The Westin Turtle Bay Resort & Spa, Mauritius

Resort

Wonderful place with amazing staff.

Great experience, friendly staffs.

Amazing place. Recommended.

Amazing holidays. one of the best hotel. customer service to the top level. staffs very nice 100% Everything perfect. Delicious food Great service esp at Mystique restaurant. Especial thanks to Mr Sohawon n team.

I really had a great holidays! Great customer service! Amazing staffs Delicious food 😋 Thank you to all of you for carrying us in the buggy everywhere 🤣 Thank you once 🌸

The resort is luxurious, specious and well decorated everywhere, however, the best part of it all is your kind, professional and tolerating staff! ❤️ We would like to give our special gratitudes to Kevin — from the reception; Kamini — our indoor housecleaning lady; Kevin from the lunch bar next to the beach. All three of them had delivered outstanding service to us and we truly appreciated it! Greetings to you all, guys and thank you for everything during our stay there! Kindest regards to Westin from Bulgaria.

Absolutely stunning hotel. The staff are amazing and looked after us spectacularly from the moment we set foot on the property. The food in kangan & mystique is out of this world. Pure 5 star luxury resort. Highly recommend.

Beautiful and well maintained resort. Amazing service at Mystique restaurant hosted by Seam and Kaviraj. Very good quality of the beverages Big thank you to Azagen and his assistant and last but not the least Ashna for their hospitality. Really looking forward to visit you all very very soon. Keep the good job going.

Awesome hotel, food excellent, location magical and service superb. Staff all so friendly!

Superb experience with waiters and other affordable and always smiling staff, designed for Pascal (waiter at the beach). An exotic, calm, warm universe where many conditions meet allow you to spend unforgettable holidays …

Very great 5 star hotel for their service. A huge thank you to whole Westin team especially Irvin 👍👍😘

Absolutely Stunning resort! Most perfect staff you could imagine. They truly embody hospitality something that is very rare. What an unforgettable experience. Thank you for everything!

Lovely luxurious place to have memorable vacation · Great and helpful staff · Succulent food · Service was awesome and first class · Helpful concierge · Great attentive staff · My mum birthday well spent, will surely recommend friends & family · Great Hotel ❤

One of the best hotels with the best decor n staff. The set up of the rooms are amazing as well as the cadre of the hotel. I must say a piece of heaven on earth.

Best place for a great family vacation. The staff went out of the way to make us feel special and arranged a beautiful dinner for our wedding anniversary. the staff is super friendly and our 6 yr old enjoyed a lot with them. Food is also upto the mark. We had an awesome time here and will definitely be back next year. Thank you team Westin for the wonderful hospitality!

Spent a great time at the resort with my husband thanks to a very friendly staff, excellent service and delicious food. The restaurant manager, Mr Ram, is a true gem as a person taking care of our needs and mention for the amazing organization made during breakfast time. Room service is swift and throughout our stay the staff members have been very professional. Got a spacious Grand Deluxe room with all the amenities required. Comfort is the key success for the resort and they fully deserve the 5 stars. I highly recommend this hotel.

Fantastic atmosphere, great selection of food in either one of the restaurants! Staff amazing and friendly and well organised activities for kids. You can feel the passion of each employee’s.

Staff cannot do enough for you. Lovely setting, food is amazing & rooms are perfect.

We had a wonderful stay, the staff are so accommodating and friendly. The setting is absolutely stunning! The duty manager went over and beyond to make our stay very special. So appreciated!

Very nice and pleasant atmosphere during breakfast and diner. All the employees are very helpful and bring a happy vibe.

Top-notch everything. The views, the staff, the food. Loved it! Nitish Sohawon was such a nice guy and made our stay exceptional. Definitely we are coming back for our next holidays!

Excellent hotel. Good food, fun activities, nice pool and room. What makes it distinguished is that staffs are really caring, welcoming and friendly.

Incredible experience. After opening from lockdown we had an extraordinary experience here. Super friendly Staffel, great Ford, big rooms (ocean Front beach suite) great diving experince, snorkeling, boat — whatever you like.

The people are so friendly the food is amazing and everything is done to a very high standard this is definitely a fantastic place to visit can not fault it.

A warm welcome everyone and very nice corporate and have all a family here.

Absolutely breathtaking scenes.

Thank you for making our 1st wedding anniversary perfect ♥️
We might think that working in the beautiful hotel environment is easy. But it sure takes a hell lot of perseverance. It is not easy to deal with all types of people and keeping the smile in place. You guys do a wonderful job.
Kudos Westin team.

