Information about the type of meals included in the price is indicated in the rate details.
Meals may be limited during Ramadan.
Fee for an extra bed: 7,000.00 KZT per night.
The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents.
Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.
Payment for hotel accommodation is possible in the following ways:
- if a Russian card, then you can pay only with a card of the MIR payment system of any bank in the Russian Federation
- VISA/MasterCard/UnionPay cards issued by non-Russian banks are accepted for payment
When booking an early check-in or late check-out, the supplement is considered to be a full day.
Children under 3 years of age can stay free of charge at the aparthotel, with a baby cot available upon request.
Pets are allowed at the aparthotel at an additional cost. Guests need to specify in advance the possibility and cost of providing this option.
Please note that the property does not accommodate hen, stag or similar parties or events.
Please inform Aparthotel in advance of your expected arrival time. Contact details can be found on the booking confirmation.
Free cleaning is done on the third day. Additional cleaning for single rooms KZT 16000.00. Additional cleaning for two-room suites KZT 22000.00.
Payment for hotel accommodation is possible in the following ways:
- if a Russian card, then you can pay only with a card of the MIR payment system of any bank in the Russian Federation
- VISA/MasterCard/UnionPay cards issued by non-Russian banks are accepted for payment
When booking an early check-in or late check-out, the supplement is considered to be a full day.
Children under 3 years of age can stay free of charge at the aparthotel, with a baby cot available upon request.
Pets are allowed at the aparthotel at an additional cost. Guests need to specify in advance the possibility and cost of providing this option.
Please note that the property does not accommodate hen, stag or similar parties or events.
Please inform Aparthotel in advance of your expected arrival time. Contact details can be found on the booking confirmation.
Free cleaning is done on the third day. Additional cleaning for single rooms KZT 16000.00. Additional cleaning for two-room suites KZT 22000.00.
