Delek Holbox

The rooms at the hotel are great, serviced daily, spacious and well presented. The bar area is small and breakfast is served here too. The beach is lovely and a perfect place for a swim next watch the sunset.
The staff were attentive and friendly.
The hotel is at the end of the island and is a 25-30 minute walk into town although there are lovely restaurants on the way in if you don’t want to walk all the way. A taxi literally anywhere is 200 pesos.

This hotel has so much promise, it has a beautiful pool, beach, and rooms.
However, it is very far from the central area of Holbox, which could be great if you want a more secluded vacation. However, the food and service needs to be better to make the location worth it.
The food menu is expensive and very limited. Most people that travel to Mexico and stay off resort want authentic Mexican food and this hotel doesn't have any good options. The best thing we had was the cheeseburger, which is disappointing.
We felt the need to leave for food which is a 15 minute walk to the closest food location or 30 minutes into town. If you want to take a "taxi" it will cost 200 pesos one way.
The staff were very friendly, however, it felt like they were disorganized. It took over 20 minutes to get ice cream, and once it got to us it was all melted.

Located far from the more crowded area of the island, this hotel was all beach vibes. From the beach house decor in the rooms to the boardwalks connecting the different areas, it was all beach life. The staff was great, food was delicious. It took a long time to get our food or drinks, it didn't seem like it was well-staffed. The mosquitos, while not the hotels fault, were still incredibly annoying — be warned! It's a short walk to the real beach and a gorgeous sunset every night. The pool was nice too although not very practical for swimming.
My petty issue with this place was the bathroom sink. It was this long, trough like sink that was easily 4' long and 1.5' wide. It was a thick slab and so not very deep. Not only was it ugly and not useful, it took up what would be helpful and needed counterspace. I had nowhere to set my toiletries down because this enormous "sink" was taking up all the space. Same as in the shower, there was this huge void in the stall where some shelves should be installed. I had to place all my things on the floor since the nearest hook was so far from the water. They sacrificed utility for design and it made for extremely annoying hygiene routines.
But overall it was one of my favorite hotels on my trip. I'd stay there again.

The island of Holbox is undergoing heavy construction. The Delek Hotel (formerly Hotel Naay) is an oasis located on the island's tranquil side about 35 minutes walk over a rough road to town. Or, take a 200 peso ride in an ubiquitous UTV. This hotel's grounds are beautifully landscaped with coconut palms breaking up the various living spaces. Rooms are contemporary (Klipsch Bluetooth radios), clean, and have relaxing balconies, some with pool access. The beach has miles of fine white sand and some serious shelling. A ten minute beach walk brings you to the bioluminescent lagoon. The service staff is super friendly (Abraham, Arial, Raoul) which along with terrific food (a hearty American Breakfast is included) will find some feeling there is really no need to leave the grounds. The hotel bills itself as "boutique" to perhaps distinguish itself from a larger resort with amenities such as spas, exercise equipment, and beach sports. But our family loved it!

Very beautiful hotel, they have rooms with a private plunge pool. The breakfast is perfect everyday and als the taco's for lunch were amazing. You do need a taxi to go to the centre, but the reception calls them for you. Would definitely stay here again!

We stayed for 3 days, everything perfect, beautiful grounds and great service. Some people will say its a bit remote, but its fine, lots of other places nearby if you want a different place to eat, but town is just a $10 taxi/buggy away. Dont hesitate, stay!

We had such a great time here! From the moment we arrived, everyone made us feel so welcome. The staff were incredibly kind, accommodating, and always had a smile on their faces. The hotel itself is beautiful, and the poolside area is the perfect spot to relax and unwind.
A big thank you to Zuriyana for her amazing breakfast service, Olga for her warm smile and eagerness to help, and Abraham and Raul for being so attentive. Also, a special thanks to all the other lovely staff whose names we didn’t get — you were all wonderful!
We truly enjoyed our stay and would love to come back again soon. 🌸

Let’s keep it Short.
The staff where absolutely lovely. Kind, Helpful all the time.
The Room where very clean. Every day.
It was our second stay on Holbox. So we see a lot of the Island and this Hotel had the best Place!

My far the best staff, Cid, Zurich Abraham and everyone else make you feel like your one in a million, not to mention the beautiful hotel. They gave us tops on where to go and front desk always ready to help you plan any activity. They help us plan a tour if the island. Food was amazing as well.