From beginning till my last stay everything were very nice. Spent a lovely moment. Staffs were friendly n welcoming from staff were just amazing… food was really tasty at seasonal and beach grill. Will surely come back.

It was wonderfull from start to finish ‘staff couldn’t do enough for you food was ok /but we are not really big eaters. It was wonderfully run. Yes I would go back.

I had been to the Westin Turtle Bay during the Chinese New Year, all the Westin staffs were amazing, caring and friendly specially, Nick, Jabeel, Azor, Winsley and his team. My children want to go there again next time. A big kiss and a big respect to each of them. Thank you.

Wonderful hotel friendly staff❤️

The highlights of our stay at Westin would be the beachside candle light dinner, the heavenly spa and the delightful food. Great property, you can't get enough of it. Staff is very polite and helpful. Special thanks to Jesh, pratik, doomun, sarvesh and ofcourse Chef Prashant.

Great facility with good Service, great location, very courteous staff, extremely Clean, good food, decent Animation, every night Live music — all in all very great.

Amazing and tentative staff, beautiful views and amazing restaurant selection.

Awesome hotel, great staff, peaceful environment.

Located on beach this resort let's you get close to the nature. The resort offers a very good indian restaurant with delicious food. The property is huge so you can roam around, it has two swimming pools and water sports activities. Would recommend people visiting Mauritius to opt for this property as I had an amazing experience.

We had an absolutely refreshing and relaxing time here. The staff were very helpful and obliging. The hotel is beautifully located, the rooms are well appointed and very comfortable. The food is delicious and you can savour some local specialities. Last but not the least the view is magical! The sea is mesmerising and you can just sit here for hours. Thanks so much! We had a wonderful time! — с Stephen Remedios.

What a resort and even awesome staff. Restaurants are all good and every view is awesome for them.

Very Beautiful resort
2 swimming pool
Great variety of food & helpful staff.

It was very good experience. I really enjoy it. Beautiful property, courteous staff.

A truly fantastic family vacation, loved every moment of it. Rooms were great, service & food were amazing. Highly recommended.

First-class service. The staff is very friendly and child-loving. The staff have always taken the time to talk to us or have had fun with our daughter. We felt very comfortable there, almost as if we were the only guests there. The facility is also fantastically beautiful, very well maintained and clean. The food — fantastic. The hotel's wish to create "a home away from home" has definitely been fulfilled. We would always travel back to this hotel. Simply perfect! Thank you very much for the great time. We are happy without wish.

Celebrated my parents wedding anniversary there. It was very well organized by the staff.
A special thanks to Kareshma who made this even successful.
Amazing food and service. A big thanks to the whole team.

This year we spend the second time 15 nights in the Westin Turtle Bay. The hotel is fantastic and one of the best hotels we've ever been to. The staff and the service are unique and outstanding, almost every wish is read from the guest's lips.
Many thanks for the great and relaxing time and for the multiple attentions and memories. We can highly recommend to stay here an will definitely come back!
Kim and Christian Fillinger.

Positive: Great rooms, very clean, fantastic beach and pool, extraordinary staff (always wants to go the extra mile), nice lounge for Platinum members To be improved: There are 5 restaurant choices within the hotel. Choice is quite plentiful, but I would have liked to see a simple pasta and pizza choice for dinner. Prices for dinner are very high, e. G 70 EUR per person for a normal sushi buffet is too much. Only offering incredibly over-priced („hotel-sponsored“) taxis for guests is also not appropriate.

Can't really find anything to fault about this even if I try. Excellent and thoughtful service, great activities, great pools and beach, so much good food. Resort layout done very thoughtfully. Mini bar was inclusive too. Job done. Thoroughly recommends this too anyone who wants a resort holiday.

Just amazing stay. Been here for 2 nights and 3 days, very relaxing. The staff were very customer oriented and makes me feels at easy. Room clean and tidy. Food very good. But BEWARE of pre-autorisation fee, it will take the hotel a long time and lots of emails from you before they return the money to you. Cheers.

The hotel is just sublime. The staff were very friendly and helpful.
A lot of universes inside this hotel. It is possible to ask for anything and anything.
The pool is clean every day.
Helpful notice: coral in front of the beach, little background, and some rocks, pretty but inconvenient for lovers of fine sand and paradisiacal beach.
Luxurious as possible.
I highly recommend.

