Room booked 1 times today.
Kitchen Private bathroom Balcony Sea view Air conditioning Patio Dishwasher Flat-screen TV Terrace Minibar Free WiFi
This suite features the following:
- Fully-Equipped Kitchen
- Balcony with Gulf View
- Seating Area with Queen-Size Sofa Bed
- Dining Area
- 2 Flat-Screen Cable TVs
- Washer and Tumble Dryer
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide), 1 sofa bed (variable size).
Room Facilities: Cleaning products, Terrace, Telephone, Bath or shower, Laptop safe, Tumble dryer, Toilet, Cable channels, Tea/Coffee maker, Oven, Wake-up service, Linen, Dining area, Towels, Toaster, Microwave, Seating Area, Dining table, Bathrobe, View, Safety deposit box, Dishwasher, Satellite channels, Patio, Shower, Wardrobe or closet, Flat-screen TV, Stovetop, Sofa, Radio, Hairdryer, Dressing room, Sea view, Alarm clock, Iron, Outdoor furniture, Private bathroom, Balcony, Upper floors accessible by elevator, Wake up service/Alarm clock, TV, Socket near the bed, Refrigerator, Air conditioning, Kitchenware, Toilet paper, Bath, Heating, Free toiletries, Washing machine, Minibar, Ironing facilities, Kitchen, Sofa bed.
We have been here before and loved it, but very disappointed this time. I asked for a room on a higher floor to begin with, but was told they are sold out. Get to the room and the view is the bar and restaurant — not a beach view, ads advertised. I tried again to move rooms — nothing they could do unless I checked out at 11 the next day and waited til 4pm for a new room, Seriously? Who does that? On top of that, the room was dingy and had not been cleaned. There was a cherry stem on the floor of the bathroom. There was dirt/ food crumbs left over on the floor. The remote was completely broken and the garbage drawer was too. At least The bed linens looked like they’d been changed. I did tell them and they were nice and tried to fix the issues. But it’s left a bad impression and I feel as if they just threw us in their most disgusting room with the worst view possible. Then they tried to tell me I asked for a low room — NO I did not. No offers to upgrade to another level room (not even for a small fee), which I would think a high end resort would do after finding out the room wasn’t even cleaned! I’m very disappointed and will probably not return. On a side note the restaurant and housekeeping staff are very friendly and so nice!