First off I’d like to say the staff here makes this hotel a very enjoyable. We felt safe with security (Eric) on stand by all night. Not that it’s needed because this island feels super peaceful and safe but it was nice to know. The pool at this hotel is soooo nice! Marco at the hotel was very resourceful during our stay. We also had the best breakfast with the most beautiful view of Punta coco! So far amazing!

So far I am loving this place, location is amazing and overall the people are so helpful from the host Hugo assisting us with our early arrival. I love that fact that we had breakfast included and it wasn't just toast and coffee it was a full on breakfast option, our waiter Raul was super attentive and respectful. We also met Marco who also assisted us with finding things to do he was another employee who made our time even on the island and this beautiful hotel more enjoyable. I would definitely be recommending this hotel to all my friends and family!

If you need good Wi-Fi or plan on doing some work / are a digital nomad, then this hotel is not for you. Terrible Wi-Fi service. It only works in the front desk, which is closed 35% of the day. The phone in your room doesn’t work either, it’s absolutely full of moskitos, no coffee to be found before 8:20 am, and the bar is constantly closed. Furthermore there is not 1 clean & comfortable chair to be found anywhere throughout the hotel. It is extremely overpriced. Not worth anything beyond $150 usd per night. Specially if you plan to work from your phone/ laptop during your stay.

Rooms were well appointed, clean, comfortable bed and pillows (best I experienced in the area! ). Service was excellent all around.
Reyna, Patricia, Ariel and the rest of the team were all super attentive responsive and helped us with transportation, tours, anything we needed really.
For those saying it’s so far away from everything… that’s the point! It’s quiet and clean and lovely. Flamingos and bioluminescence within a few minutes walk, makes this a pretty magical place.
Bike rentals can be arranged and takes 10 minutes to bike into town or an easy taxi ride.
We walked to a few of the nearby hotels for yoga and dinner.
I’d come back in a heartbeat.

We go to a Holbox very regularly and really love it there. We have stayed at many of the resorts on the island and found many of them lacking in either service or cleanliness. We just stayed at the Naay property for our second time and we won’t be staying anywhere else when we go back. The property is well maintained, and the staff really knows how to provide service. Issac at the front desk was exceptional and really made our stay enjoyable. All of the staff went above and beyond. The hotel rooms are very quiet and very clean. The Internet works fantastic which always seems to be a problem with other places we have stayed. We have had many bad massages in Mexico. Anna at the spa really surprised us with a fantastic deep tissue massage treatment If you like beauty, nature, quiet, clean, places with fabulous service and good food this is the place. We are already planning our trip back to Holbox next month and are very much looking forward to staying at the Naay property again. ⭐️⭐️⭐️⭐️⭐️

I can’t say enough good things about Naay Boutique Hotel in Punta Cocos, Holbox. The food was incredible, but the staff were truly what made this place unforgettable. Reyna and Isaac at the front desk were phenomenal, they helped us plan amazing tours, gave us insider tips about the island, and even helped us get the best golf cart rental.
Olga and Antonio in food and beverage made every meal feel like something special. Their kindness and attention to detail made a huge impression on us. I wish I could remember the name of the security guard, because he went above and beyond, making sure we had packed lunches ready overnight for early morning excursions and even our long trip back to Cancún.
The hotel itself is spotless, beautifully decorated, and the pool is just chef’s kiss. I honestly don’t want to stay anywhere else, Naay has completely raised the bar. I miss it already.

Great place in Punta Cocos area!
I came to Naay to spend the day and the experience was amazing, so relaxing!
The pool was so clean and beautiful, the whole area is incredible, and the sun beds are so comfortable.
The service is amazing, the whole team is so attentive and kind, special recognition to Patricia who was my server during most of the time and the attention was perfect!
Completely recommended at least to visit and spend one day enjoying the pool and beach club.

⭐️⭐️⭐️⭐️⭐️
Had a truly wonderful experience at AWA and TERRA. The place is absolutely luxurious — every detail is carefully thought out, from the beautiful design to the overall atmosphere. The staff was incredibly kind and attentive, always making sure we felt comfortable. And the food at TERRA? Just amazing. High quality, full of flavor, and beautifully presented. Perfect spot to relax, unwind, and enjoy top-tier hospitality. Can’t wait to come back!