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THE FACE Suites Hotel
Each room includes a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bath robes, free toiletries and a hair dryer.
Featuring an infinity pool and fitness centre, THE FACE Suites offers accommodations in Kuala Lumpur, 300 metres from Starhill Gallery. Guests can enjoy the on-site bar.
It is 900 metres to Berjaya Times Square, while Menara KL Tower is 1.9 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 18 km from THE FACE Suites.
You will find a 24-hour front desk at the property.
Located next to the infinity pool on the Sky Deck at Level 51, Deep Blue Restaurant & Bar serves up a variety of food and beverages. It also features a resident DJ. Guests can enjoy casual dining at Cafe iL Viso on the ground floor.
Nightly rates
from
Phone: +60 3-2168 1688
Address: 1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
E-mail: reservation@pinecone-hospitality.com
Number of rooms: 200
Reviews of THE FACE Suites 5*
Externally nice but internally everything was disappointing. Water kept clogging till the entire master bedroom bathroom is flooded. Slipped and injured myself cause of that. Electric kettle not functioning, no smart TV so we could only watch normal TV channels — no body does that now. The security is extremely bad. They don't even understand basic English. To pay the parking ticket, they made me go up and down. And no courtesy to apologise. Everything was disappointing 😞
Very bad service, shower water is low water volume and no hot water. Breakfasts less variety and not good in taste. Check in one customer service and long waiting time. Check out is getting worst, hotel lifts waiting time 1 hour and luggage delayed to collect more than 1 hour, complained also no people care and no customer service at all. Bad experience and will not visit this suite again.
Facilities
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Non-smoking throughout
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Upper floors accessible by elevator
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Family room
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Elevator/lift
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Non-smoking rooms
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Air conditioning
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Airport transportation
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Laundry
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Smoking areas
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Dry-cleaning
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Concierge services
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Daily housekeeping
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Fax/photocopying
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24-hour front desk
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Shared lounge/TV area
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Sun Deck
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Luggage storage
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Outdoor furniture
Internet
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WiFi is available in all areas and is free of charge
Room Amenities
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Socket near the bed
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Desk
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Seating Area
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Sofa
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Dining area
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Iron
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Iron and board
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Soundproofing
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Tile/marble floor
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Clothes rack
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Toilet paper
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Dressing room
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Wardrobe or closet
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Linen
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View
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TV
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Flat-screen TV
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Shower
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Hairdryer
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Free toiletries
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Toilet
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Private bathroom
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Bidet
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Towels
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Towels/sheets
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Wake-up service
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Private entrance
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Alarm clock
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Slippers
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Telephone
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Satellite channels
Food & Drink
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Restaurant
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Room service
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Bar
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Breakfast in the room
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Wine/champagne
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Coffee house on site
Activities
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Happy hour
Swimming Pool
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Outdoor pool
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Open all year
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All ages welcome
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Rooftop pool
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Infinity pool
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Pool with view
Wellness
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Fitness facilities
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Sun loungers or beach chairs
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Fitness
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Children swimming pool
Parking
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Free private parking is possible on site (reservation is not needed)
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Valet parking
Languages Spoken
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Chinese
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Malay
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English
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Multi-language staff
Policies of THE FACE Suites
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Check-In:
From 15:00
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Check-Out:
Until 12:00
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Accepted Credit Card Payments:
Mastercard, Visa, American Express
The minimum age for check-in is 21
THE FACE Suites on map
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Nearby Attractions
Dang Wangi 0.27 km.
Menara KL Tower 0.58 km.
Medan Tuanku Monorail Station 0.59 km.
Capital Square 0.68 km.
Petronas Philharmonic Hall KLCC 0.82 km.
The Weld 0.83 km.
Petronas Twin Towers 0.87 km.
Parkson Maju Junction Mall 0.88 km.
Malaysian Philharmonic Orchestra 0.89 km.
Petrosains, The Discovery Centre 0.91 km.
Suria KLCC 0.91 km.
Jalan Masjid India 0.92 km.
Closest Airports
Melaka International Airport 116 km.
Good experience. Highly recommend.