DoubleTree by Hilton Doha Downtown

Everything about this hotel is amazing, starting from reception to the room to the car parking! Its all amazing!
We booked 4 nights, and arrived late and they were very welcoming and got the room in less than 5 min, the room was very clean and neat. And surprised of the room size it huge for one bedroom apartment, all kitchen appliances available and washing machine as well also dishwasher!
Also, they provided cribs for my twins, although they said it was not available for the first night, but then they provided after 10 min.
One crib was needed to be cleaned unfortunately we fount pacifier old one and hair and snack crumbs, but we cleaned.
Only one night we faced construction noise but later on was gone maybe we got lucky!
Parking spots 2 floors.
Near to almost everything and got lucky with the price as well.

Could be so much better.
Very nice facilities, and friendly staff but.
Issues reported are not resolved — eg Terrible smell in corridors lingering for days. Cleaning room schedule is random and inconsistent. Sauna facilities have been out of order for more than 6 weeks with no outlook. Location next to Highway and a building site — means some of the rooms are not comfortable at all.

I really enjoyed my stay here. I went with family and we got the 2 bedroom suite. It was so beautiful and spacious. And it had everything in it to make you feel at home. It also has a Kids club with so many activities for the kids. They can stay there for about 2-3 hours incase you have some running around to do.

The rooms are nice and spacious, however, for the last 2 months that I checked in the hotel, I brought some concerns, but there were no action plans. I lost my Nike shoes and sleeper in room 719, then I moved to another room, which is room 732. Unfortunately, I left some laundry in the room. I was trying to call the call centre after 2 days and ask if they could trace it since anyhow all cameras are available. Also, I personally gave my email address and phone number. They said they would give me news after the check. It is very unfortunate that I have been checking my email yet I didn't hear anything. The service and reception are not accommodating. The front desk doesn't know how to smile. FYI, I stayed in the hotel for 2 months. I was super upset about the service, which was very poor. I don't have the plan to post any bad reviews here, but I guess this concern has to be brought up since I initiated calling the hotel yet there is no response from their side.

The hotel was a complete disappointment and far from what was advertised. The rooms were filthy, dusty surfaces, and an unpleasant odor throughout. The bathroom have a very bad smell. Staff seemed uninterested in addressing complaints, offering no solutions or apologies. I wouldn’t recommend this place to anyone seeking a clean and comfortable stay.

Amazing place and service is excellent. Ambience is wonderful and food is tasty. Presentation is good and Mr Trablsi you made our day precious with wonderful service. Ms Sara is gracious and excellent service. Will come again as it is one of the best place in Qatar. ❤️❤️❤️❤️

The spoiler is the breakfast Buffet, very less vegetarian choices, refilling of the empty items is too bad. Better to book without buffet and save money. Rooms were excellent as well as service staff. One of the Best Staff was Talal who seems to be very polite and helped us a lot at breakfast.

The stay at this hotel is unfortunately disappointing. The service in the restaurant leaves a lot to be desired. It is absolutely unacceptable to wait at least 30 minutes for your ordered food or drink. This is not acceptable, particularly for a hotel of this category.
One positive aspect is that the staff are very friendly. I hope the management takes this feedback seriously and improves the service because the hotel definitely has potential.

The hotel accommodations are up to standard and the beds are comfortable/ spacious rooms. The breakfast is wonderful! The best part of this hotel is the breakfast. Mr Trabelsi and ALL of his staff do an amazing job every day! Thanks for countless good experiences!

Stunning hotel — clean, modern and conveniently located in Doha.
Mood rooftop lounge is amazing — great cocktails, food and the most wonderful service from Anan! Highly recommend for evening drinks — we went every night of our trip. Also nice outdoor seating area around the pool.

Value for the money. Every penny was worth it. The receptionist was so professional. Dinner was great. Rooms were clean with enough space. Every request was answered with immediate effect. The pool was so clean. Will always come again. All the staff were so friendly.

The hotel is in the heart of doha city making it easier to access souq waqif, city centre, the corniche. The hotel is so clean with staff providing excellent services especially Concierge, Reception and valet. Nicholas welcomed me with a nice smile and assist me with my bags and Hassiba checked me in very fast also jan was there to park my car. Hope to come back soon.

We had an amazing stay at this very family-friendly hotel. Amazing facilities especially when you have kids. We love their very spacious and stylish apartment type rooms. We are so happy they gave us an complimentary upgrade to a premium city view! Rooms are fully equipped and perfect for hosting dinner with some friends. I would like to give my gratitude to these people that provided us with amazing service. Hassiba and Kawthar of reception, lanka, Pahmi and Dominick. Highly reccommend this hotel! 🥰

We stayed at the hotel for two nights. They gave us an upgrade which was wonderful.
The issues to improve are the restaurant, since at the time of dinner, the waitress (female staff) was not friendly at all and her service was very slow. She didn't seem to want to serve us when it came to taking our order. Furthermore, at breakfast they told us that they did not have eggs and most of the menu, which were omelettes and eggs Benedict, were not available. They must improve the food service and of course guide the waitress to give better treatment to the customer.

We enjoyed the place and specifically the room. Perfect ambiance good for party with friends and family. But the receptionist ruined my friends birthday party. She make unprofessional service how to talk and enter the room with Party. She entered the room and make hysterical about the issue of "loud music". All our friends and visitors get shocked because of her. And the party stopped. It's almost 1 hour when we started the party and some rooms also noisy and loudly music. But they not stop them only for us. But its all Done!
Please teach a proper manner specially in different nationalities.

I don’t know where all these positive reviews come from. I didn’t check in and canceled my booking because their customer service was so poor. I agree with another review that this is not up to Hilton’s standards at all. I called their operator once, and a guy answered very casually and impatiently. He transferred my call to reception, but it turned out I had to make another call, which didn’t go through either.
When I finally got through to the front desk, I could hear the female staff member laughing and chatting with someone else while answering my call. She was extremely unprofessional, and before I even finished explaining my issue, she hung up the phone. I wasn’t even done speaking!
All I wanted to ask was if they had an Executive Lounge with happy hour, and I also wanted to confirm some details about using the sauna and pool. While these details are available on the website, as a Diamond member, I travel frequently and enjoy checking these things personally for a better experience. Yet, I was met with such poor service that I decided to cancel my booking altogether.

We booked 2 BR suit. Master BR sheets were not very clean when we arrived, but changed next day upon request. Two water hoses (shataf) in 2 of 3 toilets were leaking, but replaced next day upon request. The breakfast was good with many varieties from buffet and a la cart and service was excellent. Staff are very nice, friendly and helpful.