put me in another clean room. You get what you pay for. Lost a customer.

Horrible hotel! Did not feel safe, non smoking room filled with smoke, dirty sheets no mattress pad unpleasant employee at check in security doors propped open don't think I will stay in an Econo Lodge again.

Reasonable price on rooms nice staff parking lot has cameras so felt safe parking my car and had a great time.

Economy room. Comfy twin queens. Large frig and small microwave. Room showing age and use (except matresses which seemed new and were firm) but everything was clean, clean, clean. Stay Here.

I have stayed here several times now. It is convenient to the airport and great low prices for the budget traveler. They have lots of rooms. This time it seems as if the decor is updated so I believe they are making efforts to improve the hotel. One gripe I have is the showers. No bathtubs. And it took forever to get warm water even then things were off. Lots of TV channels so that is a nice way to unwind. They have free breakfast in the morning, but the hours are limited. The staff is improved and a bit more helpful than the last time I was there. I got a great tip from the staff when I bought some wine from the 7Eleven and needed a corkscrew that just a short walk down the street is a liquor store. That place is great. Huge selection of variety of wines. Affordable Midwestern prices so that was a lucky find. I mean if you are looking for a cheap place to stay passing through, this place can't be beat. Convenient to buses which take you right to the Metro so you can visit downtown and other sights. They keep this place relatively safe, so there is no worries about bad elements.

The rooms were okay if you are just needing a room for a couple days. Breakfast was okay for kids… Cereal and milk and toast with donuts. The guy who works the breakfast area was friendly. Overall stay was good.

A run-down inexpensive hotel filled with drug addicts and prostitutes. Wouldn't recommended a family stay here, even for Econo Lodge standards this place is poor.

Rooms have been renovated. New decor. Nice.

We used this location to park our car while we were going out of town and the prices were great and a shuttle the the airport.

Greeted by an unfriendly front desk attendant. Walked down a hazy hallway to to get to my non smoking room which smelled like a mix of cigarettes and Marijuana. The bathroom towels had period blood and pubes on them. None of which came from me or my girlfriend.

As soon as we walked into the building all you could smell was marijuana. I had to immediately leave so my 1 year old grandson wouldn't have an asthma attack. When I went to the front desk Joe told me that it wasn't his problem and if I had a problem then I needed to call the cops myself.

This place was great … love the quietness and rooms are great and big… the owner and gm is a really nice person … the price is more then reasonable and I will be staying there again.

Stayed there and the room was clean comfy … quiet right next to the airport … the shower was amazing check in was fast and customer service was awesome… the shower was great nice water pressure and water was hot… beds are soft and comfy … great TV channels and internet was fast. The owner and gm are really good people … they treat you like royalty … will be staying there again.

It was 4 degrees outside when we arrived. The heater in the room was off even though we had a reservation. The heater worked, but was very inefficient and was obviously old. The sheets and towels were clean. In addition to the sheets, there was one light blanket and a thin bedspread on the beds. My daughter went to bed with her coat on as the room was not yet warm. In the morning when I took a shower, it took 6 minutes to get the "hot" water side to lukewarm. On the bright side, the desk clerks were friendly.

Quite possibly the worst hotel I've ever experience in my life. It's dirty, it smells and the staff is so unwillingly to help. We checked in but did not end up staying because of the smell of cigarettes in both of our non smoking rooms and the toilet wasn't even flushed. The sheets were stained and had cigarette burn marks, the hall smelled like smoke and mildew. We asked for a refund immedietly but the staff refused. We had to e-mail Choice Hotels on social media who helped us get a refund and apologized for the condition of the hotel. Would never stay there even if it was free. Save yourself the hassle and possible staph infection, just go to the holiday inn or quality inn across the street.

Dirty, dirty, DIRTY! Yuck! Not even worth spending a couple hours in that place. Came to town for a concert, didn't​ want to waste money. Well never ever ever again. Just 100% run down. Not a single anything was clean. The walls… dirty, bathroom… dirty, bed… dirty, floors… dirty! Ants everywhere, and they have the nerve to charge $150 fee if you smoke in the room… really? Blood stains on the towels, blood stains on the walls, after making the 4 hour drive I really wanted to shower BUT just could not bring myself to do so. Then I thought maybe I could put a towel in the shower to step on BUT the towels had blood stains on them, it literally look as if there had been a homicide in there, people arguing in the next room, pure filth! The whole place smells like damp dog and smoke… Just close this place down. I wouldn't have given it 1star but I guess to post giving some type rating is an requirement!

The deadbolt on the door doesn't line up with the hole unless you forcefully lift the door up by the handle to make it align. In the handicapped accessible room! A handicapped person alone might have a problem making it work. The shower is not very inviting. The grout is dirty. No Kleenex. Freezer needs defrosting. Refrigerator door shelf is missing a bracket. TV remote batteries needed replacing. Lousiest breakfast of this whole trip: The only things available were: Cereal, bread/toast, mini donuts, coffee, and juice. No eggs (not even hard boiled), no yogurt, no bagels, no pastries, no English muffins, and NO TEA BAGS! (But there was hot water. ) Also, the floor in the breakfast area was a sticky mess. And there was a sign that actually said not to take breakfast out of the breakfast area.

