Review of Europe Playa Marina 4*

Virginia P. H.

10/05/2017

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6/10
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There are positive and negative points: positive: — without a doubt the place where it is located in the first line of the sea.
— The rooms are very modern, minimalist and comfortable, cleaning a 10. — Wheelchair accessibility ok (for those who take them and when you reach the floor 0 think you can no longer descend to the floor of the pool — 1, there is another parallel elevator that descends to that floor).
— The hotel menu is excellent, with good food quality (from vegetables, fish, seafood. ) My compliments from here to the chef. The restaurant has amazing views.
— very nice and efficient staff. Good professionals.
— something also positive, which I have been able to observe indirectly, is that the management team answers each of these comments/analyses and does so in an educated and thankful manner despite the criticisms, supporting even some rather disrespectful comment. That is commendable.
Negative: You have to pay pretty much for everything. A part of the tourist rate: — Free Wi-Fi only 1 H daily and the rest there is Q pay (the surprise is that only serves a device, so prepare money for Wi-Fi for each device you want to connect).
— Parking is not free. I hope you do not happen as to me that when you go to park there was another car in my alleged site. According to the receptionist was already booked and gave me the command with that number by mistake. This gesture denotes little organization in the control of the parking controls. Note: Bail must be left.
— Few employees at the front desk. In my case, a single person who had to attend to many people and ended up forgetting to give me the card and control of the parking (which also explains the above). There should be at least 2 people at the front desk.
— Towels for pool/beach TB are paid (in principle, cleaning is paid). Note: Bail must be left.
— subjective feeling and "subjective" stress of paying for things that in other hotels of * * * * are already included (I speak mainly of Wi-Fi) in general lines (Comentándoselo to the direction) would return. But the Wi-Fi not free for those who have to work pulls back and makes you finally choose other hotels with this free service. It's basic. And at least, if you have to pay, other than for each device…