Riad NayaNour

What can I say about this Riad. I was skeptical to go here but it's an amazing spot for anyone to explore the old medina Merrakesh out of.
Abdu and Zakaria are the stars running the show here but every single member of the team is exceptional in their service.
It's a very comfortable Riad and gives you value for money. Their breakfast is amazing also but their Moroccan mint tea is the best tea I've had during my entire trip (I've drank tea at more than 8 different locations across the country).
Highly recommend staying here!

A beautiful Riad in the heart of the old town, close to all facilities and a short walk to the main souks. Staff were very friendly and helpful, rooms were lovely, comfortable and very clean. Breakfast was homemade yogurt, fruit, homemde local pastry / bread treats. A peaceful haven to retreat to after a busy day.

From arrival until departure our stay at Riad Naya Nour has been exceptional. Abdu greeted us, gave us guidance and recommendations that led to a rich experience. The location was perfect right at the edge of the Medina very close to the soul. The entire staff could not have been more accommodating. The room was beautiful, tastefully decorated and we slept peacefully. We highly recommend this Riad. Dahlia and Soraya.

We had a three night stay at the Nayanour, and things weren't promising in the lead up to arriving. The website encourages guests to contact the riad with enquiries about reservations and excursions. All mine went completely unanswered. Except the one asking about additional rooms for friends… Unfortunately, despite a swanky page in English on the website, the manager (who incidentally is NEVER onsite) can't speak a word of it, so just ignores any enquiries in English. When I wrote in French, I had more luck. So be warned.
We booked the "Presidential Suite", and there was nothing Presidential or luxurious about it. It was comfortable, with a private terrace and downstairs sitting area, but the price was similar to a luxury hotel in central London. I suspect that Marrakech is having "a moment" which has emboldened locals to charge prices at which they simply can't deliver the expected level of service. Housekeeping keep it spotlessly clean, but the shower was laughably awful. It was a hand held shower head permanently fixed extremely high on the wall. Consequently, neither the height nor the angle could be adjusted, and the water pressure was a dribble.
Breakfast on the upstairs terrace is really pleasant, but the food is very bread and pastry heavy, and the quality varies from day to day.
The riad is in a central location which allows easy access to most places on foot.

A beautiful riad and absolutely excellent service! We stayed at Naya Nour for 3 nights and enjoyed every minute of it. The staff were so helpful and friendly, many thanks to Abderhmane and the team for making it such a special trip for us. The location was perfect, within walking distance to the souks and the food was delicious, we especially enjoyed the breakfast on the roof each morning. We definitely recommend staying here for a relaxing trip.

Our experience at Riad Nayanour was amazing!
Everything from the staff’s service to the rooms to the food was perfect (the chicken tajine was delicious). I would highly recommend staying at this accommodation in the Medina of Marrakech.

This was our 4th attempt to visit Marrakesh and stay at Riad Nayanour, our earlier attempts having been thwarted by COVID and family sickness. It's worthy to note that the Riad had always previously kindly accepted our cancellations without charge or fuss.
Within the Medina of Marrakesh, it is a mad place of noise and bustle but Riad Nayanour is a little oasis of calmness. Impeccably clean and well-decorated, the owners, management and staff were always attentive to our needs and were super-friendly. Breakfast on the roof terrace every morning was great and we also ate lunch and dinner there from time-to-time. Every assistance was offered regarding the booking of excursions; nothing was too much trouble.
The only slight downside with this riad — and probably every other riad in the city — is that the design of these ancient buildings (half a dozen rooms around a courtyard on 2 or 3 levels) is hugely suseptible to noise. The sound of babies crying and kids screaming is somehow massively amplified particularly at night. Top tip — take earplugs! Also, it will take you some days to get your bearings. We got lost every day for the first part of the holiday. Top tip — dont forget your mobile phones with a GOOD satnav system!
Thank you Riad Nayanour — we had a great vacation. Merci beaucoup.

Loved it! 5/5 – A beautiful riad in the heart of the bustling medina – like a peaceful oasis in the middle of it all! The location was perfect, the atmosphere warm, and every detail thoughtfully curated. The rooftop terrace was a dream spot to unwind, and the breakfast was a delicious start to the day. My only regret? We stayed just one night. I’ll definitely be back – highly recommended!

Fabulous riad in a great location in the old city: close to the intense bustle of the souks but a haven of tranquility. Everything is immaculately clean and the staff team is exceptional in its willingness to help. Food in Nayanour is also very good; as well as the fantastic breakfasts, we had lunch and a couple of evening meals there, and all was home-cooked to a high standard.

This Riad is highly recommended. Very friendly staff, super clean rooms and a beautiful interior. The pool is heated but still a little cold. Overall an amazing stay.

Stunning Riad with amazing staff! Special thanks to Mohamed and Abdel for being super helpful and attentive! They helped us sort out our airport transfer and provided recommendations on Marrakech. We really appreciated their help!
The place is amazing and the signature scent really makes it even more memorable! The pool is well kept. The rooms are clean and tidy.
My only complaint is the air conditioning is not that strong. It was 50 degrees that day and the ac was set to 16 degrees and we could barely feel it. The rooms do get really hot, as well as the bathroom. And it can also get noisey during breakfast time as you can hear staff moving furniture around upstairs.
Nonetheless, this doesn’t deter from how amazing our stay was. We would love to come back in the future!