Full Room
Max. guests: 4
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Air conditioning, Iron, Private bathroom, TV, Toilet, Refrigerator, Bathrobe, Free toiletries, Flat-screen TV, Toilet paper, Shower, Safety deposit box, Hardwood or parquet floors, Upper floors accessible by elevator, Hairdryer, Linen, Bath or shower, Cable channels, Telephone, Wardrobe or closet, Towels, Ironing facilities.
Did a ton of research for a hotel in south beach and found this place and saw all of the great reviews as well as the great location. I Booked a room from Wednesday to Sunday since our flight was supposed to get into Miami at midnight Wednesday going into Thursday morning. When we arrived the man working at the front desk wasn't helpful and kept telling us they had no rooms for us. When I tried to show him that we had a reservation, he refused to look at my phone and told me that since we had not shown up right at 3pm Wednesday, that they canceled our reservation due to no show (even thought I paid when I booked in April). This made no sense due to the fact that check in started at 3pm but check out is at 11am, and since we showed up at 2:30 am early Thursday we should have still been able to check in.
We were forced to book a room far away and at double the rate, nonrefundable since there was very little available rooms in the Miami area. After we got some sleep I called the Shepley manager (Jorge) and explained to him what had happened earlier. When I told him the story he was able to find our reservation immediately and could not give us a explanation why the employee refused to check us in. He refunded our money and recommended to email him a testimony about what happened and he would forward it to the management company (Alquimia Hospitality Group).