Dark and dreary room interior. Room was a decent size but the bathroom shower was less than inviting. The TV remote needed new batteries. We were happy there was a frig but the freezer needed defrosting. Re: room door: The deadbolt didn't align with the hole in the frame rendering the door lock useless. The frig was missing a bracket and the room lacked any Kleenex. Their complimentary breakfast was actually the worst one we have seen in the month we've been travelling. The breakfast room floor was a sticky mess. Would never stay there again.

Obviously, booking a hotel during the eclipse limits the choices, but the friendly staff was the end of my good experience here. I'm just glad to have a place to stay, but if I had my SUV, I'd rather stay in there. Biggest complaint: the entire floor was wet. And this wasn't recent, because the musty smell had already established itself. Socks got soaked, feet were moist all night. Opening window helped musty smell, but being a first floor it felt unsafe. Bedding was ratty and frayed, bathroom paint was peeling. Never had such a bad experience at an Econolodge, as I've stayed in scores of hotels over my years of travel. I've had better rooms at the Motel 6, and should have gone there instead.

Staff was great. Didn't really bother me nor did I talk much to them. The lady that checked me in was pearl she was great. Now my room it was a non smoking but smelled like an smoking room there where people smoking in hall way bathroom omg I have never been in jail but this is a jail cell the shower is crazy. The hotel is close to some good eating places. But I would say make this your last resort.

Oh My God… this is the filthiest hotel I have ever been in. I am a hotel houskeeper where I am from. I HAVE NEVER in my life had to switch rooms because of a Large amount of vomit still on a bed skirt, and bed from the previous guest. Animal hair on a blanket that had not been changed from previous guest in room 212… they switched me to room 107 and that room had "poop" on toilet seat… disgusting!

I wouldn't even give it one star. When I checked in asked for places that delivered good and was told it's on the card. Not even ten minutes into being in my room two of the other rooms were yelling and slamming doors. Went down to ask where a convenience store was and the deck clerk told me I was the one slamming the door and he had just checked me in and should have known I easing doing it I told him the room numbers and he still blamed me. Went got what I need and sat in my room with the other rooms still slamming door. The toilet ran all night. Went to check out and the clerk was still trying to blame me and would not admit he was blaming me last night. I do not suggest anyone stay here.

Not bad — Feasible & Comfortable! Staff are just older and aggressive. This company may need to get a younger staff too but keep the older staff. Just balance it out for quality customer service. Clean room, NO bugs, fair cleanliness (please clean the walls & doors, dust & vacuum hallways), clean towels, new mattress, flat screen, descent appliances (microwave & small refrig), full cable was a plus. ONLY downfall: water pressure is EXTREMELY low, water takes forever to get hot, had to hold toilet handle for flushing, very nice & clean eating area for a mediocre breakfast. I ate over at the Golden Pancake. Ate at the Mexican restaurant which is walking distance. Location is great; near airport and. This place has alot of potential, just need to step it up… It was quiet for my two day stay. Only one incident when a guest smoked in the hallway near my room. I'm not a smoker, so that was annoying.

Mgr at check in was great. As I made my way thru the hall ways. Cold as ice. I mean no heat! Get into the room, cold as ice! Breakfast was un real. It finally got warm in my room around 3am. Checked in at 430pm. Started to go to Drury inn. For $60 more. I should have! I don't recommend this place. It's garbage!

Nasty! We have stayed at plenty of econo lodges and this has been the worst. Customer service was bad. Hallways smelled like smoke. As soon as we walked into our room we found a roach crawling on the wall! Towels and bathroom were dirty, the air vents were extremely disgusting. We didnt shower either. Dont stay here. At least it was only one night for us.

It's a place to stay nothing more. Piss poor breakfast with just juice coffee and donuts from the corner gas station. Staff was very blahze about checking me in. Be warned there is no shuttle! I was told there is and then told not!

This is the worst hotel… Please don't check in here, you gonna regret whole life for checking in here. Worst customer service, I had a reservation for double bed for four people. But they gave us a single bed for 4 people. Front desk clerk is so aggresive and dont know to speak english. No one cares if you have any problem, front desk people say some lady who will be busy 24 hr is the manager. Oh my god, I am so tired of this Motel.

I arrived at 1:30pm on the day of check-in only to be rudely told that I could not check in until 3pm by one of the staff members, the other staff member there actually took my name and checked the computer to see if any rooms were ready to use, when it was confirmed there wasn't, I went back out to my vehicle and drove around attempting to find another hotel, even considering booking one nigh at a much more expensive place and spending the second night in my van, because my experience had already soured. I wish I would have followed through with that because when I returned to the hotel lobby at 2:45 there were two families attempting to deal with the staff and getting absolutely no where. One woman, as far as I can tell, was just trying to get checked in to any room they could give her, while the other family was upset because the woman at the desk had charged two of their credit cards twice for the same reservation. They were upset because the refund would not appear on their cards for 2-3 days and they were in the midst of a trip that would be effected by the money not being available immediately. They were upset because it was the mistake of the hotel and they were not doing enough to correct it.