Carillon Miami Wellness Resort

Resort

This resort is amazing. The staff are very friendly and the spa is absolutely wonderful. We stayed in the wheelchair accessible room and it was great for us with a roll in shower and plenty of space in every room for my sons wheelchair to maneuver around. I do wish the bed had space underneath it for a hoyer lift to be able to be used for easier transfers but other than that…everything else was super. The pool had a transfer lift in it and the hotel also offered a free beach wheelchair. The restaurant was very good also and the valet service was also quick and courteous.

Absolutely beautiful place. 3 pools and on the beach. Staff is exceptional and friendly.

Great place for food and spa. Excellent service.

Nice spot. Day pass Rooftop adult pool. Nice & quiet Beach access. Nice for a day of self.

Amazing… People super friendly 😉

Just got here! Very welcoming. We love how the staff takes care of everyone. We were looking for relaxation and rejuvenation and it is off to a great start. Oh and be sure to stop and grab a drink from Ryan at the bar he makes me excellent drinks.

Great time, great people!

Great time W/ great people 💋

This place is special! Definitely recommend.

Fantastic place, always recommendation.

Relaxing experience. Spa was amazing.

This is very nice smaller hotel. It was not crowded at the pool or beach which was nice, and didn’t have to wake up at 7AM to reserve a chair. All of the employees were nice and friendly and would defiantly would stay here again. There are many places to dine by the hotel and there is a Publix across the street with a liquor store. Well done Carillon you are a top choice pick for us.

I tried two of the Touchless experiences and they were just as amazing as a traditional spa service. If you are skeptical about getting spa treatments because it is traditionally a “contact sport” then think again. The Carillon is anything but provincial. Being a spa fanatic, Safely say that the office services that I have never seen anywhere else. I had infrared treatment and sound light therapy which was all touchless. My cells were completely rejuvenated, my mind completely clear and my body felt lightweight and just completely recharged in the most indescribable way. I was in such a deep state of relaxation that all my physical stress and anxiety were non existent. I couldn’t even try to be stressed or anxious. It was bliss. I went in stressed and out completely stress free in under two hours and I had minimal contact with a therapist. It was all done with state of the art equipment designed and programmed to give you a customized service for you. Additionally, because I was restoring my body at the cellular level, my immune system was also fortified leaving me free of the anxiety of getting ill from COVID19. I asked a bit more about what else they were doing yo keep me safe they told me that they even apply sanitizing systems to the air as well as surfaces at the resort and spa which kill bacteria upon contact so you’re constantly in contact only with purified air and sanitized surfaces. This is a safest I have felt in a long time. I can’t wait to go back.

Great wellness Spa and red light therapy.

Great spa, great massages.

Very relaxing massage & scrub! 5 Star Service. Excellent Spa and pool facilities! Must return for longer stay next time. My wife and I thoroughly enjoyed it. Great Overall!

Here for girls spa day. Wonderful spa with knowledgeable staff. Pool staff very attentive and take extra care to ensure your comfort. Food at pool was great (as were the drinks) and delivered to our lounge chairs in hotel gift bags. Found this gem on www. Resortpass. Com and will be back next time I’m in Miami!

The spa is amazing! The rooms are fully equipped for cooking. Having a robe is great and very relaxing.

Best holidays ever❤friendly staf, very clean, a lot to do…

I could have not asked for anything else to celebrate my birthday. The spa was a wonderful experience. Will do it again soon… very satisfied.

Perfect spa and massage and swimming pool and jacuzzi and perfect view to the ocean.

Awesome place and great service! Love it.

My sister and I are here for a few days and have loved our stay so far. The property is clean, well-maintained, and the staff is very friendly and helpful. The beach hospitality is especially awesome. The staff on the beach, (Ricard is so nice! ) is courteous, helpful and friendly. Thanks to all for making our spa getaway so wonderful.

Great spa day with a helpful staff… Maria in particular. Swedish massage with Curtis was outstanding. Will surely return.

I had a brilliant experience today in the spa facilities — having access to the beach as well was beautiful. My treatment I received from Sabrina was amazing. Highly recommend this therapist.

Great packages! Spa is awesome, beach is clean and refreshing.

Very friendly staff. Cool vibes. Really gives you that relaxed Miami experience… and I’m from Miami.

Spa noisy, doors slamming. Air conditioning in the bedroom loud. House staff, wait staff exceptional. Food good.