Amazingly courteous staff. They knew what we need before we even asked. Since we were on honeymoon, they arranged some really sweet dinners for us. The garden table dinner that we had is one of the best. I felt I tipped a lot less for what I got :-D. Top notch experience overall. I'd definitely recommend this place, and will surely visit again!

Excellent Place to rest, very clean and friendly people.

Just amazing stay. Been here for 2 nights and 3 days, very relaxing. The staff were very customer oriented and makes me feels at easy. Room clean and tidy. Food very good. I recommend.

My wife and I have just spent 10 days at The Westin and can not speak to highly of the place, the food, the setting and the staff. It is the first holiday in many, many years that we both did not want to end. The rooms were clean and spacious, the hotel well laid out and easy to move around, the food sensational and the staff. Special mention to the following who excelled. David in the Retreat Bar, Umar who kept our room spotless and Krishna The Duty Manager who was always there to help. The gym was also fantastic. To all thank you for making this a tremendous holiday and especially on our wedding anniversary where they even put a cake in our room and decorated the bed with rose petals and a heart.

Really beautiful hotel. Receptionist/wedding coordinator Lucy is really good person. Ste helped us with wedding. She is so kind. But the sea… there is just one beach nic to swim but far from the main bar. The one main beach is not so nice. Lot of big rocks. But our wedding was nice overall.

Very beautiful, contemporary and a peaceful resort in the north west of Mauritius. Two beautiful pools, lots of sun beds and amazing customer service. Westin has it's own Boat house where you can do free water-sports activities such as kayaking. Beautiful surrounding with lots of activities to participate in the resort including Yoga classes. TIP: The location is so remote nothing is nearby (shops / independent restaurants) you will have to take a taxi or go by your car. Food & Drinks prices of the resort is very expensive (Central London prices) So I would highly recommend going all inclusive.

Amazing hotel. Perfect service. I would only recommend going here all inclusive working out how much it was non all in made my eyes water. One thing I would like to complain about is that the selection of drinks was a bit limited for all inclusive and the drinks that weren't included were the same for both inclusive and non inclusive customers. Its only fair the price should be lower for all in customers as they have already paid a large up front fee.

An absolute dream facility! Very well maintained, great rooms, delicious food!

This was our third visit to Mauritius but the first time at the Westin, an excellent hotel and beautiful setting in Turtle Bay. There are a few restaurants but we only used the buffet as the variety was very good and in 10 days we didn’t feel the need to go elsewhere. Our room was a beachfront deluxe and it was very big! The bathroom was amazing and the bed very comfortable. Our room was adjacent to the beach and the adult only pool which suited us perfectly. All staff were very attentive and polite, special mentions to Laura and Raj who were very friendly and seemed genuinely focused on making our stay perfect in every way. While staying there was a cat3 cyclone alert and the hotel had to take safety precautions to protect us; they were very quick to react, offered great reassurance and did everything they could to keep us safe, we were very impressed, some of the staff could not get in so those there had to work around the clock and couldn’t go home for a few days, but through it all they remained calm and continued to offer great service, superb professionalism. We would highly recommend this resort for a relaxing, luxury holiday. The location is great for exploring the north of the Island where, in our opinion, the weather is generally the best, but you can of course readily explore the whole island too.

I just arrived, and already have no desire to stay at this hotel. I don’t know how rooms are good, but staff simply can’t keep their promises. We arrived early, but a staff told as that room will be ready soon. Probably 1-2 hours. When 2 hours were gone, I asked again when the room will be ready, so I could plan my day. Ones again, another staff assured me that the room will be ready by 12 pm. At 12 pm we asked again for the room. At this time, one more staff told as that room can’t be ready than 3pm. I understand that check in time is 3 pm. However, nobody asked them to assure us that room will be available earlier. Four hours later, after we arrived, another family checked in and got their room right away at 12 pm. How come? Don’t feel right to me.

I just arrived, and already have no desire to stay at this hotel. I don’t know how rooms are good, but staff simply can’t keep their promises. We arrived early, but a staff told as that room will be ready soon. Probably 1-2 hours. When 2 hours were gone, I asked again when the room will be ready, so I could plan my day. Ones again, another staff assured me that the room will be ready by 12 pm. At 12 pm we asked again for the room. At this time, one more staff told as that room can’t be ready than 3pm. I understand that check in time is 3 pm. However, nobody asked them to assure us that room will be available earlier. Four hours later, after we arrived, another family checked in and got their room right away at 12 pm. How come? Don’t feel right to me.

