Review of Quality Inn Plant City - Lakeland 2*

03/12/2012

Respond
4/10
As a frequent Choice Hotels user travelling for business, I was disappointed with the Comfort Inn in Plant City, even if it was chosen because it was the most economical option in the region. It took three room changes until I could get into a decent room where the Wi-Fi worked (only on the first floor). Of the four rooms I saw, most had a bad odor, including a musty smell from the AC unit in the room I stayed in for 2 nights. The elevator postively stank. The rooms I saw were all in general need of repair: shower rod and tub faucet loose and in need of caulking; noisy AC units; old-fashioned TVs (mine had a tube that was burning out and so half the screen was tinted green). The cleaners had not done a great job. When I walked in a lampshade was askew with mardigras beads draped on it that a previous guest had obviously left there and there were stray hairs on the bathroom floor and in the sink. The tub faucet, which was very hard to turn off and always dripped some, was practially running when I entered the room. Walking barefoot in the room, I had the impression that the carpet and tile were somewhat grimy and unclean. Because of the location off the freeway and adjacent to a gas station, a Denny's, a BK, and a Popeye's, as a woman travelling alone I did not feel safe staying on the first floor, nor when I walked out after dark to get dinner & bottled water from the gas station convenience store. The pool was also right by and visible from the parking lots to all of the above, as well as the BK drive through, so I would never have considered using it. The day front desk manager (a young woman) was helpful and gave me no grief when I was initially going through my room changes. The evening desk manager (a young man) barely smiled or greeted me when I passed through. In conclusion, if you are making a hotel choice based on budget, this option is fine, but do not expect much. As a Choice Hotel, it is not up to standard.