It's ok but it has potential. The food was standard and the service can definitely be improved. I went and spent the day for Spa month and since I am a Spa enthusiast I had big expectations for this Wellness Resort. The Spa front desk explained the offers but she seem confused her self. The spa amenities are nice. They have a big locker room and the spa area had several saunas with different temperatures, a steam room and even an Igloo Room (that was cool). A big jacuzzi in need of some repairs and several rain showers. In order to have access to the outdoor pools we had to pay an extra $40 pp. Which in my opinion is not worth it. The outdoor pool was just… ok. I felt like I was at a condo complex pool more than at a resort. The beach pool was the nicest with a bar near by and an outdoor jacuzzi. But again not impressed. The spa treatment was nice and the therapist was very professional. I will be back enjoy the 40% discount on my next treatment. But I will skip the pool charge this time.

Lovely amenities and spa service packages. My only wish is that they have a proper lounge to hang out and chill. There is a 2-room waiting area as we wait for the therapists get us, but the room is stuffy and I bet those cushions have not been washed in quite some time — my nose was immediately running because of the dust mice.

The room is amazing. It's large and includes a kitchen with an island and washer and dryer. The living room is spacious and has a balcony. The room is nice and the bed is so comfortable. The bathroom is really big and has a bathtub and shower. We had two balconies both with an ocean view. Included in the price is access to 4 awesome pools, fitness classes, and part of the spa. The 4 pools are incredible. One is for adults only and has a view of the ocean. Another one has a bar and food service area. And the other 2 pools are a sunrise and sunset pool so you have a fantastic view. The fitness classes are awesome as well. They have a class at least once an hour. From yoga to boxing. The gym is also nice and the equipment is all new. The thermal part of the spa is free to use and is insane. It has a nice shower area and multiple spa rooms. The heated chair, herbal room, and rainforest rooms are so comfortable. You also have beach access with plenty of umbrellas and chairs to relax on the beach. Incredible hotel. The restaurant downstairs is also delicious.

Great spa and classes, big rooms. A great hotel if you prefer an active lifestyle.

Elegant, cozy, concierge very attentive, nice program for fitness and the way to stay healthy, beautiful pools with a great view to the ocean, price moderate, great amenities and Facilities, very nice restaurant too. The Strand. … this Hotel is good for family with kids, many attractions and place to visit around, if you need a Supermarket you have one infront.

If you want to stay at a luxurious, picturesque place, with intricate fitness and healthy food options, this is the place for you. I stayed in this hotel for a birthday party and it was an unforgettable experience! My favorite unique features of this Hotel were the gym & pool area. Not only was I able to run on a treadmill and use the available weights, I was also able to enjoy some yoga and dancing in the room conveniently located right next to the gym! I loved how private the little lounge rooms at the pool area were. Me and the girls had a private chat and took a nap peacefully with no worries. We ordered some healthy meals that included fresh fruits, veggies, and ingredients which didn't jeopardize our healthy lifestyles. In terms of cleanliness, the hotel was sparkling! Every step we took was like a dream! From the service, to the views, and the beach. It was all worth the spend! I want to stay many times more! ;D.

Delicious food, excellent with allergies. Fitness center has amazing view of the ocean. Cultivated an atmosphere of wellness in a non-oppressive way. Wish there was a strict no smoking policy on the beach and outdoor grounds. That said there was minimal smoking. Importantly, the hotel is far from downtown (30min plus in traffic), so recommend mostly staying at the hotel and enjoying the grounds and restaurant if you choose to stay here.

Not worth it. Don't waste your money. Basic food. Shadey staff. Can get better rooms for less near this location.

Exelenete Place, one of the best spa in Miami, attention A1… beautiful and divine…

Great staff, very friendly and attentive. On the pool staff isn't the quickest, often not coming back after orders or simply never stopping by to take orders. Health club staff very nice. Beach beautiful, hotel is very clean and rooms are spacious and well equipped. Still a bit pricey overall.

Beautiful facility, quite new. Very friendly staff who were willing to help when we lost a phone during our stay. Would recommend the restaurant, the rooms, or the beach. All were top notch.

Everything was awesome! Amazing spa, pools, classes and more!

The experience was super pleasant Nice place with a beautiful landscape Good friendly staff and very welcoming.

Excellent place to relax and initiate a change of healthy habits as they offer several classes to make exercise and healthy foods.

I liked the experience, I will return.