Spacious and very nice decor. The service is really very good and they make a lot of efforts to render the place environment friendly. The food variety is good and the pool area is quite close to the sea. Just too bad that they don't have a very large strip of natural beach. But they really render the sea accessible and landscape the scenery to make you forget this little part.

Idyllic stay, parenthesis suspended in time with in addition the constant smile, the competence and the availability of the staff. Congratulations.

It's one of the best resorts I have been to. The service they provide is one of the top notch. The rooms have a beach view which is awesome. There are various restaurants inside the resort. Being Indians we preferred Kangan Restaurant which provides authentic Indian food and the taste is also delicious. They extended our checkout to 5 pm since we had the large night flight without any extra charges.

We stayed at the resort earlier this year and couldn’t have been happier with the level of service the quality of the facilities. From arrival to departure the team showed professionalism and warmth towards us, creating a very welcome feeling. I thought the General Manager led by example with his level of customer service and this was displayed by all the staff we came into contact with, from memory their were two team members, Deepty and Pamela who stand out in showing a great deal of care and attention during our stay which made it very special and we wanted to express our thanks to them both. We took advantage of the executive lounge which was always well catered for and a welcome place to relax. We had our 7 month old daughter with us and visited the kids club facility which was very well equipped and used the baby sitting service which was extremely reasonable in price. If you want a family friendly welcoming holiday this is a first class place and I couldn’t recommend it highly enough.

The grounds are very nice and quiet located in the middle of a bay. The staff is extremely polite and friendly in every area, absolute class. The rooms are clean and comfortable, the W-Lan is very good.
Top equipped fitness area with the latest Technogym equipment. There is a buffet for breakfast and dinner, as well as 3 other a la carte restaurants. There are regular theme nights, such as The Lobster night.
By and by a 5 star hotel and highly recommended.

The Westin turtle bay is a great resort to spend your vacation on Mauritius. The rooms are of great size and all have an outdoor seating, the westin bed is heavenly! One of the best things of the resort are the water sport activities as sailing, water skiing and snorkelling trips are all free of charge. The restaurants are good and the Indian outstanding. The resort is very remote so recommend to get a rental car as there is literally nothing around the resort which is a plus and a minus. The gardens of the resort are amazing. Would definitely recommend the westin turtle bay!

Very nice hotel. Polite, attentive and friendly staff. Excellent food, views and atmosphere. Nice private beach, just remember to bring some swimming shoes as there are urchins and rocks/coral in some places.

The entrance area is very beautiful and visually of high quality. This also applies to the communal areas which are also nicely decorated (except for the seat cushions in the restaurant).
The sand is okay from grit for barefoot running — the beach looks clean and unkempt (beach security with sacks). We experienced the hotel in October – the fight for the lie was still stress free (the rear chairs are free) …
The rooms are spacious but in detail already worn out, exterior furniture for example makeshift repaired (sun beds). The furniture was partly wrongly shopped (rolls on the sun beds unfit for beach, shade of the wide-standing parasols too small for two beds, chairs on balcony uncomfortable and too small). The mattresses are okay — the open toilet (glass door in the room) less.
The staff is very friendly and helpful, but unfortunately only rarely "competent". One notices quickly that there are hardly any professional processes in the processes and that there is usually a lack of internal communication.
There is still much to do for management: standardize processes, introduce quality management, measure customer satisfaction, etc.
Special offers: cocktails are served in different places (glasses subject to availability) or without decoration. Drinks are sometimes warm (Heineken in bottle). Snacks are completely absent and are also not available at the express request. Caipirinha comes with Deco cherry?

Excellent property, great view of Indian ocean from close range, nice facilities, very caring people. Highly recommend.

5 star resort. Spacious and luxurious rooms. Amazing service. Most comfortable BED!

The staff are exceptionally attentive and very friendly. The location is terrific and there are no shops for miles.

A very nice resort. Despite its (huge) size, you dont feel see the crowd thanks to the 2 swimming pools and 5 restaurants. Great sunset view from the beach/bar.
Rooms are modern, large and clean and staff extremely friendly and caring. The junior suite has a large terrace with a nice view on the pool and see.
You feel good immediately on arrival and all along the stay.
Plan to rent a car or use the driver service as there is nothing around at walking distance.
One point of improvement could be the quality of food especially at the beach grill — missing flavours and taste — more Mauritius influence would add value.
However overall a great stay!

