Review of Oceano Palace 3*

Don't stay here. Seriously, don't. The only saving grace in this place were the employees — — particularly Lupita, the housekeeper on our floor who folded our towels into swans every day. Not that we needed the towels, because the shower in our room never got above a cold drizzle. During our five day stay we were never able to take a real shower — — this in 90+-degree heat and 80% humidity. Other guests told us their A/C never worked. (Luckily ours did. ) The hotel is a bit older and not well-kept or clean. Staff was friendly — — from front desk to restaurant to conceirge — — but accommodations were severely lacking. Locks were broken, furniture was dingy, mattress was yellowing and bedsheets were stained or … hairy. The atmosphere was meant to evoke summertime fun, but the live music was near-constant (and started daily at 9 a. M. ). The pool and beach were always loud and overcrowded, but the noise was less of a problem than the mess. The "private" resort beach was always littered with trash and debris, from the sand to the ocean. Most hotels in the area also require that you check out specific towels for the beach or pools, but this place ran out for an entire day and still discouraged "bathroom" towels on the beach. (There is also an additional charge for not returning. ) Decent ocean-side location and beautiful views, but if you're looking for a peaceful vacation spot or a romantic getaway, this isn't the place for you. We were in town for a destination wedding. We have another in Mazatlan later this fall, but you can bet we won't be staying here again.