I loved the hotel, just a little bit away from Miami Beach (15mins)

Excellent in everything. Only thing missing is bathrooms more accessible from the beach.

Price incl. Spa access. Invigorating experience…

Wonderful staff, a location that can't be beat. It's a slice of heaven on earth. Construction still going so noise etc. Is the only reason this is a 4.

Beautiful place. Nice people. Amazing service!

Amazing Amazing Amazing! Great healthy getaway! The customer service was out of this world and the resort felt very remote and like I traveled abroad when I actually live in the area! Would recommend to anyone looking for a relaxing getaway.

Ocean view is a plus to this hotel. I liked the comfortable bed and the clean bathroom.

Awesome service beautiful beach and pools.

Went there to get a massage. Was told I didnt have access to all the facilities whereas my boyfriend was told he did. Overall a 4

The absolute best wellness resort in South Florida. The staff was attentive, friendly and experts in their respective fields. The sheer number of spa amenities was mind boggling. If you are looking for a true wellness experience and not just another hotel with a spa, the Carillon is the best place to stay.

Great massage and acupuncture was amazing. Dr. Ahavi was amazing helpful and gentle and caring… can't wait to go back.

Great location. Public parking is 2 block away. Wonderful room with partial ocean view. Facilities are great. Great experience.

This is a wonderful hotel-condo building for many reasons not least of which is that it’s located on a quieter stretch of Miami beach for those who want to get away from the business of South Beach – yet it’s a short bus or cab ride away. The staff is wonderful, particularly those working on the beach and the hotel boasts some excellent security features. Did not try the spa but it looked well attended and the Sunday brunch is a must. Stayed in a suite with a kitchen for one month rented from the owner. Important to note that renters should get security access to the entire compound which is more expensive or you will be forced to walk around the block to enter the compound from the front entrance which makes beach access troublesome. If you rent, there is an excellent grocery store right across the road but not much else in the way of shopping. It’s expensive, but competitive with other hotels/condos of this quality.

Normally I never post any reviews, but when something/someone is so terrible I feel it is important to educate future consumers. *This review is strictly towards the carillon spa* To start we were charged before any service which included gratuity and tax. I noted it was unfortunate they had a standard 18% because being a regular at spas my wife/and I leave much more than that to our therapists… My tour of the facility was great and the only good thing about the entire day (I think the gentlemens name was Emilio and I apologize if that is incorrect, he was an older gentlemen) he explained every single treatment room, sauna, steam room, shower rooms etc wonderfully! He took me to the pool showed me where my wife and I could spend time together before our treatment. When my wife made her way out I was gloating how good Emilio was and she received no tour! No explanation nothing! Emilio apologized, said someone dropped the ball on the women's side and he ushered someone to go explain to my wife what everything was about. We had booked 3 services each for our spa day. Massage, scrub and facial. The massage was great if I had asked for strictly a Head and leg massage… each were massaged for a total of 70 out of 80 minutes. My back was massaged for maybe! 10 minutes (which is strange and must be there protocol because my wife's massage was almost identical) … overall the massage was GARBAGE! My massage chair at home offers better back relief!.

My husband and I went for a full "spa day" at the carillon. Booking the appointment was very easy which was great. As soon as we got to the spa, they charged us automatically which I now understand why. The spa itself is beautiful, the workers are just terrible. It was our first time there and no welcome, no tour, nothing. Luckily my husband had asked to speak to me and someone had to come get me from the spa and he was on a grand tour from Emilio who was showing him the ropes. Emilio had explained what to do so I could benefit the most from our $1300+ spa services. He was the only positive in our stay. So we are informed that the same therapist will be with us throughout which I don't find appealing because what about if you are not happy with your therapist, you are stuck with them — and that's exactly what happened. The fact that the therapist can perform 35+ treatments is excellent, but when done so poorly it really is unfortunate. Maybe they should focus their trainings so the therapist can be masters at a few things rather than have many treatments in which they cannot perform effectively. My massage was fair — my chief complaint was my back and she spent a whole 3 minutes on my back for an 80 minute massage. The scrub that I had thought I was getting turned out to be something completely different than explained and my facial — let's not even go there. Being an aesthetician myself and knowing what a spa experience is suppose to be — this definitely was not it.

THANKS TO THE ENTRE BEACH CREW
Dominik, Giovanny, Marcus, Paolo, Falundo, Brandon, Kenly, Neyla, Arnel, Paola, Jasmin, Chavez. Jennifer! **************
$$$$$$$$$$$

About secret escapes posted. So far, everything is excellent here. Large rooms. More information to follow.