Very nice hotel or the staff is really adorable and small care for you… The suites are very spacious, well appointed with all the comforts desired. The beaches facing the hotel are not necessarily very large but on the right of the hotel a beautiful is great beach waiting for us. Water-skiing, towed buoy, pedal boat and many other activities are free for all Westin residents. Really a very good memory of our holiday in Mauritius. People are very kind.

Spent only a one-day workshop here. Service was very good and nicely equipped conference room. Food was excellent. Reception in the morning was a bit lacking but everything else went wonderfully after. Very spacious… great place.

One or the best resorts on Mauritius is the Westin Turtle Bay. It is a beautiful 5 star resort just north of Port Louis and about a 40 minute drive from the airport. The property itself is located right on the beach which is running along side the whole of the resort. The open air lobby has plenty of seating with a great view of the fountains surrounding the hotel as well as the beach. There is also a huge executive lounge next to reception with is open all day and serves breakfast, afternoon tea and evening canapes and drinks. There is also a business centre and showers if you need it. There are six different restaurants around the resort as well as pool and in room dining. The Spa has a long list of treatment and has a hamam, sauna and steam rooms and there is a big gym on the top floor with a great set of machines and a lot of equipment, they also provide a personal trainer if you like to have some help. There are two big pools on the property whereas one is adult only. They have a fully equipped water sports centre and a lot of the equipment is free to use. They provide free boat tours as well as yoga and fitness classes. All rooms are big and well designed, however if you are looking for a special treat then book a junior suite as they have massive outdoor balcony facing the sea with sofas, beds and a swing for lazy days with a book. The restaurants are excellent with some great local and international food choices and the prices are reasonable and the service is great.

Luxury is capitalized here.

The most amazing hotel, from staff to location, cannot find fault. We were upgraded to a junior suite, the room was huge, fantastic views. The staff are very attentive and always friendly and polite. Good selection of food on offer in the buffet and 3 other restaurants if you fancy someting different. We will deffinatley return to this hotel.

The most amazing hotel, from staff to location, cannot find fault.

One of the best places to have a vacation! Loads of activities provided by the hotel plus the loveliest view!

My husband I went to Westin for our honeymoon in October. We loved the place — our room had incredible views and was always clean and well kept, the buffet is delicious and varies each day, the staff are polite and helpful and the entire resort is scenic and relaxing. If you don't have half or full board accommodation, the food is a little pricey at the resort's restaurants and you need a taxi to get to any local eateries. I recommend the Westin to all my friends and would go back in a heart beat.

Wonderful hotel, very scenic and the staff are more than helpful. Very beautifully set out and rooms are fantastic. As a restful hotel and Spa it more than ticks all the boxes. Will definitely be coming back. There is more than enough food variety and not one thing tastes less than delicious. A big Thank you to The Westin Hotel and Staff.

This 5 star property has few positives and few negatives… The positives: Rooms are big and exotic, The food at the buffet was delicious, The deserts are best selection, Breakfast are good. The beaches are very picturesque but there are lot of sea urchins everywhere so you need to be very cautious. The pool is gorgeous, very clean and nicely designed. The surroundings are very charming. Bar — Lounge, Wi-Fi, fitness center are all as per expectations. The negatives: The service at restaurant is painfully slow. Prices are highly above the expectations. Breakfast needs variety. Staff and reception people must be more courteous. Better options are there nearby. Strongly recommend for family stay. Management should take my suggestions sportingly to make it more value for money.

Stayed here for 7 nights for my honeymoon (15-22 Oct 2016) & had the best week. Beautiful location, attentive friendly staff, all restaurants serve delicious food & the bar staff make the best strawberry mojitos! Would recommend this hotel to all my friends & family! Hopefully we will return one day.

Currently staying at The Westin Turtle Bay. I have travelled all over the world staying in the best hotels, and have to rate the Westin Turtle bay as one of the best. The staff have simply gone over and above to make my birthday trip memorable. From check in staff, to the brilliant boys who look after my husband and i, at beach bar and grill. Also must mention our wonderful room attendants who continue to spoil us with their attention to detail. Well done Westin your staff do you credit. Hope you look after them.

Amazing place, Amazing staff! The services were awesome and hats off to the staff for always being so friendly and helpful. They go above and beyond for customers like my team who was there for a customer satisfaction workshop today and I must say their customer service is on point! There is nothing I can complain about. Gorgeous place! Looking forward to come again. Keep up the good work! :)