Don't stay here if you want to enjoy you vacation. Well furnished, well equipped… but unfortunately the worst management I have ever seen. BE AWARE OF UNAUTHORIZED CHARGES… when I asked for late checkout at 1 pm instead of 12pm they declined the request and send security to escort us out of the room in very rude way to guarantee no overstay. I stayed there 6 days, every time I come back to my suite I found someone inside from the hotel personnel when I ask what is she or he doing in my room they say housekeeping while the room was cleaned by the housekeeping earlier the someday. How can they go in & what are they looking for inside without my permission. After leaving the hotel I was shocked of how many charges I have on my credit card all of them were false and unauthorized but the one that really pissed me off is the smoking in the room ($650) and when I called to ask about it they said that one of the guest in the same floor complained about smoking smell and they figured out it was my room because i'm the only new guest there even though they didn't found any evidence to backup the story. Finally I don't recommend this hotel to anyone who would like to enjoy Miami Beach and appreciate customer service. Furniture: 8 of 10 Clean Room: 8 of 10 Gym, Fitness and SPA: 9 of 10 Hotel Location: 5 of 10 far from all hotspots Checkin Process: 9 of 10 Checkout Process: 1 of 10 CUSTOMER SATISFACTION: 0 of 10 Overall Rating: 3 of 10

I've had a great experience because of Dominik. Professional, cordial and extremely helpful. He's gone the extra mile to provide amazing service. Highly recommend this hotel.

The Spa at The Carillon is absolutely out of this world. They have several different types of hot and cold rooms, aromatherapy rooms, and special rainforest showers, all of which are free to use before and after your scheduled treatments. And the treatments themselves are top notch, with a wide variety of options that are all executed perfectly. Staff is also extremely friendly and attentive to your every need.

The hotels was beautiful and the people so nice but one person M. Blanco form the Boutique love her I give her 10 star.

I've never seen the inside but from the outside if I love it. Aaaa outside.

Kindness, courtesy, attention. Beautiful Hotel, fascinates me. Qualified staff, excellent service in all facilities of the hotel. Pool area very pretty and with beautiful landscape in the background. Thanks to the young Paola Q. We attended, you are very kind, making us feel in VIP service.

Amazing service, clean rooms, unlimited classes available and one of the best places we have stayed! I highly recommend this place if you want to feel like a celebrity. The staff made you feel like you BELONG there! The breakfast buffet was extremely delicious. The pools were immaculate. The valet staff was top notch. The gym had amazing and new equipment available to use. Loved our stay there!

Great Rooms with direct access to the beach, we loved our stay until the last night I could not wait to get out of there! Their service team remembered us every time we came down to the pool. But the security did not. Can you imagine the embarrassing feeling we have when security walks up to our family with guest in the pool and ask tell us that this pool is only for guest and residents! Wait we are a guest we have been there for 3 days already. He radio's in our name and finds out we are guest but still he goes on hard. I have never been so embarrassed. My children were crying and my husband was very upset. We told the front and she was not conforting she did not even speak to me as we checked out. We Visit Flordia often but will not return here.

Less than average food and worse service. Nice hostess, but it was all downhill 60 seconds after entering the restaurant. The triple whammy of high prices, terrible service, and tip already included in the bill (which is actually standard in Miami Beach, but you normally don't often see it at the so-called top resorts) all add up to my family and I never eating here again. There are MANY MANY other great Miami Beach restaurants to try that are head and shoulders better in all respects than this overpriced TGI Fridays.

Dinner at this restaurant was one of the most disappointing in a long time. We made a reservation for Valentine's Day. Their website did not mention that they would have a set Valentine's menu (which barely had anything to choose from). The food was worse than just okay, yet way overpriced. The service was far from good either. Our waitress was never around. She barely checked on us. We had been waiting for over 30 minutes to get a check. On top of that, she had decency to include 18% gratuity. do not waste your time or money! there are thousands of really good places in the neighborhood.

Great food that you can tell uses better ingredients than the standard restaurant. So happy we found this place to eat, especially since we were travelling to South Beach to eat for decent food. We also had our 1-year-old with us and she even loved the food — — a rarity for us when going out to eat. Great to see organic on a menu too!

Great place! healthy food and wonderful service.

You want a side of attitude with that? the food is well prepared, but the owner makes you feel unwelcome.